LOUSIANA BUBA
Irving,TX
Summary
An analytical and results-driven SOC Analyst with over 4+ years of IT Support experience complemented by a Cyber and Network Defense certification and other CompTIA certifications. Possesses hands-on expertise in security monitoring, vulnerability assessment, and incident response. Adept at detecting, analyzing, and mitigating cybersecurity threats using advanced SIEM tools and other defensive strategies. Strong understanding of firewalls, proxies, IDS/IPS systems, and malware analysis. Fluent in English and French, with exceptional communication skills, a keen attention to detail, and a commitment to securing organizational assets and ensuring compliance with industry standards.
Overview
4
4
years of professional experience
4
4
Certification
Work History
SOC Analyst
SBC Tech
01.2024 - Current
- This project involved designing and implementing a SOC (Security Operations Center) monitoring solution using Splunk for a simulated enterprise environment
- The objective was to monitor, detect, and respond to security incidents in real time while ensuring the system met compliance requirements
- The project included configuring log sources, creating dashboards, writing correlation rules, and conducting incident investigations
- Configured Splunk as the primary SIEM tool, integrating multiple log sources, including firewalls, endpoints, and application servers
- Developed custom dashboards and alerts to identify suspicious activities such as unauthorized access, brute force attacks, and privilege escalation attempts
- Performed incident triage by analyzing logs, isolating impacted systems, and mitigating identified threats
- Documented all incidents, detailing steps taken during detection, investigation, and remediation to improve future response strategies
- Conducted regular threat-hunting exercises, leveraging Splunk queries to identify previously undetected security events
SOC Analyst
Zuoix
03.2022 - 06.2024
- Monitored server logs and network traffic using SIEM tools (Splunk, QRadar) to detect suspicious activities and escalate security incidents for timely resolution
- Configured and managed security tools, including firewalls, intrusion detection/prevention systems (IDS/IPS), and endpoint protection, to bolster organizational defenses
- Conducted vulnerability assessments and collaborated with the remediation team to apply critical patches and eliminate risks
- Responded to security incidents by analyzing logs, isolating affected systems, and mitigating threats to minimize business impact
- Prepared incident reports, detailing findings, root causes, and mitigation measures, for continuous improvement and compliance audits
- Participated in threat-hunting exercises, leveraging threat intelligence feeds and behavioral analytics to proactively identify advanced persistent threats (APTs)
- Ensured alignment with security frameworks and compliance requirements, such as NIST, ISO27001, and GDPR
- Key Achievements:
- Reduced the mean time to detect (MTTD) and respond (MTTR) to incidents by40% through improved monitoring and escalation procedures
- Successfully identified and mitigated multiple phishing campaigns, resulting in enhanced email security and employee awareness
- Designed custom SIEM dashboards to visualize threat patterns, enabling faster and more effective decision-making during security events
IT Help Desk
Team Logic IT
01.2019 - 02.2021
- Provided technical support for hardware, software, networks, peripherals, and web applications
- Minimized downtime and optimized system performance through timely execution of system-wide software installations and upgrades
- Adhered to predefined quality standards/procedures to evaluate, solve, and escalate product quality/performance-related issues
- Facilitated training sessions for users and junior support staff on properly using hardware and software applications
- Set up equipment and customized system, software, and hardware settings to meet specific user needs
- Tracked reported IT issues to discover trends and plan remedial action
- Organized cables to prevent tangling and minimize confusion for other technicians
- Replaced broken/outdated hardware with new parts and identified and addressed potential computer issues for uninterrupted operations
- Patched software programs to close security loopholes and update systems with the latest functionality
- Key Achievements: Implemented self-help resources, including operating tips, FAQs, and technical solutions to common problems, resulting in a reduction of support calls and enhanced user experience
IT Technical Support Specialist
MTN SERVICE CENTER BUEA
03.2016 - 01.2019
- Installed, configured, supported, and upgraded network-related hardware and software and performed minor repairs on hardware, software, and peripheral equipment by user manuals
- Escalated advanced customer and IT-related issues to management for swift resolution
- Applied programming expertise to troubleshoot technical problems and guide staff on new equipment and systems, including live demonstrations and responsive Q&A sessions
- Enhanced the accuracy of internal tech support efficiency metrics by identifying software/hardware functionality and performance issues and presenting improvements to upper management
- Key Achievements: Consistently completed a high volume of technical support tickets each week and improved first-call resolution rate to enhance user satisfaction
Education
IT Support Specialist
ACI Learning Academy
Dallas, TXUndergraduate - Cyber and Network Defense
University of Phoenix
Phoenix, AZ01.2024
Bachelor of Science - Computer Science
University of Buea
Molyko, SouthWest12.2017
Skills
- Security Monitoring
- Threat Identification & Response
- Incident Management
- Vulnerability Assessment
- Network Security Management
- Penetration Testing Proficiency
- Disaster Recovery & Business Continuity
- Log Analysis & Correlation
- Identity & Access Management
- Documentation & Reporting
- SIEM Platforms: Splunk, QRadar, Azure Sentinel, LogRhythm
- Operating Systems: Linux, Windows, iOS, Android
- Networking Tools: Wireshark, TCPDump, SolarWinds
- Security Tools: Nessus, Metasploit, Burp Suite, OpenVAS
- Firewalls & IDS/IPS: Palo Alto, Check Point, Snort, Cisco ASA
- Cloud Security: AWS Security Services, Azure Defender
- Other Tools: Active Directory, VPNs, VOIP, Cisco Routers & Switches
- Vulnerability assessment
- SIEM management
- TCP and IP protocols
- Intrusion detection
- Wireshark usage
- Nmap scanning
- Packet analysis
- Encryption techniques
- Wireshark software
- Ethical hacking
- Cryptography
Certification
- Cyber and Network Defense Certification
- CompTIA Security+
- CompTIA Linux+
- CompTIA A+
- Certified Ethical Hacker (CEH) (In Progress)
Timeline
SOC Analyst
SBC Tech
01.2024 - Current
SOC Analyst
Zuoix
03.2022 - 06.2024
IT Help Desk
Team Logic IT
01.2019 - 02.2021
IT Technical Support Specialist
MTN SERVICE CENTER BUEA
03.2016 - 01.2019
IT Support Specialist
ACI Learning Academy
Undergraduate - Cyber and Network Defense
University of Phoenix
- Cyber and Network Defense Certification
- CompTIA Security+
- CompTIA Linux+
- CompTIA A+
- Certified Ethical Hacker (CEH) (In Progress)
Bachelor of Science - Computer Science
University of Buea
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