Louna Pierre
Bayonne,NJ
Summary
Focused Community Manager promoting a background in conflict resolution and quick decision making. Possessing the skills needed to ensure a peaceful, safe community.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Assistant General Manager
Hines Real Estate
08.2024 - Current
- Led operational initiatives to enhance property management efficiency and tenant satisfaction.
- Developed and implemented strategic marketing plans to increase property visibility and occupancy rates.
- Collaborated with senior leadership on budget forecasting and financial analysis to optimize resource allocation.
- Mentored junior staff, fostering professional development and improving team performance.
- Resolved problems promptly to elevate customer approval.
Assistant Community Manager
Veris Residential
12.2022 - 08.2024
- Provided administrative support to the Community Manager as needed.
- Maintained accurate financial records related to organizational expenditures.
- Reviewed documents such as contracts, leases, and permits prior to submission.
- Managed inventory associated with special events hosted by the organization.
- Collected residents' monthly rent payments, recorded transaction details and submitted bank deposits promptly to ensure availability of operating funds.
- Recommended property improvements based on detailed evaluations of current property conditions.
- Performed regular inspections on buildings, common areas and vacant units, identifying necessary repairs.
- Used communication, negotiation and problem-solving skills to settle neighborhood disputes.
Assistant Community Manager
Equity Residential
05.2019 - 12.2022
- Coordinated events for residents of the community.
- Conducted tours of available apartments, highlighting features and amenities.
- Maintained accurate records of prospective renters, applications and leases.
- Inspected vacated units to determine necessary repairs or improvements prior to new occupancy.
- Processed move-outs by completing final walkthrough, collecting keys, inspecting unit condition and preparing documentation for accounting purposes.
Flooring Sales Specialist
Lowes Home Improvment
05.2015 - 11.2022
- Provided customer service to clients by answering their questions, addressing complaints, and helping them select the right product for their needs.
- Assisted in maintaining inventory levels of flooring materials such as hardwood, laminate, vinyl, carpet, tile and other related products.
- Created promotional materials such as brochures, flyers, catalogs and website content to advertise flooring services.
- Prepared quotes for customers based on measurements taken from job sites or blueprints provided by contractors.
- Coordinated delivery of flooring materials with suppliers and installers.
Education
High School Diploma -
West Side High School
Newark, NJ06-2008
Certification
- Real Estate License
Timeline
Assistant General Manager
Hines Real Estate
08.2024 - Current
Assistant Community Manager
Veris Residential
12.2022 - 08.2024
Assistant Community Manager
Equity Residential
05.2019 - 12.2022
Flooring Sales Specialist
Lowes Home Improvment
05.2015 - 11.2022
High School Diploma -
West Side High School