Summary
Overview
Work History
Education
Skills
Additional Information
Timeline

LOUIS F. SANCHEZ

St Petersburg,FL

Summary

Strategic Information Technology Manager skilled in guiding navigation of modern technology. Accustomed to driving efficiency and effectiveness by developing, delivering and supporting strategic plans. Demonstrated skill in translating technical requirements to business solutions. Successful 10+ year record of building positive relationships with internal and external stakeholders.

Overview

37
37
years of professional experience

Work History

CUSTOMER SERVICE ASSOCIATE

LOWES
12.2021 - Current
  • Responded to customer requests, offering excellent support and tailored recommendations to address needs.
  • Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.

PROJECT MANAGER

IMMANUEL CONSTRUCTION
  • Resolved installation inefficiencies to reduce project lags and promote on-time deliverables.
  • Thoroughly reviewed material proposals and negotiated contracts.
  • Managed and coordinated efforts of 8 subcontractors.

OPERATIONS MANAGER

HEALTHSLATE
  • Reduced operational risks while organizing data to forecast performance trends.
  • Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Launched 4 programs updates to end-users with 0 error rate upon launch

SYSTEM ADMINISTRATOR / IT MANAGER

FIDELITY NATIONAL TITLE
  • Accomplished multiple tasks within established timeframes.
  • Successfully managed budgets and allocated resources to maximize productivity and profitability.
  • Met project deadlines without sacrificing build quality or workplace safety.
  • Designed, documented and executed system upgrades and patch management using update manager.
  • Managed 12 System Administrators across Southeast Region of U.S.

Administrative Assistant

US ARMY
09.1986 - 02.1993
  • Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
  • Assisted development and implementation of new administrative procedures.
  • Facilitated timely delivery of special projects to meet organizational and departmental objectives.

Education

Bachelor of Arts - Psychology

U of M University College of Europe, Heidelberg, GE
08.1993

Skills

  • Onsite Installations
  • Application Support
  • Software Release and Rollout
  • Support End-Users
  • Technical Support and Assistance
  • Computer System Maintenance
  • Employee Computer Support
  • Hardware Evaluation

Additional Information

  • Certifications: , Series 7 (2011), Series 66 (2011), FLHVA (2011), MCSE (2002), A+ (2001), Network+ (2001) Certified Personal Trainer Level 2 Fitness Coach, Titleist Performance Institute

Timeline

CUSTOMER SERVICE ASSOCIATE - LOWES
12.2021 - Current
Administrative Assistant - US ARMY
09.1986 - 02.1993
PROJECT MANAGER - IMMANUEL CONSTRUCTION
OPERATIONS MANAGER - HEALTHSLATE
SYSTEM ADMINISTRATOR / IT MANAGER - FIDELITY NATIONAL TITLE
U of M University College of Europe - Bachelor of Arts, Psychology
LOUIS F. SANCHEZ