Summary
Overview
Work History
Education
Skills
Languages
Accomplishments
References
Timeline
Generic

Lourdes Long

Laurel,MD

Summary

Hardworking and enthusiastic college student working toward a Bachelor's Degree. A team player and down to earth. Knowledgeable in dealing with people and problem solving. Can speak Spanish.

Overview

5
5
years of professional experience

Work History

Volunteering

Atholton High School
Columbia, MD
08.2019 - 06.2023
  • Consistently participated in volunteering in communities whether they be at school or in neighborhoods
  • Continuous volunteering instilled a sense of responsibility to community
  • Ex: Participated in Wreaths Across America, where volunteers lay wreaths on the headstones of late veterans in their honor

Team Member

Honeygrow
Hanover, MD
03.2023 - 08.2023
  • Developed and maintained strong relationships with colleagues, which resulted in a cheerful and collaborative work environment
  • Aided and soothed unhappy customers, which resulted in returning regulars
  • Worked in high-pressure environments, sharpening the skill of keeping a cool head in stressful environments
  • Worked in a difficult business (food service) for months, fostering a sense of determination of perseverance

Service Desk Associate

University of Maryland, College Park
College Park, MD
01.2024 - Current
  • Provided technical support to customers via phone and website
  • Held responsible for important university keys, including master keys, restricted keys, etc.
  • Conducted audits for said keys
  • Responsible for processing paperwork pertaining to issues in residence halls, frat and sorority houses, and more.

Intern

Slavery Law & Power
College Park, Maryland
02.2024 - Current
  • Transcribed 17th-18th century documents pertaining to the history of slavery in early America
  • Reviewed 17th-18th century documents pertaining to the history of slavery in early America
  • Collaborated with fellow members of the project to ensure the best possible transcriptions

Education

High School Diploma -

Atholton High School
Columbia, MD
06-2023

Some College (No Degree) - U.S. History

University of Maryland - College Park
College Park, MD

Skills

  • Good Teamwork
  • Working Under Pressure
  • Effective Time Management
  • Communication Skills
  • Spanish Speaker

Languages

English
Native/ Bilingual
Spanish
Professional

Accomplishments

  • Made Dean's List in Fall Semester of 2023

References

References available upon request.

Timeline

Intern

Slavery Law & Power
02.2024 - Current

Service Desk Associate

University of Maryland, College Park
01.2024 - Current

Team Member

Honeygrow
03.2023 - 08.2023

Volunteering

Atholton High School
08.2019 - 06.2023

High School Diploma -

Atholton High School

Some College (No Degree) - U.S. History

University of Maryland - College Park

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Lourdes Long