Lovasia Barbra Shanice Patterson
Fort Lauderdale,FL
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals. Reliable and compassionate offering expertise in planning activities, maintaining safety and improving behavior
Overview
10
10
years of professional experience
Work History
Medicare Insurance Agent
GOTHAM HEALTHCARE PARTNERS
01.2022 - Current
- Enhanced client satisfaction by providing knowledgeable guidance on Medicare plan options and enrollment procedures.
- Streamlined the application process for clients, ensuring accurate and timely submission of required documentation.
- Built lasting relationships with clients through attentive listening and personalized service, resulting in a high rate of return business.
- Consistently met or exceeded sales targets by effectively communicating the benefits of various Medicare insurance plans.
- Negotiated favorable rates with carriers on behalf of clients, ensuring affordable access to comprehensive coverage solutions.
- Maintained thorough records of all interactions with clients, facilitating seamless follow-up communications as needed.
- Communicated with people from various cultures and backgrounds on application process.
- Used computer-aided guidance packages such as skills assessment tools, career planners, psychometric tests and personal inventories to assist clients in determining strengths and weaknesses.
Home Health Aide
Amazing Homecare Agency / Intergen Home Care
01.2017 - 04.2021
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
- Traveled to clients' homes to complete healthcare services and promote continuity of care.
- Provided mobility assistance such as walking and regular exercising.
- Assisted disabled clients to support independence and well-being.
- Completed entries in log books, journals, and care plans to accurately document and report patient progress.
- Followed nutritional plans to prepare optimal meals.
- Reported unusual or urgent circumstances in patients' condition or environment immediately to nurse supervisor.
- Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness.
- Monitored client health by performing routine pulse, temperature and blood pressure checks.
- Developed rapport to create safe and trusting environment for care.
- Administered medication as directed by physician.
- Offered patients and families emotional support and instruction in preparing healthy meals, independent living, and adaptation to disability or illness.
- Provided transportation and appointments management.
- Developed individual care plans for clients based on specific needs.
- Improved patient well-being by providing compassionate and attentive personal care.
- Assisted clients with daily living activities, enhancing their independence and quality of life.
- Maintained a clean and safe home environment for patients, reducing falls and accidents.
- Administered medications as prescribed, ensuring proper dosage and timely administration for optimal health outcomes.
- Collaborated with healthcare professionals to develop individualized care plans, addressing specific needs and goals of each patient.
- Provided emotional support to patients and families during difficult times, promoting a positive atmosphere conducive to healing.
- Transported patients to medical appointments and social outings, fostering community engagement and overall wellbeing.
- Monitored vital signs regularly, promptly reporting any abnormalities or concerns to supervising nurse or physician.
- Completed thorough documentation of patient care activities, maintaining accurate records for effective communication amongst the healthcare team.
- Implemented therapeutic interventions as directed by healthcare providers, improving patient comfort and mobility.
- Assisted with meal planning and preparation according to dietary restrictions, meeting nutritional needs while adhering to personal preferences.
- Prevented pressure ulcers through frequent repositioning and regular skin assessments, maintaining patient comfort while reducing complications.
- Managed complex wound care under the supervision of a registered nurse, facilitating timely healing processes.
- Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
- Educated family members on proper caregiving techniques in order to provide seamless continuity of care between shifts or visits.
- Utilized effective communication skills when interacting with diverse populations including non-English speakers or individuals with cognitive impairments.
- Safely transferred patients using appropriate equipment such as Hoyer lifts or gait belts minimizing injury risks.
- Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.
- Promptly responded to emergency situations such as falls or medical crises providing immediate care and contacting appropriate personnel when necessary.
- Adapted to ever-changing patient needs, consistently adjusting care plans and strategies in order to provide the highest quality of personalized assistance.
Daycare Assistant
SENIOR LOVING CARE LLC
05.2014 - 02.2016
- Enhanced patient well-being by providing compassionate and attentive care tailored to individual needs.
- Reduced caregiver stress for families by offering reliable support and assistance with daily activities.
- Assisted with personal hygiene tasks, maintaining dignity and respect while promoting self-care abilities when possible.
- Oversaw daily living tasks such as meal preparation, laundry, and housekeeping to maintain a clean and welcoming environment for patients.
- Promoted mental health through engaging recreational activities that stimulated cognitive function while providing enjoyable experiences for patients.
- Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
Education
THOMAS JEFFERSON HIGH SCHOOL
BROOKLYN NYSkills
- Adaptability and Flexibility
- Customer Service
- Analytical Thinking
- Problem Solving
- Active Listening
- Teamwork and Collaboration
- Knowledgeable in software
Timeline
Medicare Insurance Agent
GOTHAM HEALTHCARE PARTNERS
01.2022 - Current
Home Health Aide
Amazing Homecare Agency / Intergen Home Care
01.2017 - 04.2021
Daycare Assistant
SENIOR LOVING CARE LLC
05.2014 - 02.2016
THOMAS JEFFERSON HIGH SCHOOL
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