Lourdes Turell
The Bronx,NY
Summary
Proven leader in enhancing team performance and collaboration at Highbridge Advisory Council Family Services, Inc. Expert in program administration and building positive relationships, significantly boosting team morale and retention. Skilled in operations oversight and employee motivation, fostering a culture of continuous improvement and professional growth.
Overview
26
26
years of professional experience
Work History
FCC Network Director
Highbridge Advisory Council Family Services, Inc.
09.2022 - 08.2024
- Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
- Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
- Established a culture of continuous improvement by fostering open communication channels and empowering employees to voice their ideas.
- Cultivated a positive work environment that fostered employee engagement, increased retention rates, and boosted overall team morale.
- Supervised all administrative functions of the FCC Network.
- Ensured compliance with all Office of Children and Family Services (OCFS)/DOHMH regulations in affiliated regulations in affiliated family child care provider homes.
- Supervised the work of all FCCN Monitoring Health&Safety , Family, Workers, and administrative staff.
Lead Teacher
Highbridge Advisory Council Family Services, Inc.
10.1998 - 09.2022
- Planned and implemented different daily activities to enhance overall development and growth of every student.
- Communicated frequently with parents about student growth and progress, recommending at-home reinforcement to support struggling students.
- Maintained patience and level-headedness in diverse situations to support student development and personal growth.
- Conferred with parents about student progress to boost family involvement and enhance student support.
- Organized rooms in line with current educational thinking to maximize educational opportunities for students.
- Established positive relationships with parents through regular communication regarding student progress, collaborating on strategies for academic success at home and school.
- Developed and implemented differentiated instruction strategies to accommodate diverse learning styles, resulting in increased student engagement and success.
Education
Bachelor of Arts - Early Childhood Education
American College of Education
Indianapolis, IN12.2021
Bachelor of Science - Psychology/Minor in Education
Mercy College
Dobbs Ferry, NY02.2003
Skills
- Program Administration
- Operations Oversight
- Management Team Building
- Employee Motivation
- Performance Improvement
- Relationship Building
- Team Leadership
- Teamwork and Collaboration
- Issues Resolution
- Staff Management
- Positive Role Model and Mentor
Timeline
FCC Network Director
Highbridge Advisory Council Family Services, Inc.
09.2022 - 08.2024
Lead Teacher
Highbridge Advisory Council Family Services, Inc.
10.1998 - 09.2022
Bachelor of Arts - Early Childhood Education
American College of Education
Bachelor of Science - Psychology/Minor in Education
Mercy College
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