Lourdes Wammack
Walls,MS
Summary
Dynamic healthcare professional with extensive experience at SonoBello, specializing in patient-centered care and efficient specimen processing. Excelled in sterile techniques and preoperative assessments, enhancing patient satisfaction and safety. Fluent in English and Spanish, adept at fostering clear communication across diverse teams. Proven track record in improving operational efficiency by implementing rigorous quality control measures.
Overview
1
1
Certification
Work History
OR Circulator
SonoBello
Memphis, TN
10.2024 - Current
- Advocated for patient needs and preferences throughout the surgical process to ensure patient-centered care.
- Provided preoperative teaching to patients and their families regarding anesthesia, surgery, and post-operative care.
- Documented all operative procedures and patient interactions in electronic medical records with attention to detail.
- Provided intraoperative care, including tissue retraction, suturing, and application of dressings.
- Administered medications and intravenous fluids as prescribed by the attending surgeon or anesthesiologist.
Specimen Processing Specialist
Aerotek Scientific
01.2018
- Receive specimens from accessioning, prepare for aliquot and further testing
- Performs all paperwork, technical and non-technical procedures required to process and submit specimens
- Aliquot specimen samples for extract
- Operates data entry terminals and automated data systems, follows standard sequences/coding when entering data and corrects, edits, and/or verifies data entered into automated systems
- Prepare all specimens for storage.
Customer Service Supervisor
Whole Foods Market, Inc.
01.2015
- Oversees team operations for the Customer Service department
- Responsible for customer satisfaction store-wide, as well as resolving customer issues and concerns
- Cash reconciliation and handling, coordinating with bank deposit couriers
- Reviewed Team Members’ job performance and place them on Performance Improvement Plans as needed
- Audit Team Members’ time & attendance records, providing absence/tardiness records to Team Leader for their review.
Pharmacy Technician
Kindred Hospital
01.2010
- Responsible in fulfillment and distribution of patient medications hospital-wide
- Preparing and mixing intravenous solutions for patients as prescribed by their physician
- Collected medication orders from medical personnel and provided to hospital pharmacists.
Education
Practical Nursing Program -
McFatter Technical College
Phlebotomy Training Program -
Guilford Technical Community College
Skills
- PGS, Microsoft Office (Excel, Word, PowerPoint),
- English (fluent), Spanish (fluent)
- Specimen Preparation
- Hazardous Material Handling
- Patient care
- Sterile technique
- Preoperative assessment
Certification
- Licensed Practical Nurse
- NHA Certified Phlebotomy Technician
- BLS (CPR) | AHA Healthcare Provider BLS
Timeline
OR Circulator
SonoBello
10.2024 - Current
Specimen Processing Specialist
Aerotek Scientific
01.2018
Customer Service Supervisor
Whole Foods Market, Inc.
01.2015
Pharmacy Technician
Kindred Hospital
01.2010
Practical Nursing Program -
McFatter Technical College
Phlebotomy Training Program -
Guilford Technical Community College
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