Lourdes J Rejouit
Macon,GA
Summary
Proven Security Officer with a track record of enhancing safety and customer satisfaction at Securitas Security Services USA. Skilled in incident reporting and fostering strong team relationships, demonstrated by efficiently resolving emergencies and improving workflow. Expert in utilizing security guard license skills and GPS technology to ensure secure, timely operations.
Overview
5
5
years of professional experience
Work History
Security Officer
Securitas Security Services USA
05.2020 - 09.2023
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Checked and verified photo identification prior to granting facility access.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Screened individuals and prevented passage of prohibited articles into restricted areas.
- Reported suspicious activities and persons to law enforcement.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
- Completed full building and grounds patrols to spot and investigate concerns.
- Responded quickly to emergency situations to assess and deflect issues.
Assembly Line Worker
Signature Systems Group
12.2019 - 12.2020
- Met daily production quotas by working effectively within a fast-paced assembly line environment.
- Collaborated with team members to maximize productivity and ensure seamless workflow on the assembly line.
- Stocked and replenished parts used on assembly line to maintain consistent supply and inventory.
- Contributed to a positive work atmosphere, fostering strong relationships with colleagues while maintaining professionalism and focus on tasks at hand.
- Followed protocols to enhance protection and maintain safe work environment.
- Demonstrated adaptability in learning new assembly processes quickly as required for evolving project specifications.
- Boxed, labeled, and transported items to support assembly operations.
- Completed durable assemblies and subassemblies with hand and power tools.
- Troubleshot assembly line to repair malfunctions and avoid disruptions.
Delivery Driver
Nocky Furniture
10.2018 - 07.2020
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated light trucks to deliver loads as far as 30 miles from home location.
Education
Customer Service - Nursing
Orlando Technical School
Orlando, FL01-2015
Skills
- Report writing
- Incident reporting
- Security guard license
- General security
- Superior customer service
- Relationship building and management
- FLUENT IN ENGLISH/FRENCH
- Visitor tracking
- Threat assessment
- Theft prevention training
- Crime prevention methods
Timeline
Security Officer
Securitas Security Services USA
05.2020 - 09.2023
Assembly Line Worker
Signature Systems Group
12.2019 - 12.2020
Delivery Driver
Nocky Furniture
10.2018 - 07.2020
Customer Service - Nursing
Orlando Technical School
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