LOURDES GALAM
HEMET,CA
Summary
Compassionate Home Health Registered Nurse Case Manager with background in patient care, case coordination and documentation. Skilled in assessing patient needs, developing individualized care plans, and coordinating with multidisciplinary teams for optimal patient outcomes. Brought improvements to quality of home health services through effective communication, problem-solving skills and clinical expertise.
Healthcare professional with a background in nursing, known for high productivity and efficient task completion. Skilled in patient care management, emergency response, and infection control. Excel at communication, teamwork, and empathy, ensuring optimal patient outcomes and collaborative healthcare environments.
Dedicated and adaptable professional with a proactive attitude, and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes.
Results-oriented individual with a passion for continuous learning and innovation. Known for leveraging analytical thinking and creativity to solve problems and deliver high-impact solutions in fast-paced environments.
Overview
42
42
years of professional experience
1
1
Certification
Work History
HOME HEALTH RN Case Manager
Kaiser Permanente
Riverside, California
02.2011 - 10.2024
- Administered medications and treatments following established protocols.
- Collaborated with healthcare teams to develop patient care plans.
- Monitored patient vital signs and reported changes to physicians.
- Educated patients and families about health conditions and treatments.
- Conducted comprehensive patient assessments to develop personalized care plans.
- Coordinated communication among healthcare providers, patients, and families.
- Monitored patient progress and adjusted care strategies as needed.
- Educated patients and families on health management and treatment options.
- Documented patient information accurately and maintained electronic health records.
- Collaborated with interdisciplinary teams to enhance patient care services.
- Advocated for patients' needs and ensured access to resources and support.
- Provided training and mentorship to new nursing staff and interns.
- Participated in interdisciplinary team meetings to discuss patient status and coordinate services provided by other disciplines.
- Developed care plans and coordinated services for home health patients.
- Adhered strictly to HIPAA regulations when handling confidential information related to clients' health records.
- Maintained timely documentation of all patient visits in the electronic medical record system.
- Compiled data for monthly reports related to clinical outcomes, customer satisfaction surveys.
- Evaluated effectiveness of nursing interventions according to established standards and guidelines.
- Assessed safety risks in the home environment such as fall hazards or improper use of medical equipment.
- Assisted with discharge planning by providing resources and support services to facilitate a smooth transition from hospital to home setting.
- Provided skilled nursing assessments, interventions, and treatments to homebound patients.
- Performed comprehensive physical assessments in accordance with agency policies and procedures.
- Monitored patient progress and updated care plans accordingly.
- Managed caseload efficiently while meeting productivity goals set forth by management.
- Collaborated with physicians, families, and other healthcare professionals to ensure quality of care.
- Conducted patient education regarding disease process and self-care techniques.
- Attended community health fairs and events to promote home health services offered by the agency.
- Counseled family members on how best to provide ongoing support for their loved one's recovery at home.
- Actively participated in continuing education programs designed to enhance professional knowledge base.
- Coordinated delivery of durable medical equipment with vendors as needed per patient plan of care.
- Completed initial assessments of patients and family to determine and address individual home care needs.
- Assisted patients with activities of daily living and functional mobility to increase comfort and quality of life.
- Charted changes in patient conditions and discussed concerns with supervising healthcare provider.
- Answered patient calls, identified issues, and determined how best to provide assistance within parameters established by facility and supervisor.
- Assisted with client personal care needs to foster independence and well-being.
- Addressed patient care needs, collected vitals, dressed wounds, and managed catheters.
- Participated in on-call rotations and delivered after-hours care.
- Administered prescribed medications and started intravenous fluids to address patient symptoms and underlying etiologies.
- Collected biological samples for routine laboratory testing to assist diagnostic processes.
- Trained new home health nurses, sharing best practices and clinical expertise.
- Advocated for patient needs with healthcare providers and insurance companies.
- Monitored vital signs and symptoms, adjusting care plans as necessary.
- Educated patients and families on disease management and prevention techniques.
- Administered medications, treatments, and injections as prescribed by healthcare providers.
- Offered guidance on medication management, ensuring adherence to therapy plans.
- Provided wound care, including dressing changes and monitoring for signs of infection.
- Implemented patient-specific exercises and rehabilitation plans to improve mobility.
- Assessed patient conditions during in-home visits, developing personalized care plans.
- Facilitated patient access to community resources and support services.
- Managed the administration of intravenous (IV) therapies and nutrition.
- Responded to emergency situations with speed, expertise and level-headed approaches to provide optimal care, support and life-saving interventions.
- Led patient care conferences with multidisciplinary healthcare teams.
- Conducted risk assessments in home environments to ensure patient safety.
- Helped patients and families feel comfortable during challenging and stressful situations, promoting recovery and reducing compliance issues.
- Observed strict safety measures, including checking medication dosages before administration to patients.
- Delivered information regarding care and medications to patients and caregivers in comprehendible terminology.
- Prepared medical equipment and tools to aid physician during examination and treatment of patients.
- Referred patients to specialized health resources or community agencies to furnish additional assistance.
- Achieved departmental goals and objectives by instituting new processes and standards for in-patient care.
- Coordinated discharge planning to ensure continuity of care post-hospitalization.
- Utilized computerized Resource and Patient Management System (RPMS) and Electronic Health Record (EHR) system.
- Managed patient records using electronic health record systems.
- Assisted in coordinating patient discharge plans with multidisciplinary teams.
- Collaborated with physicians, nurses, therapists, social workers and other healthcare professionals to develop individualized treatment plans for each patient.
- Assessed, planned, implemented and evaluated nursing care for assigned patients.
- Maintained a safe environment for all patients by adhering to infection control policies and procedures.
- Documented patient progress notes accurately and efficiently in the electronic medical record system.
- Advocated for patients by supporting and respecting basic rights, values, and beliefs.
- Evaluated patients, recognized and addressed complications and coordinated treatment with other members of critical care team.
- Evaluated effectiveness of interventions through ongoing assessment of patient responses.
- Adhered to infection control procedures to facilitate safe, clean patient environment.
- Maintained thorough, accurate and confidential documentation in electronic medical records.
- Recorded patient condition, vital signs, recovery progress and medication side effects.
- Provided patient care and education to patients with chronic illnesses.
- Updated charts throughout shifts with current, accurate information to maintain strict recordkeeping standards.
- Participated in multidisciplinary team meetings to discuss patient care plans.
- Oversaw patient admission and discharge processes to coordinate related paperwork.
- Provided patient and family health education focusing on self-management, prevention and wellness.
- Counseled patients regarding medication side effects or lifestyle changes necessary for improved health outcomes.
- Created, implemented and evaluated patient care plans with medical team.
- Ensured compliance with standards of professional practice as well as state and federal regulations related to health care delivery services.
- Coordinated discharge planning activities including arranging follow up appointments or referrals for additional services.
- Demonstrated knowledge of current trends in nursing practices by attending continuing education classes or seminars.
- Conducted intake assessments with patients and relatives to gather case history.
- Actively participated in quality improvement initiatives within the department.
- Developed educational materials for use in teaching sessions with patients or their families.
- Demonstrated ability to work independently as well as collaboratively within a team environment.
- Maintained strict patient data procedures to comply with HIPAA laws and prevent information breaches.
- Monitored diet, physical activity, behaviors, and other patient factors to assess conditions and adjust treatment plans.
- Collaborated with health groups to plan or implement programs designed to improve overall health of communities.
- Monitored patients after surgery, answered questions, and provided home care strategies.
- Collected lab specimens, ordering and interpreting diagnostic tests and lab results.
HOME HEALTH, RN Case Manager
SUPERIOR HEALTH NURSE CM
Montclair, California
04.2010 - 02.2011
- Coordinated patient care plans with interdisciplinary healthcare teams.
- Conducted comprehensive assessments of patients' medical and psychosocial needs.
- Developed individualized treatment strategies based on patient evaluations.
- Monitored patients' progress and adjusted care plans as necessary.
- Educated patients and families about treatment options and health management.
- Facilitated communication between patients, families, and healthcare providers.
- Maintained accurate documentation of patient interactions and care plans.
- Ensured compliance with regulatory standards in case management practices.
- Developed discharge plans for patients transitioning from acute care settings to home or alternate facilities.
- Educated patients on disease prevention strategies, wellness promotion techniques and lifestyle modifications.
- Maintained accurate documentation of patient progress in the electronic health record.
- Actively participated in multidisciplinary rounds discussing complex cases with members of the healthcare team.
- Communicated regularly with family members regarding patient care needs and progress toward goals.
- Conducted weekly interdisciplinary team meetings to review case management activities for assigned caseloads.
- Facilitated referrals to community resources for additional support services.
- Ensured compliance with regulatory standards concerning utilization review, ethical decision making and legal aspects of case management practice.
- Assessed patient's physical, mental, and psychosocial health status to develop individualized care plans.
- Provided emotional support and counseling to patients dealing with chronic illness or end-of-life issues.
- Facilitated transitions between levels of care through effective coordination of resources within a managed care environment.
- Identified high-risk cases requiring intensive monitoring or specialized interventions.
- Provided direct nursing care such as wound dressing changes, IV therapy, medication administration and patient education.
- Reviewed clinical data including lab results, radiology reports and vital signs to assess appropriateness of treatments.
- Participated in quality improvement initiatives related to case management processes.
- Analyzed financial information related to insurance coverage eligibility prior to initiating services.
- Attended continuing education seminars relevant to case management practices.
- Advocated for patient needs with interdisciplinary team and implemented outlined treatment plans.
- Monitored diet, physical activity, behaviors, and other patient factors to assess conditions and adjust treatment plans.
- Delivered information regarding care and medications to patients and caregivers in comprehendible terminology.
- Prepared medical equipment and tools to aid physician during examination and treatment of patients.
Home Health Registered Nurse Case Manager
CNE HOME HEALTH CARE SERVICES, INC
Riverside, California
09.2009 - 03.2010
- Conducted comprehensive patient assessments to develop personalized care plans.
- Coordinated communication among healthcare providers, patients, and families.
- Monitored patient progress and adjusted care strategies as needed.
- Educated patients and families on health management and treatment options.
- Collaborated with interdisciplinary teams to enhance patient care services.
- Advocated for patients' needs and ensured access to resources and support.
- Developed care plans and coordinated services for home health patients.
- Adhered strictly to HIPAA regulations when handling confidential information related to clients' health records.
- Assessed safety risks in the home environment such as fall hazards or improper use of medical equipment.
- Provided skilled nursing assessments, interventions, and treatments to homebound patients.
- Performed comprehensive physical assessments in accordance with agency policies and procedures.
- Managed caseload efficiently while meeting productivity goals set forth by management.
- Collaborated with physicians, families, and other healthcare professionals to ensure quality of care.
- Counseled family members on how best to provide ongoing support for their loved one's recovery at home.
- Coordinated delivery of durable medical equipment with vendors as needed per patient plan of care.
- Assisted with client personal care needs to foster independence and well-being.
- Answered patient calls, identified issues, and determined how best to provide assistance within parameters established by facility and supervisor.
- Administered prescribed medications and started intravenous fluids to address patient symptoms and underlying etiologies.
- Educated patients and families on disease management and prevention techniques.
- Monitored vital signs and symptoms, adjusting care plans as necessary.
- Offered guidance on medication management, ensuring adherence to therapy plans.
- Administered medications, treatments, and injections as prescribed by healthcare providers.
- Provided wound care, including dressing changes and monitoring for signs of infection.
- Conducted risk assessments in home environments to ensure patient safety.
- Managed the administration of intravenous (IV) therapies and nutrition.
- Observed strict safety measures, including checking medication dosages before administration to patients.
- Helped patients and families feel comfortable during challenging and stressful situations, promoting recovery and reducing compliance issues.
Home Health RN Case Manager (PART TIME)
Oceanside Home Health Services
Los Angeles, California
01.2010 - 02.2010
- Delivered direct patient care in home settings for diverse health needs.
- Assessed patient conditions and documented changes in medical records.
- Coordinated with healthcare teams to develop personalized care plans.
- Maintained compliance with health regulations and safety standards consistently.
- Coordinated in-home skilled nursing care to patients with diverse physical needs and conditions.
- Provided comprehensive patient assessments and care planning according to the nursing process.
- Administered medications, treatments and therapies as prescribed by physicians.
- Adhered to organizational policies and procedures related to infection control, safety protocols, HIPAA compliance.
- Educated patients and families on disease processes and self-care management strategies.
- Coordinated with healthcare team to establish, enact, and evaluate patient care plans.
- Maintained strict patient data procedures to comply with HIPAA laws and prevent information breaches.
- Monitored diet, physical activity, behaviors, and other patient factors to assess conditions and adjust treatment plans.
- Collaborated with health groups to plan or implement programs designed to improve overall health of communities.
- Conducted specified laboratory tests to help detect conditions and determine diagnosis.
- Referred patients to specialized health resources or community agencies to furnish additional assistance.
- Coordinated patient care plans with interdisciplinary healthcare teams.
- Conducted comprehensive assessments of patients' medical and psychosocial needs.
- Developed individualized treatment strategies based on patient evaluations.
- Educated patients and families about treatment options and health management.
- Monitored patients' progress and adjusted care plans as necessary.
- Facilitated communication between patients, families, and healthcare providers.
- Ensured compliance with regulatory standards in case management practices.
- Maintained accurate documentation of patient interactions and care plans.
- Educated patients on disease prevention strategies, wellness promotion techniques and lifestyle modifications.
- Conducted weekly interdisciplinary team meetings to review case management activities for assigned caseloads.
- Assessed patient's physical, mental, and psychosocial health status to develop individualized care plans.
- Facilitated transitions between levels of care through effective coordination of resources within a managed care environment.
- Identified high-risk cases requiring intensive monitoring or specialized interventions.
- Participated in quality improvement initiatives related to case management processes.
- Monitored and evaluated effectiveness of treatment plans and interventions.
- Analyzed financial information related to insurance coverage eligibility prior to initiating services.
- Attended continuing education seminars relevant to case management practices.
- Delivered information regarding care and medications to patients and caregivers in comprehendible terminology.
- Responded to emergency situations with speed, expertise and level-headed approaches to provide optimal care, support and life-saving interventions.
- Advocated for patient needs with interdisciplinary team and implemented outlined treatment plans.
- Provided direct nursing care such as wound dressing changes, IV therapy, medication administration and patient education.
HOME HEALTH NURSE/Caregiver/Aide
STAFF PROVIDERS & PRIME CARE RESOURCE , INC
Park Ridge, Illinois
09.2008 - 03.2009
- Provided comprehensive patient assessments and developed individualized care plans.
- Administered medications and monitored patient responses for safety and effectiveness.
- Educated patients and families on health management and disease prevention strategies.
- Collaborated with healthcare teams to coordinate patient care and ensure quality services.
- Assisted patients with daily living activities to promote independence and comfort.
- Assisted patients with activities of daily living and functional mobility to increase comfort and quality of life.
- Developed personalized care plans for patients based on individual needs.
- Educated patients and families about disease management, lifestyle changes, nutrition, and preventive healthcare measures.
- Instructed family members in basic nursing skills including wound care, injections, catheterization, and other treatments as ordered by the physician.
- Monitored vital signs such as blood pressure or pulse rate to detect any changes in a patient's condition.
- Adhered strictly to infection control protocols while caring for clients in their homes.
- Assisted with client personal care needs to foster independence and well-being.
- Administering medications according to physician orders and monitoring side effects of medications.
- Conducted regular re-evaluations to address changes in needs and conditions, and introduced revisions to care plans.
- Answered patient calls, identified issues, and determined how best to provide assistance within parameters established by facility and supervisor.
- Collaborated with local agencies to ensure continuity of care upon discharge from home health services.
- Ensured quality assurance standards are met through regular chart audits and review processes.
- Provided emotional support and counseling to patients facing difficult decisions regarding their health care options.
- Initiated referrals to appropriate community resources when needed.
- Actively participated in quality improvement initiatives within the organization.
- Collected biological samples for routine laboratory testing to assist diagnostic processes.
- Conducted risk assessments in home environments to ensure patient safety.
- Offered guidance on medication management, ensuring adherence to therapy plans.
- Supported patients with chronic illness management, optimizing quality of life.
- Assessed patient needs and developed care plans accordingly.
- Utilized electronic health records to document patient care accurately and comprehensively.
- Facilitated communication between patients, families and healthcare providers.
- Assisted with meal preparation and nutrition for clients' dietary needs.
- Supported clients in mobility and transportation to appointments or activities.
- Supported bathing, dressing and personal care needs.
- Collaborated with healthcare professionals to ensure comprehensive care plans were followed.
- Maintained clean and well-organized environment for client happiness and safety.
- Prepared meals according to dietary requirements and assisted with feeding when necessary.
- Provided companionship for elderly clients by engaging in conversation and participating in recreational activities.
- Encouraged independence while promoting self-care skills such as bathing, grooming and toileting needs.
- Respected the rights of each individual client while maintaining confidentiality of all personal information.
- Observed patients for changes in physical, emotional, mental or behavioral condition and injuries.
- Provided emotional support for clients who were experiencing depression or anxiety due to their illness or disability.
- Encouraged residents to participate in activities of daily living to enhance personal dignity.
- Created safe and positive living situations for clients by communicating with family and other staff about concerns or challenges.
- Observed changes in behavior or physical condition that may require medical attention and reported them promptly to supervisor.
- Aided with mobility and independence for disabled individuals and continually monitored safety.
- Helped maintain the safety of the client's environment by removing hazards such as rugs or furniture that could cause falls.
- Followed safe lifting and transferring techniques to transport residents.
- Monitored vital signs and medication use, documenting variances, and concerning responses.
- Reported concerns to nurse supervisor to promote optimal care.
- Transported clients to doctor appointments and other errands using wheelchair accessible vehicles.
- Participated in team meetings regarding client progress or concerns raised by family members.
- Accompanied clients to social events such as movies or plays.
- Ensured compliance with all applicable laws, regulations and standards governing home health care services.
- Helped patients during ROM exercises to maintain musculoskeletal functions and increase strength.
- Educated families about available resources for home health care services in the local community.
- Examined and treated patient lacerations, contusions, and physical symptoms and referred patients to other medical professionals.
- Developed plans for respite care when needed based on availability of family members or other caregivers.
- Assisted elderly clients with activities of daily living, such as bathing, dressing and grooming.
- Coordinated transportation services for clients when necessary.
- Assisted clients with maintaining good personal hygiene.
- Recorded client status progress and challenges in logbooks and reports.
- Organized oral medications for clients following dosage and schedule requirements.
- Obtained sources of entertainment for clients to provide full and enjoyable daily activities.
- Maintained detailed records of services performed on clients.
- Helped clients adjust to new lifestyles during periods of incapacitation or recuperation.
- Monitored clients' activity levels and helped prevent sedentary behavior.
- Helped clients communicate with loved ones by typing written messages and relaying verbal messages.
- Assisted patients with daily living activities and personal hygiene.
- Maintained cleanliness and organization of patient care areas.
- Partnered with registered nurses and physiotherapists to provide care to patients.
- Responded promptly to emergency calls from clients needing urgent attention at home.
- Coordinated patient discharge planning with physicians, social workers, case managers, therapists, pharmacists and other healthcare professionals involved in the patient's care plan.
- Addressed patient care needs, collected vitals, dressed wounds, and managed catheters.
- Participated in interdisciplinary team meetings to discuss the progress of each patient's treatment plan.
- Delivered compassionate end-of-life care, supporting patients and families emotionally.
- Observed strict safety measures, including checking medication dosages before administration to patients.
- Administered prescribed medications on a timely basis following care plan instructions.
HOME HEALTH NURSE
JCH HOME HEALTH CARE SERVICES
Lindenwood, Illinois
03.2008 - 08.2008
- Provided compassionate patient care in home settings.
- Assisted patients with daily living activities and personal hygiene.
- Administered medications according to prescribed schedules and protocols.
- Coordinated with healthcare teams to establish care plans.
- Documented patient progress and maintained accurate records.
- Educated patients and families on health management techniques.
- Conducted routine assessments of patient health and needs.
- Collaborated with social workers for community resource referrals.
- Provided home health care services such as wound care, medication administration, and IV therapy.
- Assisted patients with activities of daily living and functional mobility to increase comfort and quality of life.
- Developed personalized care plans for patients based on individual needs.
- Educated patients and families about disease management, lifestyle changes, nutrition, and preventive healthcare measures.
- Instructed family members in basic nursing skills including wound care, injections, catheterization, and other treatments as ordered by the physician.
- Maintained accurate records of all visits made to patients' homes along with any changes in their conditions or treatments prescribed by physicians.
- Monitored vital signs such as blood pressure or pulse rate to detect any changes in a patient's condition.
- Adhered strictly to infection control protocols while caring for clients in their homes.
- Completed initial assessments of patients and family to determine and address individual home care needs.
- Assisted with client personal care needs to foster independence and well-being.
- Administering medications according to physician orders and monitoring side effects of medications.
- Responded promptly to emergency calls from clients needing urgent attention at home.
- Coordinated patient discharge planning with physicians, social workers, case managers, therapists, pharmacists and other healthcare professionals involved in the patient's care plan.
- Addressed patient care needs, collected vitals, dressed wounds, and managed catheters.
- Participated in interdisciplinary team meetings to discuss the progress of each patient's treatment plan.
- Conducted regular re-evaluations to address changes in needs and conditions, and introduced revisions to care plans.
- Ensured quality assurance standards are met through regular chart audits and review processes.
- Attended continuing education courses related to home health nursing practices.
- Actively participated in quality improvement initiatives within the organization.
- Assessed patient needs and developed care plans accordingly.
- Facilitated communication between patients, families and healthcare providers.
- Offered guidance on medication management, ensuring adherence to therapy plans.
- Supported patients with chronic illness management, optimizing quality of life.
- Conducted risk assessments in home environments to ensure patient safety.
- Monitored diet, physical activity, behaviors, and other patient factors to assess conditions and adjust treatment plans.
- Observed strict safety measures, including checking medication dosages before administration to patients.
- Delivered information regarding care and medications to patients and caregivers in comprehendible terminology.
- Implemented patient-specific exercises and rehabilitation plans to improve mobility.
- Coordinated with physicians and healthcare teams to update patient progress and adjust care plans.
Home Health Care Aide
Home Care Services Of Illinois
Des Plaines, Illinois
05.2001 - 08.2008
- Provided personal care and assistance with daily living activities.
- Administered medication and monitored health conditions regularly.
- Ensured a safe and clean living environment for clients.
- Assisted clients in mobility and transportation to appointments.
- Developed personalized care plans based on individual needs.
- Communicated effectively with family members regarding client status.
- Maintained accurate records of care services provided daily.
- Performed daily activities of living such as bathing, dressing, grooming and toileting for clients.
- Collaborated with healthcare professionals to coordinate client care services.
- Provided emotional support for clients facing difficult life situations or health concerns.
- Ensured that all necessary supplies were available in the home setting at all times.
- Assisted with meal preparation according to dietary restrictions and preferences.
- Responded quickly in emergency situations while remaining calm under pressure.
- Provided physical therapy exercises when instructed by a qualified professional.
- Kept up-to-date with current best practices in private home caregiving through continuing education courses.
- Monitored vital signs such as temperature, pulse rate and respiration rate when required.
- Maintained accurate records of services provided and reported any changes in client condition to supervisor or family members.
- Organized recreational activities such as walks, outings and social events for clients.
- Encouraged independence among clients by assisting them with self-care whenever possible.
- Conducted light housekeeping tasks such as vacuuming, dusting, laundry and changing linens.
- Provided companionship to elderly or disabled clients by engaging in conversation, reading aloud and playing games.
- Transported clients to medical appointments or errands as needed.
- Observed patient behavior while providing care and reported any changes to the supervisor or family members.
- Assisted with personal hygiene tasks such as shampooing hair, trimming nails, shaving facial hair.
- Assisted with mobility issues including transferring from bed to wheelchair or walker and ambulation assistance.
- Supported bathing, dressing and personal care needs.
- Maintained clean and well-organized environment for client happiness and safety.
- Improved patient outlook and daily living through compassionate care.
- Followed care plan and directions to administer medications.
- Aided with mobility and independence for disabled individuals and continually monitored safety.
- Followed safe lifting and transferring techniques to transport residents.
- Laundered clothing and bedding to prevent infection.
- Reported concerns to nurse supervisor to promote optimal care.
- Monitored vital signs and medication use, documenting variances, and concerning responses.
- Worked closely with clinical staff to support therapeutic and behavioral plans.
- Examined and treated patient lacerations, contusions, and physical symptoms and referred patients to other medical professionals.
- Contacted medical providers on behalf of clients to follow up on appointments.
- Monitored clients' activity levels and helped prevent sedentary behavior.
- Helped clients adjust to new lifestyles during periods of incapacitation or recuperation.
- Helped clients communicate with loved ones by typing written messages and relaying verbal messages.
- Collected and recorded patients' blood pressure, pulse, and respirations (TPRs) to evaluate and note basic health status.
- Built strong and trusting rapport with clients and loved ones.
- Organized oral medications for clients following dosage and schedule requirements.
- Obtained sources of entertainment for clients to provide full and enjoyable daily activities.
- Helped clients get in and out of beds and wheelchairs.
- Maintained cleanliness of clients' environment by cleaning surfaces and washing clothes or dishes.
- Encouraged residents to participate in activities of daily living to enhance personal dignity.
- Created safe and positive living situations for clients by communicating with family and other staff about concerns or challenges.
Head Nurse
ST JOSEPH CLINIC
ARITAO, NUEVA VICAYA, PHILIPPINES
12.1989 - 03.1991
- Supervised nursing staff to ensure high-quality patient care.
- Coordinated patient admissions and discharges efficiently.
- Managed daily nursing operations and workflow schedules.
- Implemented training programs for new nursing staff members.
- Monitored patient assessments and provided necessary interventions.
- Collaborated with physicians to develop patient care plans.
- Ensured compliance with healthcare regulations and safety standards.
- Facilitated communication between patients, families, and healthcare teams.
- Served as a mentor for new nurses by providing training sessions on topics such as infection control measures or proper medication administration techniques.
- Ensured quality assurance standards were met by monitoring staffing levels, evaluating performance of nursing staff and providing feedback as needed.
- Monitored patient medications accurately ensuring correct dosage was administered at the right time.
- Built and maintained excellent rapport with patients and loved ones.
- Maintained records of patient care, condition, progress, or problems to report and document concerns or changes in patient's status.
- Maintained comprehensive patient care plans and monitored staffs' implementation of physician's orders.
- Monitored implementation of care plans for entire unit.
- Assessed patients' response to treatments using various assessment tools such as vital signs monitoring or pain scales rating systems.
- Assigned tasks and monitored progress of daily operations within the nursing unit.
- Developed educational programs that addressed clinical issues in coordination with other healthcare professionals.
- Reviewed laboratory test results to ensure accurate diagnosis and treatment plans were being followed according to established protocols.
- Facilitated communication between physicians, nurses, patients and families regarding treatments plans or medical information.
- Provided compassionate care to all patients regardless of age, gender or culture background.
- Performed administrative duties such as scheduling appointments, preparing reports for administration review.
- Conducted regular rounds on patients to monitor their health conditions and evaluate their needs.
- Provided guidance and support to the nursing staff, ensuring compliance with established policies and procedures.
- Applied clinical judgment and comprehensive knowledge of facility policies to assist floor nurses with patient care decisions.
- Monitored staff performance and provided coaching and formal counseling to staff.
- Received and investigated complaints from families, patients and clinical staff, devising solutions to multifaceted challenges.
- Trained other nurses on patient care and daily tasks, supporting growth, and professional development.
- Helped patients and families feel comfortable during challenging and stressful situations, promoting recovery and reducing compliance issues.
- Observed strict safety measures, including checking medication dosages before administration to patients.
- Monitored diet, physical activity, behaviors, and other patient factors to assess conditions and adjust treatment plans.
- Responded to emergency situations with speed, expertise and level-headed approaches to provide optimal care, support and life-saving interventions.
- Prepared medical equipment and tools to aid physician during examination and treatment of patients.
- Stocked clinical workstations and procedure rooms with necessary supplies.
Company Nurse
GALAM RICEMILL
SOLANO, NUEVA VIZCAYA, PHILIPPINES
12.1986 - 12.1989
- Administered first aid and medical assistance to employees as needed.
- Conducted health screenings and monitored employee wellness programs.
- Maintained accurate medical records and documentation for all health-related incidents.
- Educated staff on health, safety, and wellness practices within the workplace.
- Coordinated with external healthcare providers for employee referrals and appointments.
- Assisted in developing health policies aligning with industry regulations at the mill.
- Managed inventory of medical supplies and ensured compliance with safety standards.
- Collaborated with management to address workplace health concerns and initiatives.
- Managed inventory of supplies used for patient care activities.
- Executed exceptional customer service and polite communication at health screenings.
- Conducted new employee physicals, immunizations, and drug screenings.
- Collaborated with Human Resources personnel in implementing return-to-work programs for injured employees.
- Participated in planning meetings related to occupational health issues within the organization.
- Assessed work-related illnesses or injuries and provided appropriate treatments such as wound care, splinting, suturing.
- Developed emergency response protocols for workplace emergencies such as fires or natural disasters.
- Provided assistance in developing policies around workplace health initiatives such as smoking cessation programs or fitness activities.
- Coordinated wellness events such as flu shot clinics or blood drives.
- Performed quality control checks on patient data and documented health metrics.
- Coordinated referrals to outside healthcare providers when necessary.
- Educated staff on infection control procedures and the importance of hand hygiene practices.
- Collected biometric measurements and glucose levels.
- Performed medical triage for employees with acute illnesses or injuries.
- Reviewed job descriptions for potential ergonomic hazards and recommended modifications as needed.
- Ensured compliance with safety regulations related to hazardous materials handling.
- Provided guidance on the proper use of personal protective equipment.
- Complied with workplace safety policies and procedures to protect patients' well-being.
- Acted as a liaison between the company and external healthcare providers to ensure timely delivery of services to employees.
- Assisted with pre-employment physicals by providing medical history reviews prior to examinations.
- Delivered first aid training sessions for supervisors and other designated personnel.
- Monitored employee's progress during recovery from illness or injury at work via telephone calls or home visits.
- Maintained accurate records of patient visits including documentation of assessments, treatments, medications prescribed, follow-up plans and other pertinent information in accordance with company policy.
- Responded to emergency situations with speed, expertise and level-headed approaches to provide optimal care, support and life-saving interventions.
- Helped patients and families feel comfortable during challenging and stressful situations, promoting recovery and reducing compliance issues.
- Observed strict safety measures, including checking medication dosages before administration to patients.
- Advocated for patient needs with interdisciplinary team and implemented outlined treatment plans.
- Coordinated with healthcare team to establish, enact, and evaluate patient care plans.
- Delivered information regarding care and medications to patients and caregivers in comprehendible terminology.
- Monitored diet, physical activity, behaviors, and other patient factors to assess conditions and adjust treatment plans.
- Assessed patient conditions, monitored behaviors and updated supervising physicians with observations and concerns.
- Provided health education and counseling to employees regarding health promotion and disease prevention.
- Facilitated communication between employers, employees, insurance companies and case managers regarding workers compensation claims.
Staff Nurse
King Khalid University Hospital
RIYADH, SAUDI ARABIA
01.1983 - 12.1986
- Provided direct patient care in accordance with established protocols.
- Collaborated with medical teams to develop patient care plans.
- Monitored vital signs and reported changes to healthcare providers.
- Administered medications and treatments as prescribed by physicians.
- Educated patients and families on health management and recovery processes.
- Assisted in maintaining a safe and clean environment for patients.
- Participated in training programs to enhance nursing skills and knowledge.
- Provided direct patient care including wound dressing, administering medication and IV therapy.
- Monitored vital signs and documented changes in a timely manner.
- Maintained accurate records of patient progress notes, medications administered and other relevant data.
- Assessed patients to determine their physical condition, health status and needs.
- Managed multiple tasks simultaneously while maintaining quality standards of care.
- Demonstrated effective communication skills while interacting with patients, families, physicians and other healthcare staff members.
- Coordinated care with charge nurse and other staff through daily communication.
- Conducted patient education on medical treatments and procedures.
- Implemented infection control measures to reduce the spread of contagious diseases.
- Coordinated care with physicians and other clinical staff to prepare for treatment, carry out interventions, and enhance continuum of care.
- Maintained a clean work environment by following proper sanitation guidelines.
- Transported patients to and from rooms and prepared for treatments according to individual specifications.
- Answered patient questions and provided take-home materials for further information.
- Ensured that all equipment was properly maintained according to safety protocols.
- Facilitated transition to home care by providing patients with continued care information and discharge instructions.
- Actively participated in departmental meetings, training sessions and educational seminars.
- Educated nursing students on proper care procedures and prioritization strategies.
- Adhered to strict confidentiality policies when dealing with sensitive information.
- Developed individualized teaching strategies for each patient based on their specific needs.
- Participated in research activities related to evidence-based practice initiatives.
- Monitored vital signs such as blood pressure and temperature.
- Counseled patients on lifestyle changes necessary for improved health outcomes.
- Provided direct patient care, including wound care and medication administration.
- Participated in quality improvement initiatives to enhance patient care outcomes.
- Provided emotional support to patients facing difficult diagnoses or treatments.
- Provided emotional support and counseling to patients and their families.
- Helped patients and families feel comfortable during challenging and stressful situations, promoting recovery and reducing compliance issues.
- Identified potential problems or issues that may arise during treatment, such as drug interactions or allergies, and provided appropriate interventions when necessary.
- Addressed rapid response and code situations by strategically organizing and delegating tasks.
- Responded to emergency situations with speed, expertise and level-headed approaches to provide optimal care, support and life-saving interventions.
- Prepared medical equipment and tools to aid physician during examination and treatment of patients.
- Delivered information regarding care and medications to patients and caregivers in comprehendible terminology.
- Conducted specified laboratory tests to help detect conditions and determine diagnosis.
- Maintained strict patient data procedures to comply with HIPAA laws and prevent information breaches.
- Collaborated with health groups to plan or implement programs designed to improve overall health of communities.
- Achieved departmental goals and objectives by instituting new processes and standards for in-patient care.
- Coordinated discharge planning to ensure continuity of care post-hospitalization.
- Stocked clinical workstations and procedure rooms with necessary supplies.
Education
GRADUATE NURSE - NURSING
DE LOS SANTOS SCHOOL OF NURSING
QUEZON CITY04-1975
Skills
- Patient assessment
- Care coordination
- Medication administration
- Electronic health records
- Safety risk evaluation
- Interdisciplinary collaboration
- Critical thinking
- Time management
- Health education
- Compliance assurance
- Chronic disease management
- Electronic medical records
- Multidisciplinary collaboration
- Strong communication skills
- Clinical assessment
- Infection control practices
- Wound care management
- Cardiac care proficiency
- Diabetes management
- Home health care coordination
- Geriatric nursing
- Case management experience
- Compassionate patient care
- Catheter care
- Continuity of care
- Regulatory compliance
- [State] Driver's license
- HIPAA compliance
- Home health services
- Home safety evaluation
- Patient assessments
- Fall prevention
- IV drug therapy management
- Respiratory care
- Diagnostic tools experience
- Community program referrals
- Treatment implementation
- Care plan adherence
- Recording vital signs
- Privacy and confidentiality
- Clinical documentation and reporting
- Communication skills
- Quality improvement
- Patient advocacy
- Patient care planning
Certification
Registered Nursing License # 729854
References
References available upon request.
Timeline
HOME HEALTH RN Case Manager
Kaiser Permanente
02.2011 - 10.2024
HOME HEALTH, RN Case Manager
SUPERIOR HEALTH NURSE CM
04.2010 - 02.2011
Home Health RN Case Manager (PART TIME)
Oceanside Home Health Services
01.2010 - 02.2010
Home Health Registered Nurse Case Manager
CNE HOME HEALTH CARE SERVICES, INC
09.2009 - 03.2010
HOME HEALTH NURSE/Caregiver/Aide
STAFF PROVIDERS & PRIME CARE RESOURCE , INC
09.2008 - 03.2009
HOME HEALTH NURSE
JCH HOME HEALTH CARE SERVICES
03.2008 - 08.2008
Home Health Care Aide
Home Care Services Of Illinois
05.2001 - 08.2008
Head Nurse
ST JOSEPH CLINIC
12.1989 - 03.1991
Company Nurse
GALAM RICEMILL
12.1986 - 12.1989
Staff Nurse
King Khalid University Hospital
01.1983 - 12.1986
GRADUATE NURSE - NURSING
DE LOS SANTOS SCHOOL OF NURSING