Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
Generic

Lou Matthews Jennings

Management
3215 Martin Ave Orangeburg,SC

Summary

Dynamic Residential Property Manager with expertise in tenant relations and property inspections at Black Leaf Realestate. Proven track record of enhancing tenant satisfaction through proactive communication and effective problem resolution. Skilled in rent collection and maintaining meticulous records, fostering a positive living environment while ensuring compliance with property management standards.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Residential Property Manager

Black Leaf Realestate
01.2025 - Current
  • Oversaw move-in/move-out processes, ensuring smooth transitions for both incoming and outgoing tenants.
  • Regularly inspected property grounds to identify potential problems or safety hazards that required immediate attention.
  • Maintained detailed records of tenant interactions, lease agreements, and maintenance requests for accurate recordkeeping.
  • Improved tenant satisfaction by addressing concerns promptly and maintaining open lines of communication.

Operations Manager

Jan Pro
03.2018 - 01.2025
  • Supervised operations staff and kept employees compliant with company policies and procedures.
  • Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
  • Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
  • Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.

Quality Manager

CPI Security Systems Inc.
02.2012 - 03.2018
  • Managed root cause analysis investigations, determining underlying issues in product failures and implementing corrective actions as necessary.
  • Managed and archived quality documentation and participated in internal and external quality audits.
  • Facilitated cross-functional team collaboration, ensuring seamless communication between departments regarding quality matters.
  • Evaluated quality problems and performed assessments to identify and resolve issues.

Field Manager

Stier Supply
08.2009 - 01.2012
  • Streamlined field operations for increased efficiency through regular process evaluations and adjustments.
  • Performed quality control inspections on phases of field operations.
  • Ensured consistent quality control by implementing and enforcing safety protocols across all field operations.
  • Established strong relationships with clients, suppliers, and contractors to facilitate smooth project progressions.

Education

Associate of Applied Science - Business Management

Middle Georgia College
Cochran, GA
05-2005

High School Diploma -

Edisto High School
Cordova, SC
05-2003

Skills

  • Resident relations
  • Property inspections
  • Rent collection
  • Property management expertise

Accomplishments

  • Maintained [Number]% or higher occupancy rate for entire length of employment.
  • Maintained occupancy rate at 100% for [Number] months.
  • Oversaw multiple residential family properties totaling over 120 individual units.
  • Increased occupancy rates from 63% to 88% in 6 months.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Supervised team of 15 staff members.

Certification

  • Certified Property Manager, Jan Pro - 2019
  • Certified Business Manager, Black Leaf Real Estate Group LLC - 2023

Languages

English
Full Professional

Timeline

Residential Property Manager

Black Leaf Realestate
01.2025 - Current

Operations Manager

Jan Pro
03.2018 - 01.2025

Quality Manager

CPI Security Systems Inc.
02.2012 - 03.2018

Field Manager

Stier Supply
08.2009 - 01.2012

Associate of Applied Science - Business Management

Middle Georgia College

High School Diploma -

Edisto High School

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