Loushendy Ulyssse
Port Saint Lucie,FL
Summary
A resourceful and dedicated student with excellent analytical skills. Strong organizational abilities with proven conquests in managing multiple educational projects and voluntary events. Newly Certified Phlebotomist with extensive training and hands-on experience in venipuncture, capillary puncture and special collection techniques. Outgoing student pursuing flexible part-time employment with weekend and evening shift options.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Student Volunteer
Cleveland Clinic
Port Saint Lucie, FL
04.2024 - Current
- Organized patient rooms, restocked supplies, and tidied up common areas.
- Greeted visitors in a friendly manner, offering directions or other assistance as needed.
- Performed general cleaning duties, keeping work areas clean and organized.
Customer service rep.
Great Smile Dental
Port Saint Lucie, FL
07.2023 - 09.2023
- Key responsibilities: Answered incoming calls, booked appointments, followed up with patients, analyzed customer feedback and identified areas for improvement, utilized active listening skills to identify customer needs and offered appropriate solutions.
Assistant
Esteem Braces and Aligners
Miami, FL
05.2022 - 03.2023
- Key responsibilities: Greeted visitors, checked them in and out, answered questions and inquiries, recorded dental histories and noted patient concerns, followed directions given by orthodontist and functioned as a support, booked appointments and follow-ups.
Education
Associate of Science - Biology
Indian River State College
Fort Pierce, FLHigh School Diploma -
Dr. Michael M. Krop SHS
Miami, FLSkills
- Critical thinking
- Leadership
- Good time management
- Accurate and detailed
- Fast learner
- Multitask
Certification
- Certified Phlebotomist Technician
- CPR certified
Languages
English
Native/ Bilingual
Haitian Creole
Native/ Bilingual
Extracurricular Activities
STEM pioneer club Vice President
References
References available upon request.
Timeline
Student Volunteer
Cleveland Clinic
04.2024 - Current
Customer service rep.
Great Smile Dental
07.2023 - 09.2023
Assistant
Esteem Braces and Aligners
05.2022 - 03.2023
Associate of Science - Biology
Indian River State College
High School Diploma -
Dr. Michael M. Krop SHS