Lourdes Arellanes
Pico Rivera,CA
Summary
Dynamic professional with a proven track record at Brewjeria Company, excelling in social media management and fostering teamwork. Expert in engaging audiences through compelling content, evidenced by significant engagement rate boosts. Skilled in strategic planning and critical thinking, with a knack for problem-solving and attention to detail, ensuring project precision and stakeholder satisfaction.
Overview
15
15
years of professional experience
Work History
Social Media Manager
Brewjeria Company
10.2021 - Current
- Managed multiple social media platforms, ensuring a consistent brand voice and message.
- Boosted engagement rates with the creation of compelling and visually appealing content.
- Optimized posting schedules based on platform-specific analytics to maximize content visibility.
- Successfully built a loyal following by consistently sharing valuable content that resonated with the target audience.
Taproom Manager
Brewjeria Company
07.2021 - Current
- Resolved conflicts between patrons or staff quickly and professionally, ensuring all parties felt heard and respected.
- Evaluated employee performance regularly, offering constructive feedback and opportunities for professional development.
- Coordinated with marketing teams to develop advertising campaigns that effectively showcased the unique offerings of the taproom venue.
- Increased taproom sales by implementing effective promotional strategies and hosting engaging events.
Draftsman
Armet Davis Newlove Architects
10.2019 - 08.2020
- Developed CAD drawings from hand sketches, verbal instructions, and site visits.
- Calculated dimensions and allowances with accurate precision for project specifications.
- Reduced errors in drawings by conducting thorough reviews of specifications provided by clients or stakeholders.
- Created CAD models and drawings for fast food chains designs.
Crew Member
Trader Joe's
02.2015 - 10.2019
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Contributed to increased sales by upselling menu items and promoting special offers.
After-School Site Coordinator
Woodcraft Rangers
09.2009 - 01.2015
- Increased student participation by effectively promoting the after-school program through various communication channels.
- Organized special events such as holiday parties or end-of-year celebrations that fostered community engagement within the school setting.
- Implemented conflict resolution strategies when needed to maintain a harmonious atmosphere among participants in the after-school program.
- Achieved high levels of parent satisfaction by maintaining open communication lines and addressing concerns promptly.
Education
Associate of Science - Architectural Design And Drawing
Rio Hondo College
05-2019
Skills
- Social media management
- Photo and video editing
- Teamwork and collaboration
- Content creation
- Critical thinking
- Problem-solving
- Attention to detail
- Strategic planning
Languages
Spanish
Full Professional
Timeline
Social Media Manager
Brewjeria Company
10.2021 - Current
Taproom Manager
Brewjeria Company
07.2021 - Current
Draftsman
Armet Davis Newlove Architects
10.2019 - 08.2020
Crew Member
Trader Joe's
02.2015 - 10.2019
After-School Site Coordinator
Woodcraft Rangers
09.2009 - 01.2015
Associate of Science - Architectural Design And Drawing
Rio Hondo College
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