LOURDES SAMPAYAN
Federal Way,WA
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Experienced with managing housekeeping operations, staff supervision, and maintaining cleanliness s
Overview
33
33
years of professional experience
Work History
Owner/Provider
Lourdes Loving Care AFH LLC
Federal Way, WA
06.2018 - Current
- Developed and implemented care plans tailored to individual resident needs.
- Managed daily operations to ensure compliance with state regulations and quality standards.
- Trained staff on best practices for resident care and safety protocols.
- Oversaw budget management to optimize resource allocation and reduce costs.
- Conducted regular staff evaluations to improve performance and morale.
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
Production /Team Lead
Con Agra Brand
Kent, WA
09.1999 - 03.2018
- Oversaw daily production operations, ensuring adherence to safety and quality standards.
- Trained and mentored team members on equipment usage and production processes.
- Implemented process improvements that enhanced workflow efficiency and reduced downtime.
- Coordinated with cross-functional teams to align production goals with business objectives.
- Developed training programs for new hires, fostering a culture of continuous improvement.
- Led troubleshooting efforts for equipment malfunctions, minimizing operational disruptions.
- Planned, scheduled, and delegated daily work to team of employees.
- Used problem-solving and issue-resolution skills to promptly and successfully address production problems.
- Maintained organized work area by cleaning and removing hazards.
Housekeeper
Kline Galland Home
Seattle, WA
03.1993 - 09.1999
- Ensured cleanliness and sanitation of resident living areas, promoting a safe environment.
- Conducted thorough inspections to maintain high cleaning standards and address any issues promptly.
- Trained new staff on effective cleaning techniques and safety protocols to enhance team performance.
- Implemented efficient cleaning schedules to optimize workflow and reduce downtime in daily operations.
- Streamlined inventory management for cleaning supplies, ensuring availability while minimizing waste.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
Education
High School Diploma - Radio Communication Operator
University Of Baguio
Baguio, Philippines10-1988
Skills
- Customer relations
- Small business operations
- Relationship building
- Verbal and written communication
- Operations management
- Business management
- Staff management
- Staff hiring
- Business administration
- Negotiation
- Budget development
- Budget administration
Timeline
Owner/Provider
Lourdes Loving Care AFH LLC
06.2018 - Current
Production /Team Lead
Con Agra Brand
09.1999 - 03.2018
Housekeeper
Kline Galland Home
03.1993 - 09.1999
High School Diploma - Radio Communication Operator
University Of Baguio