Lourdes K. Ortiz
Dolton,IL
Summary
Proven Quality Control Technician with extensive experience at Land O' Frost, adept in equipment calibration and fostering team collaboration. Demonstrated success in enhancing product reliability through rigorous inspections and GMP knowledge. Achieved significant quality improvements, directly contributing to a safer, more efficient production environment. Detail-oriented Quality Control Technician adept at reviewing materials and finished items for compliance with specifications and standards. Skilled in reporting and problem-solving with a history of making a positive impact on operations.
Overview
17
17
years of professional experience
Work History
Quality Control Technician
Land O' Frost
01.2022 - 08.2024
- Inspected raw materials and finished products to verify quality and disposed items that did not meet safety requirements.
- Evaluated samples against standards by completing measurements, visual inspections, and other established tests.
- Maintained accurate records of all quality control activities, ensuring easy retrieval for audits or management inquiries.
- Proposed corrective actions to address recurring quality issues.
- Collect finished product and environmental samples.
- Promoted safety through work procedures, orderly work environments, and employee safety programs.
- Communicated with Production lead to verify that all quality requirements are being met including but not limited too raw material, processing methods,and finished product specifications.
- Performed pre-op daily including operational inspections during shift''
- Collaborated with production staff to improve processes, reduce defects and optimize quality.
Quality Control Technician
Dabecca Natural Foods
11.2019 - 01.2022
- Verified Pre-op according to established procedures and non conformities'
- Inspected raw materials and finished products to verify quality and disposed items that did not meet safety requirements.
- Maintain quality service and performance by enforcing GMPs
- Proposed corrective actions to address recurring quality issues.
- Trained new team members on proper quality control techniques and documentation according to established procedures'
- Helped uncover and fix production problems in order to reduce overall defect rates.
- Improved communication between departments by acting as a liaison between production and engineering teams on quality matters.
- Implemented process improvements for increased efficiency and reduced waste in quality control procedures.
- Conducted thorough root cause analysis for recurring issues, leading to targeted corrective actions and continuous improvement.
- Maintained meticulous records of quality control efforts, providing reliable audit trail for compliance purposes.
- Reported problems and concerns to management.
- Reviewed production processes and identified potential quality issues.
- Performed tests and inspections to conform to established standards.
Quality Control Inspector
Makowski's Real Sausage
09.2015 - 11.2019
- Communicated with production team members about quality issues.
- Inspected quality of products, taking note of functionality, appearance and other specifications.
- Reported repeated issues to supervisors and other departments, collaborating to identify issue roots and rectify problems.
- Performed Pre-op inspections.
- Learned to set up packaging machines for productions when production was understaffed.
- Responsible for setting up daily schedules and executing production orders.
- Delegated staff assignments to provide a more efficient work flow.
- Verified equipment calibrations.
- Followed Hold Protocols for any non conforming finished good.
- Performed Correctives actions for any food safety or sanitation issues.
- Mentored new employees, providing them with the necessary knowledge and guidance to become effective members of the production team.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Led a team of production workers to consistently meet deadlines and exceed performance goals.
- Improved employee morale by fostering a positive work environment through clear communication and supportive leadership.
- Evaluated employees' strengths and assigned tasks based upon experience and training.
- Conducted root-cause analysis on any identified issues during quality inspections, taking corrective action promptly.
- Ensured adherence to safety protocols, maintaining an accident-free workplace throughout tenure as Production Team Leader.
- Repaired equipment to keep jobs moving smoothly, informing maintenance department of major machinery failures.
Quality Control Technician
Aspen Foods
01.2009 - 04.2015
- Maintained quality documentation and records for conformance with relevant standards.
- Collaborated with production teams to address and resolve quality concerns, improving overall product reliability.
- Inspected raw materials and finished products to verify quality and disposed items that did not meet safety requirements.
- Evaluated samples against standards by completing measurements, visual inspections, and other established tests.
- Performed thorough inspections of incoming materials and outgoing products.
- Enhanced product quality by conducting comprehensive inspections and identifying defects in a timely manner.
- Verified Mid Day Operations Production shift change according to established procedures and document non conformities.
- Maintained accurate records of all quality control activities, ensuring easy retrieval for audits or management inquiries.
- Visually inspect and verify entire premises regarding SSOP,s and GMP,s.
- Monitor product and line changeovers during production and sign off on supervisors records of Verifications .
- Performed daily inventory of all filling product at end of shift in comparison to Canopy.
- Documents SSOP,s non conformities and corrective actions
- Verified metal detector and sign off on Supervisors records of Verification.
- Daily Sensory Evaluations as needed during the week.
- Document cooler, freezers and production areas temperatures daily.
- Contributed in training new hires when deemed necessary.
- Calibrate Thermometers, Scales and Metal Detectors.
- Performed viscosity testing.
- Validate Code dating
Quality Assurance Technician
Fresh Express
01.2008 - 01.2009
- Conducted root cause analyses for identified defects, implementing preventive measures to minimize recurrence rates.
- Performed thorough inspections of incoming materials and outgoing products.
- Contributed to continuous improvement initiatives by actively participating in regular team meetings and sharing insights about potential areas of improvement.
- Inspected finished products for overall quality and adherence to Salad specifications.
- Maintained accurate documentation of all quality-related activities, facilitating easy access to records when needed.
- Collaborated with cross-functional teams to develop comprehensive quality control strategies, ensuring optimal product performance.
- Helped uncover and fix production problems in order to reduce overall defect rates.
- Improved product quality by conducting thorough inspections and identifying defects in the manufacturing process.
- Routinely tested products to align temperature, specifications, and ingredient levels with best practices and quality standards.
- Performed Leak test on Finished Products.
- Validated Code Dates on all materials.
Education
High School Diploma -
NALB High School
1604 W. 63rd St. Chicago Il. 6063611.2022
Skills
- Product Inspection
- Visual Inspection
- Equipment Calibration
- Inspections and reviews
- GMP Knowledge
- Specifications understanding
- Production troubleshooting
- Microbiological testing
- Calibration standards
- Chemical Handling
- Technical knowledge
- Environmental Monitoring
- Compliance Verification
Interior Decorating, Furniture Restoration
Refurbishing furniture and redecorating allows me to express my style, interest, and values. While allowing me to tap into my creative instincts.
Remodeling furniture is a skill unto itself. Im an amateur when it comes to refinishing, but I've done a fair bit over the years and i really enjoy it.
Timeline
Quality Control Technician
Land O' Frost
01.2022 - 08.2024
Quality Control Technician
Dabecca Natural Foods
11.2019 - 01.2022
Quality Control Inspector
Makowski's Real Sausage
09.2015 - 11.2019
Quality Control Technician
Aspen Foods
01.2009 - 04.2015
Quality Assurance Technician
Fresh Express
01.2008 - 01.2009
High School Diploma -
NALB High School
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