Lourdes Castellanos
Medical Assistant
Boynton Beach,FL
Summary
Dedicated and empathetic Medical Assistant offering experience in direct patient care and medical office experience. Committed to obtaining highest level of patient satisfaction. Dedicated to complying with regulatory and practice standards. Cultivates trust and rapport with patients through excellent communication and interpersonal skills.
Overview
3
3
years of professional experience
Work History
SKILLS
Sanitas Medical Center
Lauderdale Lakes, FL
11.2019 - 05.2023
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
- Measured vital signs and took medical histories to prepare patients for examination.
- Relayed messages from patients to physicians about concerns, updates or refill requests to facilitate treatment.
- Organized charts, documents and supplies to maintain team productivity.
- Cleaned and maintained medical equipment following procedures and standards.
- Responded to patient callbacks and phone-in prescription refill requests.
- Educated patients about medications, procedures and physician's instructions.
- Contacted pharmacies to submit and refill patients' prescriptions.
Medical Assistant
Sanitas Medical Center
11.2019 - 05.2023
- Complies with Infection Control and OSHA Regulations (biomedical wastes, handling and disposal) for the center as per regulations
- Maintains quality control
- Glucometer, eyewash, refrigerator temperature and autoclave) and cleaning logs as needed for the department
- Obtain specimens in appropriate containers and labels correctly
- Keep vaccine log updated and inform whenever a discrepancy was found
- Previsit planning, vitals and other procedures were done on a regular basis
- Assist with any need the office and supervisor might have
- Assist with daily patient flow in areas as needed
- Performs EKG, administer injections and assist in procedures/treatments as requested by physician
- Adheres to Nursing Department policies and procedures
- Maintain logging system for different procedures as required and enter nursing procedures and other information in the computer system
- Check medical records and follow up obtaining missing results prior to patients' appointment.
Accounting Assistant
Richautoworks
Fort Lauderdale, FL
09.2014 - 06.2019
- Received payments from customers via cash, check and credit cards to pay company invoices.
Residential House Cleaner Company
Self Employed
Ann Arbor, MI
01.2006 - 11.2013
- Cleaned homes following specific and detailed protocols and requests.
Housekeeping Supervisor
Sheraton Hotel
Ann arbor, Michigan
01.2003 - 12.2006
- Supervised and supported housekeeping personnel to maximize quality of service and performance.
Housekeeper
Fort Lauderdale Hotel
Fort Lauderdale, FL
09.1998 - 10.2002
- Vacuumed floors and dusted furniture to maintain organized, professional appearance.
- Used cleaning chemicals following proper guidelines.
Education
Medical Assisting
Florida Vocational Institute
Miramar, FL11.2019
ESL certification - English As A Second Language (ESL)
Ypsilanti High School
Ann Arbor, MI11.2004
Bachelor of Accountancy - Accounting
Technical Institute Morazán
Honduras 11.1995
Skills
- Proficient with
- Microsoft Word, Excel, Outlook and PowerPoint
- Experienced with ECW and Athena
- Detail oriented, highly organized, reliable, and results-driven
- People person good communication skills
References
REFERENCES
Available upon request.
Languages
Timeline
SKILLS
Sanitas Medical Center
11.2019 - 05.2023
Medical Assistant
Sanitas Medical Center
11.2019 - 05.2023
Accounting Assistant
Richautoworks
09.2014 - 06.2019
Residential House Cleaner Company
Self Employed
01.2006 - 11.2013
Housekeeping Supervisor
Sheraton Hotel
01.2003 - 12.2006
Housekeeper
Fort Lauderdale Hotel
09.1998 - 10.2002
Medical Assisting
Florida Vocational Institute
ESL certification - English As A Second Language (ESL)
Ypsilanti High School
Bachelor of Accountancy - Accounting
Technical Institute Morazán
Similar Profiles
Cindy TrevinoCindy Trevino
Referral Coordinator at Sanitas Medical Center / Innovista Medical CenterReferral Coordinator at Sanitas Medical Center / Innovista Medical Center
Shakernia SampsonShakernia Sampson
Operations Manager at Sanitas Medical CenterOperations Manager at Sanitas Medical Center
Daricet SieberDaricet Sieber
Patient Representative Coordinator at Sanitas Medical CenterPatient Representative Coordinator at Sanitas Medical Center
LADONNA NUNLEYLADONNA NUNLEY
Community Health Worker at Sanitas Medical CenterCommunity Health Worker at Sanitas Medical Center
Samantha WeinbergSamantha Weinberg
Babysitter at Private HomeBabysitter at Private Home