Lovesha Graham
Washington,DC
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Skills
- Microsoft Office Suite (Word, Excel, PowerPoint, Publisher, Outlook), Google Workspace
- Canva, CapCut, Printful, and Vimeo
- Quickbooks Online, Billcom, Expensify
- Hubspot, Asana, and ClickUp
- Legal Research Tools (Lexis Nexis, Westlaw)
- Exceptional communication and interpersonal skills
- Strong analytical and problems
- Operational Excellence
- Logistics Management
- Business Management
- Employee Relations
- Operational Efficiency
- Workforce Planning
- Strategic planning and execution
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Overview
23
23
years of professional experience
Work History
Senior Director of Operations
Blue Drop, LLC
04.2023 - Current
- Spearhead consistent revenue growth, including 511.88% in FY2020 and 1502% in FY2022, driving financial turnaround and positioning the organization for sustained profitability.
- Lead the development and execution of strategic goals, collaborating with leadership to advance corporate strategy and optimize operations for renewable energy and intellectual property ventures.
- Manage organizational cash flow, program budgets, and policy implementation to ensure operational efficiency and procedural control.
- Direct senior staff and oversee human resources functions, fostering a positive and inclusive work culture.
- Implement process improvements and cost-saving initiatives to maximize profitability and operational effectiveness.
- Analyze business operations and introduce strategies to enhance cohesiveness and productivity across departments.
- Establish quality assurance standards to achieve and maintain operational excellence.
- Improved overall productivity by identifying areas for improvement and implementing necessary changes.
Director of Events
Blue Drop
02.2023 - 05.2023
- Engineered comprehensive event strategies, managing budgets, logistics, and cross-functional team collaborations to align with company goals
- Innovated engaging programs and marketing initiatives, expanding event reach and strengthening brand visibility
- Conducted detailed post-event evaluations to inform continuous improvement in event execution and audience engagement.
- Surveyed and analyzed event and strategy success and orchestrated improvements that increased attendee satisfaction and revenue numbers 125%.
Manager of Events
Blue Drop
04.2022 - 02.2023
- Maintained a dynamic client database to track over 150 sales prospects, managing customer relations to maximize satisfaction and retention.
- Orchestrated event logistics for 70+ high-profile events annually, ensuring high execution standards and providing post-event analyses that improved future event quality by 15%.
- Managed the administrative logistics of planning, booking, and promoting events, handling over 20 events per month, while optimizing workflow to increase efficiency by 20%.
- Oversaw the preparation and management of event budgets totaling $500,000+, consistently delivering events at or below projected costs, resulting in a 10% reduction in event expenses.
- Generated innovative ideas that expanded event offerings, contributing to a 25% increase in event bookings year-over-year.
- Nurtured relationships with over 30 vendors and venues, securing the best pricing and services, which resulted in a 20% reduction in supplier costs.
Executive Assistant II
DC Water
11.2010 - 04.2022
- Enhanced administrative functions and improved budget tracking, supporting high-level management in strategic decision-making, leading to a 10% reduction in departmental expenses.
- Supported a department of C-level executives and senior managers, implementing procedures that aligned with departmental goals, improving operational efficiency by 20%.
- Handled confidential and sensitive information for C-suite executives with discretion and tact, ensuring data integrity and compliance with organizational standards.
- Managed executive calendars, scheduling 100+ meetings and appointments monthly, and coordinated domestic and international travel arrangements, optimizing time and reducing scheduling conflicts by 15%.
- Processed travel expenses and reimbursements for 10+ senior management members, ensuring accurate and timely submissions, reducing processing time by 30%.
- Used advanced software to prepare 50+ reports, documents, and presentations per month, improving document accuracy and presentation quality.
- Updated spreadsheets and databases to track, analyze, and report on performance and sales data, leading to more efficient data retrieval and analysis by 25%.
- Facilitated training and onboarding for 20+ new office staff, enhancing productivity and reducing onboarding time by 15%.
Education
Bachelor of Science - Business Administration
Trinity Washington University
Washington, DC12.2024
Associate of Applied Science - Legal Studies
Prince George’s Community College
Upper Marlboro, MD06.2018
Certificate – Legal Studies - Paralegal Certificate
Prince Georges Community College
Upper Marlboro, MD06.2017
High School Diploma -
Laurel High School
Laurel, MD06.2000
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