Lourdes Mojarro
Arvin
Summary
Experienced Kitchen Aide with 9 years, Customer Service Rep with 5+ years, and Cashier 2+ years. I am individual that is a quick learner and always willing to learn new skills that will help me. I am responsible caring employee, team player, and is always willing to help new employees
Overview
18
18
years of professional experience
Work History
CAFE AIDE/ Chef's Office Helper
Grow Academy Arvin
08.2016 - Current
- Operated and maintained kitchen equipment, such as dishwashers, ovens, and refrigerators
- Cooked and served food in a timely manner
- Operated kitchen equipment in accordance with safety regulations
- Assisted with food preparation for large events
- Cleaned and sanitized work areas and equipment
- Assisted with catering events and special occasions
- Ensured proper food storage and rotation
- Followed recipes and instructions carefully to ensure excellent quality of food
- Properly stored food items according to safety regulations
- Monitored the temperature of food items to ensure proper storage
- Trained and supervised new staff members
- Followed all policies and procedures for food preparation
- Properly labeled and stored food items in the refrigerator and freezer
- Monitored food quality and freshness
- Maintained kitchen organization and cleanliness, including sweeping and mopping floors and washing dishes
- i would help the chef with mealtime and verifying students breakfast, lunch, and supper counts
- help the Chef with paperwork inregrds to events, fieldtrips, and caterings being done on and off campus
- I would be in charge of POS during lunch time
Cashier
TRAVEL CENTERS OF AMERICA
08.2013 - 04.2014
- Executed currency and credit transactions quickly and accurately
- Answered customer telephone calls promptly and appropriately
- Operated the register, accurately and efficiently delivering an error-free transaction record and balanced drawer at the end of every shift
- Provided exceptional customer service with efficient, prompt transactions
- Balanced the cash drawer by meticulously counting cash at the beginning and end of every shift
- Maintained an orderly and clean checkout area
- Assisted with restocking shelves and displays
- Verified age for customers purchasing age-restricted items
- Greeted customers entering store and responded promptly to customer needs.
- Assisted customers in locating items in the store
Customer Service Agent
DEPARTMENT OF EDUCATION
07.2007 - 04.2012
- Maintained customer records and updated customer information as needed
- Proactively identified customer needs and provided solutions
- Investigated and resolved customer service issues in a timely and efficient manner
- Assisted customers with product selection based on their individual needs and preferences
- Maintained up-to-date knowledge of products and services
- Trained and mentored new customer service agents
- Addressed customer concerns in a professional and courteous manner
- Answered customer inquiries via telephone, email, and live chat
Education
High School Diploma -
ARVIN HIGH SCHOOL
Arvin, CA06.2002
Office Occupations
REGIONAL OCCUPATION CENTER
Bakersfield, California01.2002
Office Occupations
REGIONAL OCCUPATION CENTER
Bakersfield, California07-2005
Skills
- Ingredients Measuring
- Food Safety
- Food Quality Maintenance
- Cash Register
- Transactions
- Cash Handling
- POS Systems
- Cash Drawer Balancing
- Inbound Calls/OUtbound Calls
- Customer Service
- Call Center
- 10 key
- Document filing
- Record keeping
- Data entry
- School Cafe Aide
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
CAFE AIDE/ Chef's Office Helper
Grow Academy Arvin
08.2016 - Current
Cashier
TRAVEL CENTERS OF AMERICA
08.2013 - 04.2014
Customer Service Agent
DEPARTMENT OF EDUCATION
07.2007 - 04.2012
High School Diploma -
ARVIN HIGH SCHOOL
Office Occupations
REGIONAL OCCUPATION CENTER
Office Occupations
REGIONAL OCCUPATION CENTER
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