Summary
Overview
Work History
Education
Skills
Timeline
Generic

LouPrei Roberts

Cleveland,OH

Summary

Dedicated Box Truck Driver and Debt Collection Specialist with a strong work ethic and self-motivation. Skilled in safe delivery management and developing strategies to improve collection recovery rates, consistently ensuring compliance with industry regulations.

Overview

18
18
years of professional experience

Work History

Truck Driver

Ramone's Trucking LLC
Macedonia, OH
01.2020 - Current

Experienced Box Truck Driver with extensive experience workng in the driving field for over 10 years.

Well versed in safety protocols associated with truck driving and merchandise care. Equipped with mechanical knowledge regarding heavy traffic vehicles.

Proficient in driving diverse heavy vehicles using pressure/air brakes with manual as well as auto transmission. Familiar with general safety and precautionary maintenance of heavy load vehicles.

Demonstrates ability to meet safe delivery deadlines

Debt Collection Specialist

LGM Auto Finance
Independence, OH
02.2026 - 05.2026
  • Managed collections for delinquent accounts, ensuring compliance with industry regulations.
  • Developed strategies to improve recovery rates through effective negotiation techniques.
  • Analyzed account data to identify trends and recommend process improvements.
  • Trained new staff on collection procedures and best practices for client interactions.

Consumer Debt Collector

Joseph, Mann & Creed
Twinsburg, OH
09.2024 - 02.2026
  • Managed collections process for delinquent accounts, ensuring compliance with regulatory standards.
  • Conducted negotiations with clients to establish payment plans and resolve disputes effectively.
  • Maintained accurate records of communications and transactions in collection management systems.
  • Analyzed customer accounts to identify trends and implement strategic improvements in collections strategies.

Commercial Collections Representative

Mcarthy, Burgess & Wolfe
Bedford, OH
11.2022 - 09.2024
  • Managed collections for high-volume accounts, ensuring timely resolution of outstanding balances.
  • Developed and implemented effective collection strategies, improving overall recovery rates.
  • Conducted thorough account reviews to identify discrepancies and facilitate prompt resolution.
  • Collaborated with cross-functional teams to streamline processes and enhance customer communication.

Sales Associate

S&P Data
Cleveland, OH
01.2017 - 12.2019
  • Delivered exceptional customer service by addressing inquiries and resolving issues efficiently.
  • Assisted in maintaining product knowledge to enhance sales strategies and customer engagement.
  • Collaborated with team members to achieve sales targets and improve store performance.
  • Developed and implemented effective merchandising strategies to optimize product visibility.

Telephone Sales Representative/Team Leader

AmeriMark Direct LLC
Middleburgh Heights, OH
02.2008 - 09.2017
  • Developed and maintained strong customer relationships through effective communication and follow-up strategies.
  • Utilized CRM systems to track sales leads and manage customer interactions efficiently.
  • Conducted product presentations to inform customers about new offerings and promotions.
  • Collaborated with team members to optimize sales processes and improve overall performance.

Education

High School Diploma -

Martin Luther King/Law & Public Service
Cleveland, OH
06-1992

No Degree - Sports Management

University of Akron
Akron

Skills

  • Safe driving
  • Strong work ethic
  • Self-motivation and discipline
  • Safe driving practices
  • Call center experience
  • Negotiation
  • [Type] software
  • Collections best practices
  • Call center background
  • Payment plan development
  • Portfolio management
  • Collections software
  • Teamwork
  • Customer service
  • Problem-solving
  • Negotiation and resolution

Timeline

Debt Collection Specialist

LGM Auto Finance
02.2026 - 05.2026

Consumer Debt Collector

Joseph, Mann & Creed
09.2024 - 02.2026

Commercial Collections Representative

Mcarthy, Burgess & Wolfe
11.2022 - 09.2024

Truck Driver

Ramone's Trucking LLC
01.2020 - Current

Sales Associate

S&P Data
01.2017 - 12.2019

Telephone Sales Representative/Team Leader

AmeriMark Direct LLC
02.2008 - 09.2017

No Degree - Sports Management

University of Akron

High School Diploma -

Martin Luther King/Law & Public Service
LouPrei Roberts