Louise Shepherd
Lawrence,KS
Summary
Experienced healthcare professional with a strong background in EMR systems, including Cerner, Meditech, and Epic. Proven ability to transcribe patient data accurately, manage clinical documentation, and support go-live activities for new systems. Demonstrated proficiency in data entry, patient care, and administrative tasks. Known for attention to detail, proactive problem-solving, and a commitment to upholding high standards of healthcare practice.
Overview
3
3
years of professional experience
Work History
Technician II Collections
American Red Cross
07.2024 - Current
- Collected blood donations, ensuring safety and efficiency.
- Maintained accurate and detailed donor records and documentation.
- Created a welcoming environment for donors and communicated the impact of their donations.
Property Management Assistant
CS Property Management
01.2023 - Current
- Assisted property manager in conducting regular inspections to maintain property standards and address any issues proactively.
- Maintained positive relationships with tenants through clear communication and prompt responses to inquiries or concerns.
- Enhanced tenant satisfaction by promptly addressing maintenance requests and ensuring timely resolution.
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
Patient Care Technician
DaVita
03.2024 - 06.2024
- Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
- Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Maintained clean and safe environment to promote patient safety and comfort.
- Contributed to a positive patient experience by keeping rooms clean, organized, and well-stocked with supplies.
Clinical Laboratory Technician
Fastest Labs
02.2024 - 03.2024
- Conducted drug testing and DNA services, ensuring high-quality customer service.
- Consistently met high-performance standards, maintaining precise documentation of test results and findings.
- Provided exceptional customer service, addressing clinician inquiries promptly and professionally.
EMR Consultant
AGo Consulting
05.2023 - 07.2023
- Managed post-Go-Live data cleanup for clinical data within multiple EHR systems.
- Imported and verified patient data, including problems, allergies, medications, and immunizations.
- Ensured compliance with HIPAA standards and attended daily scrums for progress reporting.
Clinical Support
Lawrence Douglas County Health Department
09.2021 - 03.2023
- Registration (Community COVID-19 Clinics)
- Scheduled appointments, registered patients, and handled financial transactions.
- Managed PPE supplies and ensured compliance with internal and regulatory requirements.
- Enhanced patient care by providing clinical support to medical professionals during procedures
Education
HITECH Certificate -
Johnson County Community College
Overland Park, KS12.2024
High School Diploma -
Centre High School
Lost Springs, KS05.2017
Skills
- Data Abstracting & Entry
- EMR Systems (Cerner, Meditech, Epic)
- Medical Terminology & Healthcare Practice
- Attention to Detail & Record-Keeping
- Data Migration & Clinical Documentation
- Team Collaboration & Multitasking
- Patient Care & Support
- HIPAA Compliance & Data Privacy
- Health Information Systems
- Contact Tracing- ASTHO
Timeline
Technician II Collections
American Red Cross
07.2024 - Current
Patient Care Technician
DaVita
03.2024 - 06.2024
Clinical Laboratory Technician
Fastest Labs
02.2024 - 03.2024
EMR Consultant
AGo Consulting
05.2023 - 07.2023
Property Management Assistant
CS Property Management
01.2023 - Current
Clinical Support
Lawrence Douglas County Health Department
09.2021 - 03.2023
HITECH Certificate -
Johnson County Community College
High School Diploma -
Centre High School
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