Lourdes Nieto
San Antonio
Summary
Compassionate Certified Nursing Assistant with experience at Touchstone, skilled in vital sign recording and patient-focused care. Demonstrated ability to implement care plans and foster positive relationships through empathy and active listening. Achieved high patient satisfaction by delivering individualized care and maintaining a safe environment.
Overview
7
7
years of professional experience
Work History
Certified Nursing Assistant
Touchstone
06.2023 - Current
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Oversaw and maintained patients' rooms, group living areas, and nurse stations.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
Ramp Agent
Delta
08.2022 - 02.2023
- Connected electrical power unit and hoses to aircraft.
- Coordinated with ramp agents to verify baggage was placed on correct outgoing flight.
- Coordinated ground crew activities to complete objectives on schedule.
- Stocked aircraft cabins with necessary equipment and supplies.
Personal Shopper
Walmart
11.2020 - 07.2022
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Consistently met deadlines and quality goals for accuracy and timeliness.
Carhop Server
Sonic
08.2018 - 11.2019
- Balanced orders on trays weighing over 5 lbs and delivered them to cars.
- Communicated with management and associates to set and exceed sales and customer satisfaction goals.
- Memorized orders and maintained 100% accuracy in high-traffic times.
- Operated manual and electric appliances to peel, slice, and trim food.
Education
Bachelor of Science - Nursing
Galen College of Nursing
San Antonio, TX06-2026
High School Diploma -
Harlan High School
San Antonio, TX06-2019
Skills
- Vital sign recording
- Observing responses
- Care plan implementation
- Patient-focused care
Timeline
Certified Nursing Assistant
Touchstone
06.2023 - Current
Ramp Agent
Delta
08.2022 - 02.2023
Personal Shopper
Walmart
11.2020 - 07.2022
Carhop Server
Sonic
08.2018 - 11.2019
Bachelor of Science - Nursing
Galen College of Nursing
High School Diploma -
Harlan High School
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