Summary
Overview
Work History
Education
Skills
Interests
Timeline
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Louise Schoeny

Cincinnati

Summary

Energetic and personable, well-suited for roles requiring strong customer interaction and relationship building. Understanding of sales principles and customer service techniques, combined with effective communication and organizational skills. Focused on driving positive customer experiences and achieving sales targets.

Overview

2
2
years of professional experience

Work History

Restaurant Hostess

E+O (Earth + Ocean)
08.2024 - 04.2025
  • Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
  • Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
  • Answered customer questions about hours, seating, and menu information.
  • Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Managed reservations effectively, accommodating special requests and ensuring accurate guest counts.
  • Supported restaurant promotions and events by informing guests of upcoming happenings or special menu items.

Sales Associate

Abercrombie & Fitch
02.2024 - 05.2024
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Collaborated with team members to achieve monthly sales targets.
  • Helped attend to and run the fitting rooms, and returning unwanted try-ons to the floor.

Boutique Sales Associate

Leeli & Lou
03.2023 - 04.2024
  • Contributed to the store's success by staying informed about fashion trends and industry developments.
  • Enhanced customer satisfaction with personalized attention, leading to a higher rate of return visits.
  • Swept and mopped floor, wiped windows and fixtures after closing to support cleanliness and maintain organized store; Also including opening and closing the store when needed.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Assisted in running the social media pages in order to increase business and foot traffic.

Education

Bachelor of Arts - Media Studies

University of Kentucky
Lexington, KY
05-2029

Skills

  • Customer service
  • Strong multitasking
  • Greeting guests
  • Active learning
  • Scheduling
  • Personal presentation
  • Excellent people skills
  • Goal oriented
  • Outgoing personality

Interests

  • Stand-up Paddleboarding (SUP)
  • Backpacking and Hiking
  • Music
  • Volunteer Travel
  • Yoga
  • Baking
  • Mindfulness Practices (Meditation)

Timeline

Restaurant Hostess

E+O (Earth + Ocean)
08.2024 - 04.2025

Sales Associate

Abercrombie & Fitch
02.2024 - 05.2024

Boutique Sales Associate

Leeli & Lou
03.2023 - 04.2024

Bachelor of Arts - Media Studies

University of Kentucky

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