Loveleth Christian
Dar Es Salaam
Summary
A highly motivated and result oriented individual with proven cross-functional technical background in management and in conceptualizing and delivering commercial strategies that have proven to grow sales volume, market share, revenues and profitability. Hardworking Relationship Manager proficient at devising personalized solutions to meet all types of customer demands. Positive and upbeat team player and clear communicator with demonstrated success over 10 years of financial experience. Resourceful individual willing to provide the attention and education customers need to ensure a positive financial experience.
Overview
11
11
years of professional experience
Work History
Deputy Bancassurance Manager
JUBILEE ALLIANZ GENERAL INSURANCE CO. OF TANZANIA
07.2023 - Current
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Cross-trained existing employees to maximize team agility and performance.
- Maximized performance by monitoring daily activities and mentoring team members.
- Onboarded new employees with training and new hire documentation.
- Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
- Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
- Controlled costs to keep business operating within budget and increase profits.
- Developed and implemented business strategies to achieve business goals and stay competitive.
- Improved marketing to attract new customers and promote business.
- Planned and budgeted accurately to provide business with resources needed to operate smoothly.
- Established team priorities, maintained schedules and monitored performance.
Zonal Relationship Manager
CRDB BANK PLC
03.2021 - 07.2023
- Created financial management mechanisms to minimize financial risk to business
- Analyzed actual financial results to budget, preparing variance reporting to functional groups
- Developed or analyzed information to assess current or future financial status of firms
- Consolidated business data into actionable metrics to simplify and highlight areas of concern and opportunity
- Conducted reviews and evaluations for cost-reduction opportunities
- Managed relationships with partners, customers and compliance authorities
- Built financial models to allocate resources, forecast cash and investment needs and make capital budgeting decisions
- Planning, Executing and Monitoring sales Strategies & performance including marketing within the network
- Communicated regularly with clients to understand needs, evaluate current product use and cross-sell new products.
- Built and maintained relationships with new and existing clients while providing high level of expertise.
Branch Insurance Relationship Manager
CRDB BANK PLC, Palm Beach Premier, VIVA Premier Club
09.2016 - 02.2021
- Built lasting partnerships by taking part in various types of networking events
- Established strong client relationships to drive business development
- Built long-term relationships with lucrative clients by utilizing active listening, effective communication and dynamic interpersonal skills
- Achieved client loyalty through quality, productivity, service and proactive management
- Delivered positive experiences to customers at every touch point through clear communication and implementing strategies to improve satisfaction
- Developed marketing plan based on client data to acquire new relationships and expand existing ones
- Collaborated with various departments to improve communication and deliver individualized customer solutions
- Conducted comprehensive relationship reviews to understand and develop solutions for client needs, partnering with specialists to resolve specific issues
- Collaborated with managers to identify and develop new markets according to strategic plan, analyzing potential opportunities and challenges.
Branch Sales Executive
CRDB BANK PLC
09.2014 - 08.2016
- Developed sales plans, goals, strategies and objectives to achieve team goals and revenue objectives
- Performed sales consultations and educated clients on products and services
- Tracked monthly sales to generate reports for business development planning
- Maintained professional network of potential clients and business opportunities
- Created and maintained sales environment to support business objectives
- Achieved company growth and brand development through market expansion and sales
- Analyzed business and sales targets using critical problem-solving skills
- Established new accounts and serviced existing accounts maintaining professional relationships
- Prepared sales production reports for senior management
- Developed and implemented new sales strategies to update product lines
- Boosted revenue and facilitated sales activity while developing consistent employee measurements for exceeding goals
- Prospected for new business using databases and other strategies to generate sales
- Delivered sales presentations focused on offerings and unique advantages over competitors.
Data Entry Operator
UWEZO RESEARCH PROJECT
07.2012 - 09.2012
- Compiled data from source documents prior to data entry
- Identified, corrected and reported data entry errors
- Maintained data entry requirements by following data program techniques and procedures
- Input client information into spreadsheets and company database to provide leaders with quick access to essential client data
- Analyzed and processed current data records to provide detailed reports
- Conducted quality checks to verify accuracy, integrity and completeness after entry
- Maintained confidentiality of client and staff personal details by adhering to company regulations and requirements.
Education
Master of Business Administration - Corporate Management
Mzumbe University- Dar Es Salaam College
06.2023
Bachelor of Science - Insurance & Risk Management
Institute of Finance Management
01.2014
High School Diploma -
Ifunda Tech. High School
01.2011
Skills
- Financial Management
- Business Development
- Performance Management
- Business Administration
- Operations Management
- Strategic Planning
- Marketing
- Leadership
Languages
English
Swahili
References
Mr Badru Idd, Zonal Manager, CRDB BANK PLC Eastern Zone, DSM, +255 758 906 452, Badru.Idd@crdbbank.co.tz Mr. Wilbert Mweiro, Head of Retail & Branch Networks, Jubilee Health Insurance Co. (T) Ltd, +255 767 023 033, Wilbert.Mweiro@jubileetanzania.co.tz
Timeline
Deputy Bancassurance Manager
JUBILEE ALLIANZ GENERAL INSURANCE CO. OF TANZANIA
07.2023 - Current
Zonal Relationship Manager
CRDB BANK PLC
03.2021 - 07.2023
Branch Insurance Relationship Manager
CRDB BANK PLC, Palm Beach Premier, VIVA Premier Club
09.2016 - 02.2021
Branch Sales Executive
CRDB BANK PLC
09.2014 - 08.2016
Data Entry Operator
UWEZO RESEARCH PROJECT
07.2012 - 09.2012
Master of Business Administration - Corporate Management
Mzumbe University- Dar Es Salaam College
Bachelor of Science - Insurance & Risk Management
Institute of Finance Management
High School Diploma -
Ifunda Tech. High School
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