Lourdes Ramirez

• Collaborated with clients to understand their needs, preferences, and financial capabilities, facilitating tailored property searches and maximizing satisfaction
• Developed and maintained a network of clients, lenders, appraisers, inspectors, and contractors via phone, text, email, and mail
• Negotiated offers and counteroffers to ensure favorable terms for my clients, resulting in increased overall profitability.
• Increased property sales by implementing innovative marketing strategies and utilizing social media platforms.
• Hosted successful open houses by preparing properties for viewing and effectively showcasing features to potential buyers.
• Expanded client base through consistent networking events, maintaining a high level of customer service and professionalism.

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• Successfully balanced the demands of work and family life, demonstrating strong organizational skills to meet both professional and parenting responsibilities
• Showcased the ability to make sound decisions in challenging situations, applying problem-solving skills to address both work-related challenges and parenting issues effectively.

• Monitored and maintained all of the equipment that is associated with the live animal exhibits
• This equipment includes pumps, sand filters, and other equipment that is critical to animal health
• Maintained CMMS (computerized maintenance management system)
• Performed inspections and adjustments of all mechanical equipment, HVAC equipment refrigeration systems, heating pumps, and valves
• Coordinated Maintenance jobs that involve the coordination of trades and multiple parties that require more than 2 hours of work on critical pieces of equipment
• Read and interpreted blueprints, specifications, operation & maintenance manuals, & other documents
• Created monthly, quarterly, semi-annual, and annual maintenance work schedules, including a list of planned work orders and resource requirements
• Ordered parts and provided volume information and parts list to department purchaser
• Scheduled external contractors when needed and requested quotes.