Lourdes Ortiz
West Babylon,NY
Summary
Experienced Business Manager skillful in monitoring and managing daily business operations with focus on continuous improvement. Transforms underperforming operations into successful enterprises using resourcefulness and high-level business acumen. Decisive and analytical with 35+-years history of successful industry performance.
Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.
Efficient Payroll Administrator knowledgeable about managing payroll for up to 85 employees each period. Adept at reviewing and correcting records, processing payments and funding accounts. Ready to bring 35+ years of progressive experience to a new Remote, permanent or Contract position,
Thorough Medical Billing Manager with outstanding communication and accounting skills. Knowledgeable in medical software applications. Compassionate, reliable and energetic. Well-qualified Business Manager with an incredible tract record of opening up a Start up business with zero asset and increasing its profits to 30,000,000.00 in 5 years by developing a team of 30 efficient Cable Installers Fiber Optic Splicers and following through from commencement until date of deliverables. Bidding on RFP and RFQ for the Federal, State, and City Agencies, Including but not limited to
The NYC Department of Correction,
various NYC Police Precincts,
Private Medical Facilities,
The Hayden Planetarium
Museum of Natural History,
John F Kennedy Airports Terminal 5 Wing and
Many Commercial buildings
Closely monitor the TIME allocated for each project to ensure TIME PRODUCTIVITY is being exercised at all times by all Lead technician and work closely with all project managers and provide the support needed from Kick off date until the Certification of all Cables is Completed.
Offering 35+ years of related experience, diligent nature and expertise in electronic records management.
Please note NO MEDICAL BENEFITS NEEDED Fully Bilingual in Spanish.(Read, Write, Speak)
Overview
27
27
years of professional experience
Work History
Business /Payroll Manager
TekWorld Technologies LLC
West Babylon, NY
03.2004 - Current
- Performed calculations in overtime, vacation and sick hours to provide accurate data to payroll processing database.
- Reviewed time records for 77 employees to verify accuracy of information.
- Processed payroll garnishments such as tax liens and child support.
- Offered payroll-related subject matter expertise to management and employees to resolve payroll discrepancies.
- Produced payroll activities documentation and reports to meet corporate guidelines and promote transparency.
- Applied knowledge of regulations, employment law and tax code to keep operations in compliance with applicable standards.
- Generated paper checks for employees and printed stubs for associates who received direct deposits to complete payroll distribution.
- Prepared accounts for scheduled audits and assisted with audit process to facilitate faster completion of tasks.
- Calculated deductions and processed payroll for employees.
- Collaborated with human resources personnel to accurately and efficiently track leave time.
- Investigated payroll variances and employee claims to resolve discrepancies and balance financial records.
- Uploaded time records into QUICKBOOKS and made adjustments to create accurate database for payroll processing functions.
- Completion of Certified Payroll for Government Contracts.
- Managed conversion from PeachTree and implementation of Quickbooks.
- Performed routine closings, maintained clean, accurate and accessible records and kept close eye on transaction updates throughout each quarter.
- Established and enforced internal controls, workflows and policies for tracking, reconciling and reporting on accounting activities.
- Checked payroll, vendor payments, commissions and other accounting disbursements for accuracy and compliance.
- Recruited, interviewed, hired and trained all Administrative employees and implemented mentoring program to promote positive feedback and engagement.
- Performed banking, business administration and financial tasks to guarantee five-star service for clients.
- Prepared internal and regulatory financial reports, balance sheets and income statements.
- Developed strategic plans for day-to-day financial operations.
- Prepared cash flow projections, cost analysis and monthly, quarterly and annual reports.
- Identified improvement changes regarding key processes for internal controls and accounting procedures.
- Supported CEO with special projects and additional job duties.
- Established and checked coding procedures, monitored reports and updated internal files.
- Resolved escalated customer issues and found appropriate solutions to retain positive customer relations
- Reviewed all financial statements
Medical Office Administrator Medical Biller
Long Island Medical Center
North Babylon, NY
01.1996 - 03.2004
- Scheduled, rescheduled and cancelled appointments for dental patients.
- Received, recorded and filed medical payments by check, cash and credit card.
- Pulled charts and prepared for nurse and doctor assessment.
- Maintained patient databases and updated information in alignment with HIPAA protocols.
- Oversaw office records and maintained strict document control.
- Reviewed and sent medical records to other physicians upon request.
- Trained all new employees on records management system.
- Responsible for Managers yearly evaluation and performance review
- Transcribed 60 80 medical records per week.
- Established and updated work schedules to account for changing staff levels and expected workloads.
- Provided backup to front desk to step in to assist with various tasks whenever employee was absent or at lunch.
- Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
- Completed bi-weekly payroll for 45 employees.
- Delegated tasks to administrative support staff to organize and improve office efficiency.
- Performed billing, collection and reporting functions for office generating over $6,000,000.00 Annually.
- Improved office operations by automating client correspondence, record tracking and data communications.
- Mentored office employees on proper administrative procedures and how to use programs such as Medisoft Clock Shark, Quick books. Keeping operations consistent and efficient for maximum performance.
- Supervised 30-45 administrative team members and provided constructive feedback, resulting in higher morale and increased employee retention.
- Developed and implemented office management procedures to increasing training team productivity and accuracy.
- Recruited, hired, trained and supervised staff of 45-60 and implemented mentoring program that offered positive employee engagement.
- Coordination of all Board of Director meetings
Education
Associate of Science -
American Business Institute
New York, NY06.1983
Skills
- Biweekly Payroll Management, Business Relationship Manager
- New Hire Processing, Employee Training Oversight
- Check Processing
- Payroll Preparation child Support Order Payroll Enforcement
- Drug Testing
- Intuit QuickBooks, Excel, Microsoft Office
- Accounts Payable and Receivable, General Ledger, ETC all levels of bookkeeping
- Project Management, Contract Development and Management
Timeline
Business /Payroll Manager
TekWorld Technologies LLC
03.2004 - Current
Medical Office Administrator Medical Biller
Long Island Medical Center
01.1996 - 03.2004
Associate of Science -
American Business Institute
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