Lourdes Amundson
Murrieta,CA
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
14
14
years of professional experience
Work History
Assistant Manager
Avensole Winery
03.2018 - 04.2023
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Supervisor/Bartender
California Pizza Kitchen
09.2013 - 03.2018
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
Trainer/Server
Yard House Restaurant
Temecula, CA
03.2009 - 06.2013
- Developed and executed performance management programs to increase employee engagement and productivity.
- Demonstrated strong knowledge of food and beverage service standards and led by example to instill in new servers.
- Provided feedback and guidance to help servers develop industry skills and knowledge.
Education
Associate of Arts - Hospitality
Pasadena City College
Pasadena, CASkills
- Policy and Procedure Development
- Customer Relations
- Staff Management
- Hiring and Staffing
- Transaction Monitoring
- Training and Development
Timeline
Assistant Manager
Avensole Winery
03.2018 - 04.2023
Supervisor/Bartender
California Pizza Kitchen
09.2013 - 03.2018
Trainer/Server
Yard House Restaurant
03.2009 - 06.2013
Associate of Arts - Hospitality
Pasadena City College
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