Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Lourdes Martinez

Phoenix,Arizona

Summary

Dynamic Cafeteria Manager with a proven track record at Phoenix Union High School District, excelling in waste reduction and inventory management. Skilled in menu planning and fostering teamwork, I enhanced customer satisfaction while ensuring compliance with health regulations. Recognized for exceptional problem-solving abilities and maintaining high sanitation standards.

Professional with strong background in food service management, excelling in overseeing daily operations and ensuring high standards of cleanliness and food safety. Proven ability to lead and motivate teams, adapting to changing needs and consistently achieving operational goals. Expertise in inventory management, customer service, and staff training, combined with focus on collaboration and delivering results. Reliable and resourceful, ready to enhance cafeteria efficiency and customer satisfaction.

Overview

2011
2011
years of professional experience
1
1
Certification

Work History

Cafeteria Manager

Phoenix Union High School District
  • Reduced food waste by closely monitoring inventory levels and implementing proper food storage techniques.
  • Recruited trained, and supervised staff to ensure exceptional customer service in a fast-paced setting.
  • Used Software to analyze daily financial statements, balance statements and reimbursable meals.
  • Managed budgets, analyzing financial data to make informed decisions on purchasing and menu pricing.
  • Delegated daily staff responsibilities and job duties to improve quality of service, individual accountability and sanitary standards.
  • Developed and maintained strong relationships with local food suppliers, ensuring fresh and high-quality ingredients for meals.

Photo Lab Technician

Walmart
04.1998 - 05.2010
  • Operated photo department cash register to scan items and process checks and credit card transactions.
  • Assessed customer needs and examined order contents to identify processing requirements and timelines.
  • Examined developed prints to determine defects such as broken lines, spots or blurs.
  • Maintained chemical levels and solution integrity for automatic processors and hand development systems.
  • Filled tanks of processing machines with solutions such as developer, dyes, stop-baths, fixers, bleaches and washes.
  • Changed water and air filters on photo equipment to keep equipment in optimum condition.

Education

GED -

Maryvale High School
Phoenix, AZ

Skills

  • Food preparation
  • Health and safety procedures
  • Food handling
  • Sanitation standards
  • Safety and health precautions
  • Meal planning
  • Inventory management
  • Health regulations
  • Staff scheduling
  • OSHA regulations
  • Waste reduction
  • Portion control
  • Nutrition
  • Menu planning
  • Service safe
  • Food and supplies ordering
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Time management
  • Reliable and responsible
  • Attention to detail
  • Multitasking
  • Excellent communication
  • Organizational skills
  • Customer satisfaction
  • Money handling

Certification

Manager servsafe certificate

Timeline

Photo Lab Technician

Walmart
04.1998 - 05.2010

Cafeteria Manager

Phoenix Union High School District

GED -

Maryvale High School
Lourdes Martinez