Summary
Overview
Work History
Education
Skills
Hobbies and Interests
Timeline
Generic

Louise Angelo Navoa

Las Vegas,NV

Summary

  • Dynamic and compassionate professional with extensive experience at Paris Hotel and Casino, excelling in cash handling and customer service. Proven ability to resolve disputes and maintain accurate records while adhering to security protocols. Skilled in time management and problem-solving, ensuring a safe and efficient environment for both customers and staff.
  • Highly motivated employee with a desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
  • Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

5
5
years of professional experience

Work History

Casino Cage Cashier

Paris Hotel and Casino
Las Vegas, NV
05.2025 - Current
  • Managed the payment of jackpots and other winnings to customers in a timely manner.
  • Maintained an accurate record of all transactions in the casino's computer system.
  • Verified customer identification to ensure compliance with gaming regulations.
  • Processed check cashing requests within established limits.
  • Resolved disputes between customers or staff members in a professional manner.
  • Adhered to security protocols while handling large amounts of cash.
  • Conducted regular inventories of gaming chips and tokens.
  • Balanced the cash drawer at the beginning and end of each shift.
  • Processed customer transactions, including cashing checks, redeeming chips and tokens, and exchanging currency.
  • Provided excellent customer service by responding promptly to inquiries and resolving customer complaints quickly and efficiently.
  • Completed gaming forms and reports and assisted customers with credit-related problems.
  • Cashed out employee tips and worked with slot technicians to pay out jackpots.
  • Counted and verified cash amounts at shift start and balanced funds prior to shift end or close.
  • Redeemed coins and tokens for cash at customer request.
  • Adhered to security protocols and cash-handling best practices to maintain correct totals.
  • Monitored floor operations and resolved safety, service and equipment issues.
  • Responded promptly to jackpot alarm bells.
  • Created and maintained records detailing monetary transactions, resolved discrepancies and verified funds accuracy with accounting staff.
  • Reconciled daily summaries of transactions to balance books.

Pastry Helper

Family Business
06.2024 - Current
  • Helped maintain adequate inventory levels through efficient use of resources while minimizing wastage.
  • Enhanced pastry quality by consistently following recipes and maintaining proper baking techniques.
  • Reduced food waste through proper storage, rotation, and inventory management of ingredients.
  • Maintained product freshness by properly labeling items with dates and rotating stock as needed.
  • Maintained well-organized mise en place to keep work consistent.
  • Coordinated with kitchen staff to guarantee timely delivery of all pastries, cakes and desserts.
  • Followed food safety standards when handling ingredients.
  • Cleaned and maintained kitchen equipment and oven.
  • Prepared dough for variety of pastries, cakes and breads.
  • Packaged finished products for sale.
  • Cut and shaped dough for pies, rolls and other pastries.
  • Determined baking times for various items.

Security Officer

Boyd Gaming
Las Vegas, NV
02.2025 - 04.2025
  • Monitored surveillance cameras and responded to suspicious activity.
  • Operated communication systems between officers stationed throughout the facility.
  • Responded to alarms and conducted investigations as required.
  • Greeted staff, guests, vendors, contractors. upon arrival at the facility entrance.
  • Checked for safety hazards and took corrective action when necessary.
  • Investigated all reported incidents of theft or vandalism on premises.
  • Investigated any suspicious persons or vehicles on premises and contacted appropriate authorities if necessary.
  • Prepared detailed reports regarding daily activities, unusual occurrences, maintenance issues.
  • Searched individuals and baggage for weapons and other prohibited items.
  • Addressed problems quickly and reported clear information while working under minimal supervision.
  • Guarded restricted areas to prevent unauthorized entry.
  • Escorted individuals requiring personal protection to provide safe transport to specified locations.

Caregiver

Serendipity Luxury Homecare
11.2022 - 12.2023
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
  • Assisted clients with activities of daily living, promoting independence and quality of life.
  • Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
  • Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
  • Assisted patients with self-administered medications.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
  • Documented detailed daily reports on each client''s progress, informing adjustments in care plans when necessary.
  • Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
  • Monitored vital signs regularly, detecting any abnormalities or changes in condition to promptly inform medical professionals.
  • Changed dressings, bandages, and binders to maintain proper healing and sanitary measures.
  • Laundered items, changed sheets and made bed to keep patients' bedroom clean.
  • Assisted with daily living activities, running errands, and household chores.
  • Cooked meals and assisted patients with eating tasks to support healthy nutrition.
  • Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.

Produce Clerk, Stocker

Grocery Store (Palengke)
06.2022 - 12.2022
  • Enhanced product quality by regularly inspecting, rotating, and culling fresh fruits and vegetables.
  • Maintained safe, neat, and clean working environment and closely monitored for wet floors or other hazards.
  • Maintained a clean and organized produce section by promptly removing damaged or expired items, sanitizing surfaces, and restocking shelves.
  • Checked for outdated and overripe grocery items and removed from inventory.
  • Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
  • Received and unloaded new items upon delivery and checked products for damage and order accuracy.
  • Kept tidy and organized area to comply with cleanliness standards.
  • Increased sales with attractive displays that showcased seasonal fruits, vegetables, and promotional items.
  • Enhanced departmental teamwork by fostering a positive work environment and maintaining open lines of communication with coworkers and management.
  • Pleasantly greeted customers and provided prompt and courteous service.
  • Sorted and packaged produce items to prepare for shipments.
  • Conducted regular price checks to ensure accuracy at point of sale, preventing customer dissatisfaction and delays at checkout.

Carwash Attendant

Family Business
12.2020 - 06.2022
  • Greeted customers and assessed needs to recommend suitable car wash services.
  • Developed strong time-management skills by managing multiple tasks simultaneously without sacrificing service quality.
  • Assisted customers with inquiries about available services or pricing options, guiding them toward appropriate selections based on their needs.
  • Achieved customer satisfaction by providing high-quality professional service.
  • Demonstrated attention to detail while performing various tasks such as prepping cars, operating machinery, and applying cleaning solutions.
  • Educated customers on self-service car wash operation for safe, appropriate use.
  • Handled cash transactions efficiently, balancing daily receipts accurately at the end of each shift.
  • Maintained and repaired car wash equipment to meet operational demand.
  • Adapted to peak times by efficiently managing multiple vehicles, maximizing throughput.
  • Managed inventory of cleaning supplies, ensuring availability and reducing waste.
  • Monitored water usage and recycling systems, supporting cost-saving measures and sustainability.
  • Applied wax treatments and protective coatings, safeguarding vehicles against environmental damage.
  • Followed safety guidelines for cleaning vehicles and equipment.
  • Removed dirt and debris from vehicle and equipment interiors.
  • Inspected vehicles and equipment for visible damage.
  • Used cleaning, protective, and restorative agents to maintain and enhance appearance of vehicles.

Education

High School Diploma -

Desert Pines High School
Las Vegas, NV
06-2022

Skills

  • Respectful and compassionate
  • Time management
  • Elderly care
  • Problem-solving
  • Personal hygiene assistance
  • Basic housekeeping
  • Housekeeping
  • First aid and safety
  • Dementia care
  • Alzheimer's care
  • COVID-19 safety policies
  • Heavy lifting
  • End-of-life care
  • Compassion and empathy
  • Active listening
  • Safety awareness
  • Food preparation
  • Sanitation standards
  • Flexible schedule
  • Product restocking
  • Performance improvement
  • Inventory counts
  • Safe food handling
  • Pricing and shelf labeling
  • Shipment processing

Hobbies and Interests

  • Tech enthusiast, passionate about exploring the latest advancements and innovations.
  • Outdoor Recreation
  • I like working with my hands and fixing things.
  • Music
  • Gym Workouts
  • Volunteering
  • Drone Piloting
  • Swimming

Timeline

Casino Cage Cashier

Paris Hotel and Casino
05.2025 - Current

Security Officer

Boyd Gaming
02.2025 - 04.2025

Pastry Helper

Family Business
06.2024 - Current

Caregiver

Serendipity Luxury Homecare
11.2022 - 12.2023

Produce Clerk, Stocker

Grocery Store (Palengke)
06.2022 - 12.2022

Carwash Attendant

Family Business
12.2020 - 06.2022

High School Diploma -

Desert Pines High School

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Louise Angelo Navoa