Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Lourde Lestin

Chicopee,MA

Summary

Dependable Nurse assistant experienced in consulting and coordinating with healthcare team members to assess and implement patient care plans. Competent in taking vitals such as blood pressure, oxygen levels and temperature. Proficient and caring nursing team member offering outstanding patient-facing experience. Adept at addressing patient needs with compassionate care and attention to detail. Diligent about maximizing satisfaction, safety and wellness while serving patients of all backgrounds. Hardworking and passionate job seeker with strong organizational skills eager and Ready to help team achieve company goals.

Overview

11
11
years of professional experience

Work History

Lead Nurse Assistant

Life Care Center
10.2018 - Current
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Helped patients effectively manage routine bathing, grooming, and other hygiene needs.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Reported unusual or urgent circumstances in patients' condition or environment immediately to nurse supervisor.
  • Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
  • Agreed to take on additional shifts and extra hours during busy periods and holidays to maintain proper staffing and floor coverage.
  • Utilized nursing knowledge to identify patient needs and offer appropriate remedies.
  • Analyzed and evaluated success of care plans, interventions and treatments.
  • Conferred with multidisciplinary healthcare team to help effectively manage patient conditions with regular testing and vitals assessments.
  • Evaluated patients' progress in treatment, communicating observations to physician on duty to maintain or adjust prescribed care.
  • Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
  • Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
  • Oversaw and maintained patients' rooms, group living areas, and nurse stations.
  • Cared for residents in assisted living facility and delivered high-quality support to meet needs.
  • Educated patients and family members on best home care practices for healing and recovery.
  • Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.
  • Supported ambulation and physical therapy needs by conducting planned exercise routines.
  • Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.

Lead Nurse Assistant

Benchmark Senior Living
09.2016 - 09.2018
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Helped patients effectively manage routine bathing, grooming, and other hygiene needs.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
  • Reported unusual or urgent circumstances in patients' condition or environment immediately to nurse supervisor.
  • Utilized nursing knowledge to identify patient needs and offer appropriate remedies.
  • Analyzed and evaluated success of care plans, interventions and treatments.
  • Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
  • Helped clean and prepare patient consultation rooms to maintain hygiene standards

Hotel Front Desk Clerk

Western Hotel
01.2013 - 06.2016
  • Responded to guest inquiries and resolved complaints to establish trust and increase satisfaction.
  • Welcomed each new arrival pleasantly and confirmed reservations and identification.
  • Confirmed relevant guest information and payment methods to prevent fraud.
  • Collected room deposits, fees, and payments.
  • Oversaw and organized calendar to schedule reservations and monitor cancellations.
  • Collaborated with team members to handle guest requirements from check-in through check-out.
  • Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
  • Managed lost and found items to assist guests with retrieving belongings.
  • Liaised with housekeeping and maintenance staff to address requests and complaints made by guests.
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.

Education

High School Diploma -

University of The Virgin Islands
Charlotte Amalie, VI
06.2016

Skills

  • Feeding Assistance
  • Tracking Symptoms
  • Physician Order Transcription
  • Room Cleaning and Restocking
  • Vitals Monitoring and Documentation
  • Medical Histories and Vital Statistics
  • Privacy and Confidentiality
  • Symptom Documentation
  • Best Practices Management
  • Patient Dressing
  • Monitoring Fluids
  • Performance Improvement
  • Patient Care Activities
  • Taking Vital Signs
  • Staff Assistance
  • Empathy and Compassionate Care
  • Floor Assignments
  • Supporting Meetings

Languages

English
Native or Bilingual
creole
Native or Bilingual
French

Timeline

Lead Nurse Assistant

Life Care Center
10.2018 - Current

Lead Nurse Assistant

Benchmark Senior Living
09.2016 - 09.2018

Hotel Front Desk Clerk

Western Hotel
01.2013 - 06.2016

High School Diploma -

University of The Virgin Islands

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Lourde Lestin