Love Louis-Jean
Miami,FL
Summary
Enthusiastic retail professional with a passion for fashion and luxury brands, supported by extensive customer service experience and an LVMH certification in luxury goods retail. Adept at fostering positive client relationships and driving sales in high-end retail environments. Seeking to leverage skills and passion for Dior to contribute to the brand's ongoing success.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Marketing Consultant
Aspen Square
12.2022 - Current
- Boosted sales revenue through the implementation of innovative promotional strategies and events.
- Collaborated with sales team to increase brand awareness and enhance business development by building and maintaining relationships with 6 key accounts.
- Increased brand awareness by developing and executing targeted marketing campaigns.
- Enhanced customer engagement with effective social media management and content creation.
- Optimized website performance, resulting in improved search engine rankings and increased web traffic.
- Planned and executed events and marketing programs to increase qualified leads.
Social Media Marketing Manager
Heartfelt Counseling Center
08.2022 - 01.2023
- Managed multiple social media platforms for increased engagement and audience growth.
- Created engaging multimedia content including graphics, videos, and blog posts to enhance user experience.
- Increased website traffic through effective content creation and search engine optimization strategies.
- Maintained a consistent brand voice across all channels, fostering trust among followers and customers.
Communications Consultant
Ideal Image Med Spa
01.2021 - 01.2023
- Worked with marketing teams to design campaigns and communications.
- Increased client retention through consistent communication and timely updates on project progress, ensuring satisfaction with deliverables and adherence to expectations.
- Enhanced organizational resilience by conducting thorough risk assessments and prioritizing resources accordingly.
Guest Advocate
Target
01.2020 - 01.2022
- Handled returns and exchanges professionally, maintaining positive relationships with guests while adhering to company policies.
- Increased guest satisfaction by engaging in friendly conversations and offering personalized recommendations.
- Assisted coworkers when needed in various departments in order to maintain smooth functioning of the store.
- Optimized store operations by assisting with opening or closing procedures as needed.
Education
Bachelor of Science - Digital Communications And Multimedia
University of Central Florida
Orlando, FL08-2023
Skills
- Project management
- Brand messaging
- Social media management
- Conversion rate optimization
- Sales strategies
- SEO strategies
- Teamwork
- Customer service
- Problem-solving
- Teamwork and collaboration
- Customer assistance
- Cash handling
- Store opening and closing
- Flexible schedule
- Fashion styling
- Fashion trend forecasting
- E-commerce management
- Fashion blogging
- Researching trends
Affiliations
- American Marketing Association
- Inside LVMH
Certification
- Inside LVMH Luxury Goods Retail Certification
- HubSpot
- HootSuite
- CANVAPro
- Google Analytics
- Office365
Languages
French
Limited Working
Timeline
Marketing Consultant
Aspen Square
12.2022 - Current
Social Media Marketing Manager
Heartfelt Counseling Center
08.2022 - 01.2023
Communications Consultant
Ideal Image Med Spa
01.2021 - 01.2023
Guest Advocate
Target
01.2020 - 01.2022
Bachelor of Science - Digital Communications And Multimedia
University of Central Florida
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