Lourdes Herrarte

Seasoned Executive Housekeeping Manager known for efficient and productive management of housekeeping operations. Excel in time management, ensuring tasks are completed promptly while maintaining high standards of cleanliness and organization. Specialize in staff training, inventory control, and quality assurance. Possess strong leadership, communication, and problem-solving skills, making it possible to excel in fast-paced environments and overcome challenges with effective solutions.

• Achieved consistently high cleanliness scores (90+), contributing to Staybridge Suites Nashville's recognition as a top performer in brand cleanliness.
• Ranked in the top 10% for cleanliness across Staybridge Suites properties in 2023, reflecting exceptional attention to detail and team performance.
• Led the opening of three hotels, including Staybridge Suites and Hyatt House in Franklin, ensuring smooth transitions from pre-opening to fully operational status.
• Recruited, hired, and trained initial housekeeping teams for new hotels, building strong, effective teams to maintain high cleanliness standards from day one.
• Developed and implemented training programs to ensure housekeeping teams upheld brand standards and consistently delivered exceptional guest experiences.
• Fostered a culture of excellence in cleanliness and guest satisfaction, contributing to high guest satisfaction scores and repeat business.