Catherine Lovejoy
Mobile,AL
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
5
5
years of professional experience
Work History
Prep Cook
All The Smoke Seafood
Mobile, AL
04.2024 - Current
- Prepared ingredients for use in cooking, such as washing, peeling, cutting and slicing vegetables.
- Kept the kitchen area clean at all times during shifts.
- Trained new employees on proper techniques of preparing meals safely.
- Followed recipes to prepare meals according to customer specifications.
- Operated grills, ovens and other kitchen equipment as required for meal preparation.
- Cooked meats, fish, poultry or other foods using various methods such as, broiling or grilling.
- Maintained records of daily food usage in accordance with health regulations.
- Stocked kitchen with necessary supplies, including food items and utensils.
- Organized walk-in coolers and freezers according to established guidelines.
- Assisted in serving meals to customers as needed.
Barista
Yellow Hammer Coffee
Mobile, AL
12.2023 - 07.2024
- Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
- Assisted in the preparation of baked goods including muffins, cookies, scones, cakes.
- Followed safety procedures while operating machinery such as grinders and espresso machines.
- Greeted customers and took orders for coffee drinks, food items, and other beverages.
- Provided excellent customer service by responding to inquiries quickly and professionally.
- Monitored inventory levels of supplies and restocked when necessary.
- Placed orders with suppliers for delivery of products required for daily operations.
- Organized workstations efficiently so that tasks could be completed quickly during peak hours.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
- Greeted and communicated with customers to take beverage orders and offer recommendations based on taste preferences.
Server
Waffle House
Mobile, AL
06.2019 - 07.2024
- Checked food before serving it to customers.
- Maintained records of transactions made during shift as required by law or company policy.
- Upheld high standards of sanitation in accordance with health department regulations.
- Assisted in training new servers.
- Greeted guests and provided menus.
- Delivered food orders promptly and courteously.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Took orders from customers accurately and in a timely manner.
- Accurately recorded orders on cash register and point-of-sale system.
- Provided excellent customer service to ensure satisfaction.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
Education
High School Diploma -
St. Clair County Highschool
St. Clair County03-2021
Skills
- Menu Memorization
- Guest Engagement
- Service prioritization
- High-volume dining
- Sales Techniques
- Performance Improvement
- Exceptional customer service
- Strong Work Ethic
- Positive and professional
- Professional Appearance
Timeline
Prep Cook
All The Smoke Seafood
04.2024 - Current
Barista
Yellow Hammer Coffee
12.2023 - 07.2024
Server
Waffle House
06.2019 - 07.2024
High School Diploma -
St. Clair County Highschool
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