LOUISE S ARREOLA
Visalia,CA
Summary
Enthusiastic Business Assistant motivated to work with patients, families and care teams efficiently. Friendly, adaptable and collaborative professional successful devising satisfying solutions to complex problems.
Overview
8
8
years of professional experience
Work History
Business Assitant
Our Dental Care
10.2020 - Current
- Maintained confidentiality of patient data and condition to safeguard health information.
- Liaise with insurance providers to elucidate patients coverage
- Audited and corrected billing and posting documents for accuracy.
- Accurately posted payments and adjustments both electronically and manually.
- Improved office efficiency by effectively managing internal communications and correspondence.
- Conducted primary source verifications such as credentialing
- Communicated with insurance companies to dispute unpaid claims and verify patient coverages.
Dental Receptionist
Smileland Dental
01.2016 - 10.2020
- Provided excellent customer service to create positive experiences and build patient trust.
- Prepared insurance claim forms, explained benefits, and outlined pricing details for procedures and services.
- Completed new patient registrations in software to create accurate and comprehensive records.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Performed various administrative tasks by filing, copying and faxing documents.
Education
Highschool Diploma -
Visalia Independent Chart
2015
Skills
- Bilingual
- Documentation
- Insurance Form Processing
- Collection Management
- Attentive to details and organized
- Multiple phone lines
- Financial Recordkeeping
- Database Coordination
Timeline
Business Assitant
Our Dental Care
10.2020 - Current
Dental Receptionist
Smileland Dental
01.2016 - 10.2020
Highschool Diploma -
Visalia Independent Chart
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