Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lourdes Chaidez

Yuma,AZ

Summary

Efficient professional, known for high productivity and ability to complete tasks swiftly and accurately. Possess specialized skills including staff supervision, inventory control, and regulatory compliance. Excel in communication, leadership, and problem-solving, ensuring smooth operation and team cohesion in fast-paced environments.

Resourceful professional offering broad knowledge base in cleaning and maintenance. Focused on keeping spaces clean, organized and tidy for use. Always ready for challenging assignments and eager to drive team success.

Experienced in EVS supervisory role, managing a high-performing environmental services team and maintaining cleanliness standards across large healthcare facilities. Strengths include strategic planning, staff training, and regulatory compliance. Displayed leadership in improving team productivity and implementing cost-saving initiatives while ensuring patient satisfaction.

Enthusiastic Housekeeping Supervisor offering many years of hospitality experience. Hands-on manager and team leader dedicated to providing high-quality, efficient housekeeping operations in support of guest needs. Greets and assists guests with questions or problems to resolve situations to promote guest satisfaction while maintaining service within policy guidelines.

Proficient professional trained in hotel operations, cleaning procedures, and health and safety regulations. Organizes and assigns housekeeping tasks to divide workload evenly amongst personnel. Maintains specified standards of cleanliness to promote guest comfort.

Resourceful EVS Supervisor known for high productivity and efficient task completion. Possess specialized skills in staff management, quality control, and regulatory compliance which contribute to maintaining cleanliness and safety standards. Excel at communication, leadership, and problem-solving, ensuring smooth operations in fast-paced environments.

Efficient and reliable supervisor with experience in overseeing housekeeping and janitorial teams. Possess strong organizational and leadership skills, ensuring high standards of cleanliness and maintenance are met consistently. Skilled in training staff, optimizing workflows, and implementing cost-saving measures without compromising quality. Improved overall customer satisfaction through effective scheduling, staff management, and resource allocation.

Overview

2025
2025
years of professional experience

Work History

Distribution Specialist/Team Leader

Yuma Regional Medical Center
  • Packed, sealed or affixed postage to prepare materials for shipping.
  • Prepared work orders, bills of lading or shipping orders to route materials.
  • Assessed stock quality and accuracy against paperwork.
  • Sorted items according to size, type, style or other specifications before storing them in the appropriate area.
  • Scheduled large shipments and planned logistics to reserve sufficient storage space for incoming items.
  • Delivered or routed materials to departments using hand truck, conveyor or sorting bins.
  • Resolved customer complaints in a timely manner.
  • Received deliveries from suppliers and checked invoices against purchase orders.
  • Used vendor knowledge to determine shipping procedures, routes and rates.
  • Identified opportunities to reduce costs while maintaining high standards of service.
  • Increased consumer purchasing habits.
  • Planned, coordinated and monitored the receipt, storage and distribution of goods.
  • Maintained inventory records of shipments and stock levels
  • My directive would be maintain new Instrument trays for Doctors use.
  • Specialized in ordering high end sutures,instruments, spinal needles

Team leader Supervisor EVS

Typed up EVS daily task list

Cleaning,Stock,any additional duties that need to be done.

Checked their work after EVS finished their duties

Held meetings once a month

Helped EVS when short staffed

Communicated with lead nurse on what should be done first for Evs cleaning

Meeting with Director on there accomplishments. What is to be met, of EVS had a issue I would speak to the Director

EVS Supervisor

Q Casino
Winterhaven, California
04.2024 - Current
  • Monitored inventory levels of supplies used by EVS personnel and ordered additional items when necessary.
  • Created schedules, shift reports and other business documentation to coordinate housekeeping needs.
  • Verified each completed room against standard plans to maintain consistency.
  • Prepared work schedules for associates to promote proper staffing levels.
  • Conducted regular inspections of work areas to ensure quality standards were met.
  • Analyzed trends in customer feedback data to identify opportunities for improvement.
  • Attended industry conferences, workshops, seminars relevant to housekeeping operations and best practices.
  • Sanitized and cleaned sinks, mirrors, toilets and showers.
  • Resolved customer complaints related to housekeeping services in a timely manner.
  • Performed regular inspections of areas serviced by EVS personnel to ensure quality standards are met.
  • Ensured that proper safety protocols were followed to protect both staff and patients from potential hazards.
  • Swept and damp-mopped private stairways and hallways.
  • Monitored supply levels and requested new items to maintain completing daily cleaning tasks.
  • Practiced safe work habits and wore protective safety equipment.
  • Evaluated employee performance and developed improvement plans.
  • Completed schedules, shift reports, and other business documentation.
  • Increased employee performance through effective supervision and training.
  • Communicated repair needs to maintenance staff.
  • Managed laundry sorting, washing, drying, and ironing.
  • Investigated guest complaints and resolved issues to increase customer satisfaction and establish trust.
  • Monitored staff performance and provided feedback to drive productivity.

EVS Housekeeping

Encompass Health Rehabilitation Hospital
Yuma, Arizona
04.2018 - 07.2023
  • Responded promptly to requests from guests or staff for extra cleaning services in guest rooms or public areas.
  • Cleared snow, leaves, trash and debris from steps, walkways and areas around building entrances and exits, maintaining cleanliness and appearance of premises.
  • Addressed minor maintenance issues, reporting more serious conditions to supervisors for attention from maintenance technicians.
  • Followed infection control protocols when disposing of used linens and trash bags.
  • Followed safety processes for all manual and electric cleaning equipment.
  • Cleaned windows, glass partitions, and mirrors using soapy water or other cleaners.
  • Notified managers of repair needs or additions to building operating systems.
  • Responded quickly to calls for spills and other potentially dangerous situations.
  • Helped prevent spread of infections by sanitizing surfaces, furniture and equipment.
  • Completed in-depth restroom cleanings to sanitize partitions, decorations, sinks, counters and mirrors.
  • Checked inventory for required supplies and made lists for needed cleaning products.
  • Participated actively in training sessions related to housekeeping duties and safety protocols.
  • Exceeded facility standards regularly by working with detail-oriented approach.
  • Followed company uniform, performance and security policies with every job.
  • Demonstrated excellent customer service skills while interacting with guests and staff members.
  • Kept business entrances clean, tidy and professional in appearance.
  • Notified supervisors about unsafe conditions or potential hazards within the facility premises.
  • Promptly responded to emergency situations such as spills or broken items requiring immediate attention.
  • Completed routine maintenance checks, notifying management of needed repairs.
  • Reported any safety hazards or equipment malfunctions immediately to the supervisor.
  • Dusted, swept and mopped to maintain clean, safe environment for clients.
  • Maintained a safe working environment by adhering to all safety policies and procedures.
  • Greeted visitors warmly upon entering the facility; provided directions or assistance when necessary.
  • Reviewed daily schedules to plan out cleaning routines and gather needed supplies.
  • Polished windows, glass partitions or mirrors using sponges or squeegees.
  • Handled, mixed and stored chemical cleaners in compliance with safety requirements and standard operating procedures.
  • Performed daily cleaning tasks such as dusting, mopping floors, vacuuming carpets, emptying wastebaskets, scrubbing toilets and sinks.
  • Maintained an inventory of custodial supplies ensuring that adequate levels are available at all times.
  • Sanitized patient rooms after discharge using appropriate chemicals and supplies.
  • Wiped down surfaces and refilled soap and hand sanitizer to prevent spread of germs.
  • Kept trash cans empty by removing regularly from rooms, bathrooms and hallways.
  • Stocked linen closets with fresh linens on a daily basis.
  • Utilized standard cleaning products such as bleach, disinfectants, glass cleaner in accordance with OSHA regulations.
  • Cleaned and maintained all patient rooms, bathrooms, corridors, offices and other assigned areas according to established procedures.
  • Monitored building security and safety by locking doors or avoiding hazards.
  • Followed chemical cleaner and power equipment procedures to prevent damage to floors and fixtures.
  • Disinfected public areas frequently and provided spot cleaning to maintain clean, welcoming atmosphere.
  • Serviced, cleaned and restocked restrooms.
  • Cleaned building floors by sweeping, mopping or vacuuming.
  • Monitored supply levels and requested new items to maintain completing daily cleaning tasks.
  • Recognized by management for providing exceptional customer service.

Education

Certificate - Lactation Counselor

Maricopa Community Colleges, Scottsdale Community College
Scottsdale, AZ
07-2004

GED -

Maricopa Community Colleges, Mesa Community College
Mesa, AZ
08-1989

Skills

  • Workplace safety
  • Environmental services
  • Scheduling coordination
  • Waste management
  • Employee evaluations
  • Cleaning practices
  • Chemical handling

Timeline

EVS Supervisor

Q Casino
04.2024 - Current

EVS Housekeeping

Encompass Health Rehabilitation Hospital
04.2018 - 07.2023

Certificate - Lactation Counselor

Maricopa Community Colleges, Scottsdale Community College

GED -

Maricopa Community Colleges, Mesa Community College

Distribution Specialist/Team Leader

Yuma Regional Medical Center
Lourdes Chaidez