Work History
Languages
Skills
Education
Overview
Hi, I’m

Love Vang

Robbinsdale,MN
Love Vang

Work History

Tennant

Material Handler
08.2023 - Current

Job overview

  • Enhanced warehouse efficiency by organizing materials and implementing inventory management systems using handheld software scanners and physical logs to efficiently track item movements throughout the distribution network. Track inventory levels and generate reports for management, supporting strategic decision-making.
  • Assisted in training new employees on proper material handling procedures, ensuring consistent high-quality performance, safe practices and warehouse procedures.
  • Alerted supervisors and coworkers of hazards and other issues for quick resolutions. Conducted routine maintenance checks on material handling equipment to ensure optimal functioning throughout daily operations.
  • Making several work trips traveling to different states, to assist the company's plants by supporting material handling operations, enhancing productivity.
  • Participated in enhanced team morale and productivity by participating in and contributing to team meetings and improvement initiatives aimed at enhancing overall warehouse performance.
  • Supported production goals, ensuring that all necessary materials were available when needed on the manufacturing floor. Managing inventory levels with precision, performing regular audits and adjusting as necessary.
  • Collaborated with team members to ensure timely completion of tasks and high-quality work standards, as well as optimizing workflow, improving overall warehouse efficiency.
  • Expedited order fulfillment by accurately picking, packing, and shipping products to customers.
  • Operated various types of equipment, such as forklifts and pallet jacks, to safely transport materials throughout the facility.

Tradition Independent And Assisted Living

Concierge
12.2020 - Current

Job overview

  • Greeted guests warmly, answered and managed calls, took reservations, responded to inquiries promptly and professionally, offered friendly and efficient service, handled challenging situations with ease, developed and maintained courteous and effective working relationships, resolved customer issues quickly, notified supervisor of escalated problems, boosted customer satisfaction by promptly addressing inquiries and resolving issues professionally.
  • Provided administrative support by maintaining files, processing reservations, managing office supplies, and assisting directors with paperwork. Organized financial documents, prepared reports, and assisted manager with business operations.Safeguarded sensitive information through proper documentation handling, data entry, and record maintenance procedures. Enhanced office efficiency by organizing filing systems and managing calls. Streamlined office operations by monitoring correspondence and data communications.
  • Promptly operated a multi-line phone system to answer inquiries and transfer calls to appropriate departments and personnel, efficiently handling over 50+ calls per day. Providing excellent customer service in a fast-paced environment. Handled inquiries, reservations, calls, payments, mail, and maintenance requests.
  • Provided timely and professional responses to customer inquiries via phone, email, and in-person interactions. Effectively relayed crucial information between management, staff members, and residents. Demonstrated exceptional problem-solving abilities when faced with emergency situations or unforeseen challenges, used critical thinking to break down problems, evaluate solutions, and make decisions.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity, carried out day-to-day duties accurately and efficiently, and maintained energy and enthusiasm in a fast-paced environment. Providing successful multitasking and efficiency in a fast-paced, tight deadline atmosphere, managing a variety of tasks simultaneously, maintaining professionalism and efficiency under pressure. Demonstrated adaptability by quickly mastering new software applications for various tasks.
  • Maintained the front desk and filings to provide residents and or guests with information about dining options, entertainment, activities. Demonstrated respect, friendliness, and a willingness to help wherever needed. Provided exceptional guest services, ensuring positive experiences for residents and visitors alike.
  • Performed duties in accordance with applicable standards, policies, and regulatory guidelines to promote a safe working environment. Implemented efficient package handling procedures, reducing wait times for residents while maintaining organization of storage spaces. Increased efficiency by implementing new processes.

Tii Cup

Barista Shift Lead
01.2019 - 10.2022

Job overview

  • As lead barista and assistant manager, I oversaw onboarding, supervised and trained staff, providing both group and individual training.
  • Provided a welcoming environment, addressing customer concerns and or complaints, and accommodating preferences to ensure customer satisfaction, maintaining positive customer relations.
  • Prepared and served beverages efficiently, maintaining quality and consistency.
  • Demonstrated expertise in product knowledge and upsold specialty items.
  • Maintained cleanliness and sanitation standards throughout the establishment,conducting new or improved ways of upkeeping establishment by implementing daily task lists, continuous improvement forms,etc.
  • Conducted financial tasks, including sales reporting, budget forecasting, and cash audits.
  • Ensured compliance with health and safety regulations.
  • Collaborated with team members to achieve common goals and improve operational management by delegating tasks, taking care of back of house necessities, overseeing daily operations, including managing inventory, ordering supplies, adhering to budgetary guidelines, generating reports, and coordinating with manager on necessary tasks and training sessions.

Languages

English
Native or Bilingual
hmong
Professional Working
American sign language
Limited Working

Skills

  • Problem Solving, Prioritization, Multitasking, Time Management, Organization
  • Cash Register, Office Supplies, Restaurant Operations, Hospitality Industry
  • Customer Service, Communication, Telephone Etiquette, Relationship Building
  • Leadership, Teamwork, Training & Development, Employee Evaluation
  • Quality Assurance, Paperwork, Record Keeping, Attention to Detail
  • Computer Skills, Upselling, Scheduling

Education

North Hennepin Community College
Minneapolis, MN

On Going from General Studies

University Overview

Champlin Park High School
Champlin, MN

High School Diploma
06.2018

University Overview

Overview

6
years of professional experience

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