Lourdes Hernandez

Work History Data Systems Analyst - Information Technology Business Intelligence Developer Data Systems Analyst - Information Technology Senior Information Analyst QNXT Analyst/Report Developer Report Writer Specialist Computer Services Manager/Stats and Reporting Group

Gulliver Schools

02.2018 - 06.2018

• Assisted principals, teachers and staff with any reporting requirements
• Met with users to translate their report requirements into technological specifications to develop and create their reports
• Worked with 'Safehaven', the company's Microsoft Dynamics ERP and CRM software application system
• Created reports, performed inquiries, updated documentation and researched information
• Worked closely with internal departments to examine and analyze data flows, reporting requirements and business models
• Identified and resolved problems in a timely manner
• Worked on multiple projects simultaneously and was able to interface with cross-functional teams in a professional and personable manner

Gulliver Schools

12.2016 - 07.2017

• Created and presented reports to senior management to assist in strategic planning and decision making
• Worked with management developing various financial reports for budget, payroll and compensation
• Manipulated the data for presentation in different formats (pie charts, bar charts, etc) to effectively display and deliver answers to questions in queue
• Create and present payroll reports to senior management to assist in strategic financial planning and decision making
• Worked as liaison between users, managers, supervisors and senior management to create reports that would assist in major decision making and in addition, would automate manual workflow duties

City Of Miami Beach

05.2015 - 09.2016

• Ran Ad Hoc reports and extracted data to display in different visual formats for more accurate and decision making of the problem in question
• Served as liaison between senior management and individual department directors in the implementation and execution of various simultaneous projects including the police and fire departments
• Completed several budget, compensation and payroll reports for the Miami Beach Police Department and the Miami Beach Fire Department requests
• Formatted and displayed report output using different visualizations for clearer and more accurate ad hoc decision making by management

Independent Living Systems

01.2014 - 04.2015

• Simultaneously supports/updates various projects to ensure deadlines are constantly met
• Attended meetings and seminars as requested
• Plans, budgets, and documents all aspects of the various projects assigned
• Maintained user confidence and protected operations by keeping information confidential
• Prepared technical reports by collecting, analyzing, and summarizing information and trends of data
• Worked with senior management to develop various financial reports for budget, payroll and compensation
• Maintained clear and detailed documentation of the current reporting architecture, reports, report maintenance, and query repository
• Generated ad hoc queries and reports to support information requests of the business

Florida Healthcare Plus

12.2011 - 12.2013

• Developed and maintained a portfolio of reports, files and documentation from multiple enterprise applications
• Worked with managers to understand and resolve data issues and provide technical knowledge data and documentation for development of 'Smart Decision-Making'
• Worked with senior management developing various financial reports for budget, payroll and compensation
• Constructed and managed multidimensional financial models to analyze company cash flows over near and long term

Miami Dade County Courts

12.2001 - 12.2010

• Coordinated, monitored, supervised, documents and work on multiple tasks and projects simultaneously
• Provide supervision and assistance to three programmer analysts
• In addition, assisted in organizing meetings with staff, end-users, department directors and judges regarding report requests, report changes, judge changes etc
• Worked on the 'Data Warehousing Team' to extract/convert/upload/model mainframe data into relational databases and warehouses

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