LOURDES PINEIRO
Middle Village,NY
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
14
14
years of professional experience
Work History
Classroom Lead Teacher
The Little Learning Center II
Queens, NY
09.2020 - 11.2023
- Worked cooperatively with other teachers, administrators, and parents to help students reach learning objectives.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Communicated frequently with parents, students, and faculty to provide feedback and discuss instructional strategies.
- Incorporated multiple types of teaching strategies into classroom.
- Conducted evaluations to measure performance and progress of students, providing guidance for areas requiring improvement.
- Planned and implemented integrated lessons to meet national standards.
- Supported student teachers by mentoring on classroom management, lesson planning, and activity organization.
- Modified lessons and curriculum to accommodate diverse learners by using strategies such as peer-assisted learning and group work.
Administrative Assistant
Columbia University, School of Engineering and Applied Science
01.2010 - 09.2018
- Liaison between the university's central administration office providing executive-level support to the Associate Dean of Advancement and department staff of 14, managing administrative functions and financial activities
- Welcomed and trained new employees on office policies and procedures
- Managed special projects, email communication, and response to staff requests, addressed issues, prioritized tasks, follow-up, and inquiries on university policies
- Plan, schedule, and organize meetings, reserve and prepare conference rooms
- Coordinate complex travel arrangements, create itineraries, and assist with new employee onboarding
- Generate travel & business expense reports with supporting documentation, ensuring usage of proper cost center codes; track monthly travel and business reimbursement expenditures, and vendor payments using (ARC); research, investigate, and resolve billing and invoice issues
- Maintain, and track petty cash accounts and transactions
- Perform vendor management, serving as a point of contact managing capital purchases, developing effective business relationships with vendors, procurement and Accounts Payable office
- Perform fundraising, project, and event management, including event RSVPs, preparation of name badges and handout material within time-sensitive deadlines
- Manage staff and logistics, greeting of guests, and provide direction to staff assisting with events
- Maintain, and update SEAS alumni contact database and prospects in the Advance/Athena system
- Developed, and implemented office procedures to streamline workflow and processing of expenditures, leading to increased productivity and reduction in errors
- Maintain records of all travel expense reports and financial transactions for audit purposes: manage facilities management activities.
Education
Master of Arts in Early Childhood/Special Education -
Touro Graduate School of Education
Forest Hills, NY06.2022
Bachelor of Arts in Childhood Education, General Science -
Brooklyn College of The City University of New York
Brooklyn, NY01.2019
Skills
- Self-motivation, with a high level of energy
- Microsoft Office/Office 365
- Teamwork / Collaboration
- Excellent communication skills
- Patience
- Organized
- Leadership
- Workflow Optimization
- Calendar Management
- Meeting Planning
Languages
English
Spanish
Timeline
Classroom Lead Teacher
The Little Learning Center II
09.2020 - 11.2023
Administrative Assistant
Columbia University, School of Engineering and Applied Science
01.2010 - 09.2018
Master of Arts in Early Childhood/Special Education -
Touro Graduate School of Education
Bachelor of Arts in Childhood Education, General Science -
Brooklyn College of The City University of New York