Summary
Overview
Work History
Education
Skills
Timeline
BusinessAnalyst

Lourdes Gomez-Contreras

Reading,PA

Summary

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals. Dedicated with experience in industries. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills.

Overview

6
6
years of professional experience

Work History

Crew Member

Dunkin' Donuts
04.2024 - Current
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Collaborated with team members to complete orders.
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Kept food preparation area, equipment, and utensils clean and sanitary.

Picker and Stower

Amazon Fulfillment Center
10.2023 - 12.2023
  • Worked fast to meet assigned daily picking quotas.
  • Pulled orders quickly to maintain demanding productivity goals.
  • Expedited the picking process for faster order fulfillment using handheld scanners and inventory management software.
  • Verified proper labeling and identification on all orders before shipment.
  • Assisted in reducing product damage through careful handling of items during the picking process.
  • Sorted and organized items in designated areas for easy access.
  • Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
  • Maintained a clean and organized warehouse, ensuring easy access to products for efficient picking.

Team Member

Bojangles
08.2022 - 09.2023
  • Welcome customers
  • Take their orders
  • Prep food whether if they would like it for dine in or carry out
  • Clean any kind of mess and make sure everything is stocked up when there is a lot of down time after all customers are taken care of and satisfied with their meals.
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
  • Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
  • Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
  • Assisted customers in selecting merchandise best suited to needs.
  • Trained new team members by relaying information on company procedures and safety requirements.

Cashier

Dollar Tree
01.2022 - 07.2022
  • Greet customers as they walk in providing assistance if needed
  • Helping customers cash out and making sure they found everything okay
  • Welcomed customers and helped determine their needs.
  • Greeted customers entering store and responded promptly to customer needs.
  • Restocked and organized merchandise in front lanes.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.

Picker and Packer

Amazon fulfillment center
06.2021 - 01.2022
  • Pickers job is to collect items the customers order, then placed in a tote bin to be placed on a conveyor belt.
  • Packers job was to pack the items after picked, then to place and scan the label to be shipped out.

Home caregiver

American home health care
01.2021 - 06.2021
  • Go to a clients home to assist or do to anything the client needed help doing
  • Assisted clients with activities of daily living, promoting independence and quality of life.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
  • Built strong relationships with clients to deliver emotional support and companionship.

Picker

Dollar General Bethel, PA Distribution Center
08.2020 - 01.2021
  • Pick items the store called in
  • Place in a big crate filled to the top then deliver to the loading dock truck number after completing your order
  • Worked fast to meet assigned daily picking quotas.
  • Pulled orders quickly to maintain demanding productivity goals.
  • Sorted and organized items in designated areas for easy access.
  • Followed safety protocols and procedures to minimize workplace accidents.
  • Kept accurate records of picked items to assist in inventory control and tracking.

Cashier

Target
11.2019 - 02.2020
  • Greet customers as they walk in providing assistance if needed
  • Helping customers cash out and making sure they found everything okay

Cleaner

Goodwill S.W.E.E.P( At Berks Career & Technology Center-West Campus)
06.2018 - 08.2018

Education

High School Desploma -

I-Lead Charter School
Reading, PA
06.2020

Skills

  • Good Communication
  • Easy to get along with co-workers
  • Worked with customers in other previous jobs
  • Customer Service
  • Teamwork and Collaboration
  • Problem-Solving
  • Clear Communication
  • Bilingual in Spanish and English

Timeline

Crew Member

Dunkin' Donuts
04.2024 - Current

Picker and Stower

Amazon Fulfillment Center
10.2023 - 12.2023

Team Member

Bojangles
08.2022 - 09.2023

Cashier

Dollar Tree
01.2022 - 07.2022

Picker and Packer

Amazon fulfillment center
06.2021 - 01.2022

Home caregiver

American home health care
01.2021 - 06.2021

Picker

Dollar General Bethel, PA Distribution Center
08.2020 - 01.2021

Cashier

Target
11.2019 - 02.2020

Cleaner

Goodwill S.W.E.E.P( At Berks Career & Technology Center-West Campus)
06.2018 - 08.2018

High School Desploma -

I-Lead Charter School

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Lourdes Gomez-Contreras