Summary
Overview
Work History
Education
Hobbies and Interests
Timeline
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Louise Young

Louise Young

Nephi

Summary

Outgoing individual with well-honed organizational, labor and teamwork skills. Enthusiastic and team-driven with 10 years of experience working in busy stressful environments.

Overview

20
20
years of professional experience

Work History

Warehouse Tech, Receiving

Western Botanicals
07.2024 - Current
  • Maintained a clean and organized work area, contributing to an efficient and safe working environment.
  • Participated in regular team meetings, contributing to the development of new strategies for warehouse efficiency and productivity.
  • Operated various types of material handling equipment safely including forklifts, pallet jacks, and hand trucks to move heavy loads throughout the warehouse facility.
  • Reduced product damages with proper handling techniques and training for warehouse staff.
  • Processed orders accurately by picking raw materials and sent them to be weighed and issuing.
  • Managed inbound shipments by unloading trucks, checking items against invoices, and properly storing products in designated locations.
  • Established safety protocols for warehouse environment, significantly reducing workplace accidents.
  • Ensured accurate inventory counts through regular audits and meticulous recordkeeping.

Forklift Operator

Barrette Outdoor Living
07.2023 - 02.2024
  • Kept warehouse clean and organized by removing debris and returning unused pallets to designated areas.
  • Maneuvered forklift safely using appropriate load rates and maintaining clear visibility of work areas.
  • Improved warehouse efficiency by skillfully operating forklifts to move, locate, and stack materials.
  • Collaborated with team members to complete tasks quickly and increase overall productivity.
  • Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
  • Coordinated with supervisors to prioritize tasks, ensuring the most urgent shipments were processed first.
  • Transported goods between warehouse locations according to shipment and storage needs.
  • Minimized product damage through careful maneuvering and transporting of fragile items.

Drying

Mountain Country Foods
11.2018 - 06.2022


  • Educated new employees on safe operating procedures and best practices for using dryers, fostering a culture of safety within the company.
  • Collaborated closely with supervisors to develop strategies for improving productivity while maintaining high-quality output standards.
  • Facilitated cross-training among team members to build a versatile workforce capable of handling various tasks within the drying process.
  • Managed inventory levels efficiently, keeping track of materials needed for optimal dryer performance and ordering supplies as needed.
  • Maintained safe working conditions for employees and complied with state and federal regulations regarding health and safety along with lockout and tagout compliance.
  • Streamlined workflow by effectively coordinating with other team members to ensure smooth transitions between processes.

Miner

Applied Minerals
10.2014 - 06.2018
  • Inventory, loaded trucks with a forklift operated heavy equipment, lab assistant
  • Maintained excellent communication within the team to ensure smooth coordination of activities across various sections of the mine site.
  • Demonstrated strong problem-solving skills by identifying issues before they escalated into larger problems while maintaining a safe working environment.
  • Performed regular equipment checks to ensure optimal functionality, prolonging its lifespan as well as reducing maintenance costs.
  • Adhered to company policies and regulations, maintaining a strong safety record throughout the course of employment.
  • Operated heavy machinery with precision, minimizing risks and maximizing output in challenging conditions.
  • Distributed loads evenly to reduce safety risks.
  • Enhanced safety standards through regular inspections, maintenance, and adherence to protocols.
  • Moved materials using equipment to transfer to different workstations.

Customer Service Representative

Teleperformance
10.2013 - 10.2014
  • Company Overview: Customer Service
  • Helped customers with tech support for phone, tv and Cable
  • Customer Service
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.

Insurance Benefit Specialist

Principal Financial
04.2005 - 09.2007
  • Quoted dental and medical benefits to customers and providers
  • Responded to customer requests for products, services, and company information.
  • Developed strong product knowledge to provide informed recommendations based on individual customer needs.
  • Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
  • Addressed customer inquiries to ensure satisfaction and foster positive service experience.

Education

Associates Degree - early childhood education

Ashford University
08.2014

Hobbies and Interests

  • Yoga
  • Riding motorcycle
  • Drawing
  • Photography

Timeline

Warehouse Tech, Receiving

Western Botanicals
07.2024 - Current

Forklift Operator

Barrette Outdoor Living
07.2023 - 02.2024

Drying

Mountain Country Foods
11.2018 - 06.2022

Miner

Applied Minerals
10.2014 - 06.2018

Customer Service Representative

Teleperformance
10.2013 - 10.2014

Insurance Benefit Specialist

Principal Financial
04.2005 - 09.2007

Associates Degree - early childhood education

Ashford University

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Louise Young