Lourdes Mirabal
Collinsville,OK
Summary
I have a strong background with over ten year's experience in the dental field, also worked as an outside sales travel agent I enjoy working with the public. I am seeking a challenging opportunity for advancement.
Overview
39
39
years of professional experience
Work History
Deli Clerk
Sprouts Farmer Market
10.2021 - Current
- Prepared recipe ingredients by washing, peeling, cutting, and measuring.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Offered product samples to customers, generating additional sales through taste-testing.
- Greeted customers at counter to fulfill requests and answer questions
- Maintained clean, trash-free workspaces to maximize productivity and safety
- Kept kitchen, counter and dining areas cleaned and sanitized
Dental Front Office Coordinator
Healthy Smiles
05.2006 - 07.2019
- Prepared and processed patient referrals and transfer requests.
- Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
- Conducted communications and transactions with patients and visitors to foster positive experience.
- Adhered to strict HIPAA guidelines to protect patient privacy
- Completed new patient registrations in software to create accurate and comprehensive records
- Managed office logistics by scheduling appointments, maintaining files and collecting payments
- Managed office bookkeeping with insurance billing and patient payments
- Greeted and interacted with patients to provide information, answer questions and assist with appointment scheduling
- Provided excellent customer service to create positive experiences and build patient trust
Accounting Clerk /Dispatcher
L & M Logistics, Inc.
10.2001 - 05.2006
- Assisted in budget preparation and forecasting to control expenditure and maximize profitability.
- Maintained accounting records utilizing in-house and client systems.
- Coordinated office supply ordering to avail materials for streamlined operations.
- Transferred data and documents to facilitate system migration and software updates.
- Managed accounts payable and receivables and payroll.
- Completed payroll functions to facilitate accurate and prompt staff payments.
- Managed accounts payable and receivables and payroll
Travel Agent
International Tours Of Baybrook
10.1984 - 11.1990
- Asked open-ended questions to better ascertain client needs and determine best international travel offerings.
- Collaborated with colleagues to create and promote special travel packages.
- Booked Air, Hotel, Car, Cruises and Tours for Customers Ticketing, answer telephones and coordinated destinations.
- Maintained operational proficiency in coordinating both international and domestic travel accommodations for customers, arranging for airfare as well as hotel and rental car reservations
- Advised customers on necessary travel documents and visa requirements to successfully reach planned destination
- Assisted clients with flight changes and cancellations to minimize travel disruptions
- Recommended travel insurance plans to customers to reduce uncertainty and risk of financial loss
- Arranged travel accommodations for groups, couples, executives, and special needs clients
Education
High School Diploma -
SW (Dade) High School
Miami, FL1977
Skills
- Professional telephone demeanor
- Money handling abilities
- Creative problem solving
- Route dispatch
- Retail store support
- Order fulfillment
- Account management
- Stocking and replenishing
- Warehousing functions
Languages
Spanish
Full Professional
Timeline
Deli Clerk
Sprouts Farmer Market
10.2021 - Current
Dental Front Office Coordinator
Healthy Smiles
05.2006 - 07.2019
Accounting Clerk /Dispatcher
L & M Logistics, Inc.
10.2001 - 05.2006
Travel Agent
International Tours Of Baybrook
10.1984 - 11.1990
High School Diploma -
SW (Dade) High School
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