Detail-oriented professional with strong skills in cash handling and customer assistance. Proven ability to efficiently process transactions and resolve customer inquiries while adhering to safety protocols.
Overview
12
12
years of professional experience
Work History
Package Handler
FedEx:Ground
Homestead
03.2025 - 05.2026
Sorted packages by size and destination to ensure accurate routing.
Efficiently loaded and unloaded packages from delivery trucks.
Operated material handling equipment to safely move items.
Collaborated with team members to achieve timely package processing.
Followed safety protocols to effectively minimize workplace hazards.
Scanned and sorted packages using handheld scanner based on destinations and service types.
Inspected packages for damages, recording any issues identified.
Accurately labeled parcels in accordance with company guidelines.
Customer Service/Front End Cashier
Circle K
Key Largo
04.2023 - 01.2024
Processed customer transactions quickly and accurately at a busy convenience store.
Handled cash, credit, and digital payments securely during transactions.
Assisted customers with inquiries and provided product information when needed.
Managed returns and exchanges while adhering to company policies and procedures.
Resolved customer complaints in an efficient manner while maintaining excellent customer service standards.
Operated electronic scanners to enter product information into computer system.
Personnel Manager
Walmart
Homestead
01.2014 - 06.2023
Implemented recruitment strategies to attract diverse talent for various positions.
Developed and implemented human resources policies and procedures.
Ensured compliance with all federal, state, and local employment laws.
Facilitated workshops on workplace diversity and inclusion initiatives for employees.
Created and maintained accurate records of employee performance reviews, attendance, disciplinary actions, benefits information.
Performed periodic audits of personnel files to ensure accuracy of data stored therein.
Monitored workers' compensation claims to reduce liability exposure of the company.