Love Rodriguez
Kissimmee,FL
Summary
Talented tax preparation professional with expertise in completing returns accurately and efficiently. Seasoned Secretary with solid 3-year background in high-volume office settings. Strong regulatory knowledge, multitasking abilities and independent thinking skills devoted to enhancing team performance. Well-organized and hardworking with adaptability and responsiveness for changing demands. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Tax Preparer
MGR Tax Solutions LLC
Kissimmee, FL
02.2024 - 05.2024
- Maintained accurate records of all client transactions and filings.
- Organized paperwork for efficient review by senior staff members.
- Assisted clients in responding to IRS notices of deficiency or audit findings.
- Identified potential deductions to minimize clients' tax liabilities.
- Compiled data from clients to accurately complete tax forms.
- Reviewed prior year's returns for accuracy and completeness before submitting them.
- Advised clients on the best strategies for filing their taxes efficiently and legally.
- Filed electronically through approved software programs.
- Assisted customers with any questions they had about their taxes or filing status.
Secretary
MGR Home Improvement LLC
Kissimmee, FL
02.2021 - 01.2024
- Answered incoming phone calls, responded to inquiries and transferred calls as needed.
- Reviewed billing statements for accuracy prior to submitting them for payment processing.
- Processed invoices for payment; tracked payments received from vendors and clients.
- Responded to customer inquiries via email or telephone in a polite and professional manner.
- Ordered supplies as needed; tracked inventory levels and placed orders with vendors when necessary.
Server
Rosen Shingle Creek
Orlando, FL
05.2008 - 01.2020
- Handled money transactions accurately while following company procedures for handling cash payments.
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Delivered food orders promptly and courteously.
- Took orders from customers accurately and in a timely manner.
- Prepared drinks according to standard recipes.
- Checked food before serving it to customers.
- Provided excellent customer service to ensure satisfaction.
- Assisted in training new servers.
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
Education
High School Diploma -
Jose S. Alegria
Puerto Rico05-2000
Skills
- Tax Law Compliance
- Tax Return Preparation
- Tax advising
- Document Preparation
- Supply Ordering
- Supply Restocking
- Calendar Management
- Appointment Scheduling
- Customer Service
- Organization
- Preparing contracts
- Safe Food Handling
- Guest Engagement
- Food safety understanding
- Sales Techniques
- High-volume dining
- Positive and professional
- Strong Work Ethic
- Exceptional customer service
- Sales expertise
- Professional Appearance
Certification
- Certified Tax Preparation Course, Latino Tax Professionals - 2023
- Certified Notary Public, Florida Notary Association - 2023
Timeline
Tax Preparer
MGR Tax Solutions LLC
02.2024 - 05.2024
Secretary
MGR Home Improvement LLC
02.2021 - 01.2024
Server
Rosen Shingle Creek
05.2008 - 01.2020
High School Diploma -
Jose S. Alegria
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