Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Lourdes Perez-Nieves

Rochester,NY

Summary

Proven leader with a track record of strategic planning and problem-solving, enhancing operational efficiency at McDonald's. Skilled in performance evaluation and employee scheduling, I excel in fast-paced environments, demonstrating flexibility and a focus on surpassing objectives. My expertise ensures adherence to employer-desired skills, driving success through meticulous department inspection and team development.

Overview

8
8
years of professional experience

Work History

Department Manager

McDonald's
Rochester, NY
03.2022 - Current
  • Managed budgets effectively by making sure costs stayed within allocated limits.
  • Produced thorough, accurate and timely reports of project activities.
  • Coached and trained new staff members, providing guidance on department policies and procedures.
  • Managed daily operations, ensuring efficient workflow and productivity.

Food Service Assistant

Kingsway High School
Woolwich , NJ
09.2016 - 12.2021
  • Followed staff performance and service standards to deliver consistent and positive customer experiences.
  • Monitored buffet lines during meals to replenish food items as needed.
  • Followed food safety regulations pertaining to sanitation, food handling and storage.
  • Stored food in designated containers and storage areas to prevent spoilage.

Education

GED -

Ponce High Scholl
Ponce, PR
06-2004

Skills

  • Strategic planning
  • Department inspection
  • Problem-solving
  • Performance evaluation
  • Employee scheduling
  • Flexible schedule

Languages

English
Full Professional
Spanish
Native/ Bilingual

Timeline

Department Manager

McDonald's
03.2022 - Current

Food Service Assistant

Kingsway High School
09.2016 - 12.2021

GED -

Ponce High Scholl

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Lourdes Perez-Nieves