Lourdes Cabrera
Hobart,IN
Summary
Proactive and customer-oriented, excelled at Mexican Restaurants by enhancing guest experiences through exceptional service and maintaining cleanliness. Leveraged food safety knowledge and memory retention to recommend dishes and manage orders efficiently, contributing to a significant increase in regular clientele. Demonstrated teamwork and multitasking abilities, ensuring seamless operations.
Overview
5
5
years of professional experience
Work History
Restaurant Waiter
Mexican Restaurants
05.2020 - Current
- Maintained clean and organized dining areas for optimal guest experience.
- Cultivated warm relationships with regular customers.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Answered customers' questions, recommended items, and recorded order information.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
- Processed orders and sent to kitchen employees for preparation.
- Supported fellow waitstaff through teamwork during busy times, sharing responsibilities as needed.
- Processed cash and credit card transactions accurately, maintaining accountability for all sales revenue generated during shifts.
- Balanced excellent customer service with efficient task completion by multitasking effectively throughout each shift.
Education
High School Diploma - None
River Forest High School
Hobart, IN06.2021
Skills
- Cleanliness
- Food safety awareness
- Memory retention
- Food presentation
- Alcoholic beverage service
Languages
Spanish
Native or Bilingual
Timeline
Restaurant Waiter
Mexican Restaurants
05.2020 - Current
High School Diploma - None
River Forest High School
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