Lourdes Bernardez
Sacramento,CA
Summary
Hardworking Inventory Specialist bringing 6 years of retail experience. Driven to maximize customer engagement and sales revenues. Organized and resourceful team player. Enthusiastic individual experienced in stocking shelves for variety of organizations. Offering engaging and pleasant personality combined with background building customer relationships. Productive stock management professional equipped to handle continuous, physically demanding work keeping merchandise and materials ready for use. Reliable in meeting demand and operating equipment safely. Brings strong focus on teamwork and customer satisfaction.
Overview
9
9
years of professional experience
Work History
Retail Merchandising Associate
SAS Retail Services
09.2016 - 03.2023
- Utilized visual merchandising techniques to effectively showcase products in retail stores.
- Assisted in recruitment and hiring, selecting candidates in line with company's values and policies.
- Managed inventory levels and product rotation to maximize sales and minimize out-of-stock items.
- Maintained integrity of units and accuracy of pricing to minimize waste.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Planned and implemented product launches and promotions for assigned stores.
- Organized and maintained displays to achieve clean and appealing product layouts.
- Monitored slow-selling merchandise and placed top sellers on display in prominent areas.
- Arranged consistent shelves, bins, and racks at [Number] locations by following established planograms.
- Worked closely with individual customers to identify unique needs and supply appropriate products.
- Designed displays to deliver interactive, engaging, and memorable store experiences for shoppers.
- Answered customer questions regarding store merchandise, department information, and pricing.
- Trained and managed merchandising associates to uphold company standards in customer service and product information.
- Identified opportunities to increase store sales and developed actionable strategies.
- Monitored inventory changes and ordered replenishments for stock to support customer demand.
- Trained store personnel on product features to drive sales and increase product awareness.
- Analyzed sales data to identify trends and devised action plans to increase sales.
Stocker
The North Face Inc.
11.2014 - 09.2016
- Monitored inventory levels in stockrooms and alerted management to any discrepancies.
- Maintained tidy and clean work areas to promote optimal productivity and safety standards.
- Created and enforced detailed organization processes to increase quality and service standards.
- Updated pricing by changing labels and signage for short-term promotions and final clearances.
- Managed timely and effective replacement of damaged or missing products.
- Stocked shelves to match planogram images and instructions.
Sales Associate
Ross Dress For Less
04.2014 - 12.2014
- Drove store revenue by offering customers accessories and related purchases to complete selections.
- Attended monthly sales meetings and quarterly sales trainings.
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
- Stayed current on company offerings and industry trends.
- Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Developed and maintained strong working relationships with professionals within assigned territory.
Education
Bachelor of Arts - Business Administration And Management
Grand Canyon University
Phoenix, AZ06.2028
Diploma - Commercial Cooking
Star Career Academy - New York
New York, NY06.2013
High School Diploma -
Vallejo Adult School
Vallejo, CA11.1994
Skills
- Seasonal Campaigns
- Planogram Creation
- Revenue Growth
- In-Store Support
- Planogram Execution
- Department Resets
- Marketing and Advertising
- Vendor Relationships
- Maintaining Clean Work Areas
- Enter Data
Languages
Spanish
Native or Bilingual
Timeline
Retail Merchandising Associate
SAS Retail Services
09.2016 - 03.2023
Stocker
The North Face Inc.
11.2014 - 09.2016
Sales Associate
Ross Dress For Less
04.2014 - 12.2014
Bachelor of Arts - Business Administration And Management
Grand Canyon University
Diploma - Commercial Cooking
Star Career Academy - New York
High School Diploma -
Vallejo Adult School