LOVELY A. MUÑEZ
MONCADA
Summary
Motivated and efficient professional specializing in cleaning and maintenance. Customer satisfaction-oriented and knowledgeable of highly specialized cleaning operations. Flexible and accustomed to wide range of cleaning products and methods, including environmentally-friendly solvents and polishes. Conscientious Housekeeping Room Attendant known for maintaining high standards of cleanliness and orderliness. Capable of managing multiple tasks simultaneously with speed and accuracy, ensuring timely completion of room assignments. Specialized in effective use of cleaning chemicals, operation of cleaning equipment, and adherence to safety protocols. Excels in time management, problem-solving, and adaptability, contributing to enhanced guest satisfaction and workplace efficiency.
Overview
8
8
years of professional experience
Work History
Teacher I
San Manuel National High School - Department of Education
San Manuel
06.2022 - 04.2025
- Handles Grades 7, 9, and 10 Social Studies subjects
- Deliberate, strategize, and deliver instructional activities that create an environment where students are actively engaged in the learning experience
- Adapts instructional methods and technology to meet the varying needs of students with learning abilities
- Collaborates with other teachers to tailor lesson plans to updated curriculum objectives.
- Maintains an accurate teaching record and monitored learning performance to provide feed on progress
- Devises and implements remedial programs for students requiring additional assistance.
- Participates training programs and educational courses to keep up to date and new teaching methods, new developments, and teaching resources
Housekeeping and Laundry Attendant
Manila Hotel
Manila
07.2021 - 03.2023
- Conducted inventory of linens, cleaning supplies and toiletries and restocked housekeeping carts and storage closets.
- Washed, dried, folded and ironed clothes according to customers' preferences.
- Assisted guests with their laundry needs by providing instructions and assistance in using the laundry machines.
- Provided excellent customer service to ensure guest satisfaction levels were met.
- Stocked linen closets with fresh linens and supplies.
- Inspected each room after housekeeping staff completed their work.
- Checked bathrooms, restocking towels, rugs and toiletries before guest check-in.
- Interacted pleasantly with clients and guests when performing daily duties.
- Swept and damp-mopped private stairways and hallways.
- Communicated with customers about requests for additional supplies or cleaning services.
- Delivered requested items such as additional pillows or blankets promptly to guests.
- Responded promptly to guest requests for additional supplies or services.
- Cleaned bathrooms, dusting furniture, vacuuming carpets and mopping floors.
- Removed garbage from trash containers in public areas and guest rooms on a regular basis.
- Removed soiled linens and articles from rooms and delivered to laundry area.
- Greeted guests upon arrival to provide them with a pleasant welcome experience.
- Replenished amenities such as soaps, shampoos and toiletries in guest rooms.
- Followed established cleaning protocol and reduced per-room labor time while maintaining hotel quality standards.
- Reported any maintenance issues to the manager immediately for resolution.
- Maintained an organized supply closet ensuring that all materials were labeled correctly.
- Monitored cleanliness of lobby, swimming pool and other common areas.
- Responded to guest requests for extra towels, blankets or other items.
- Organized storage areas for efficient use of space.
- Maintained lobbies, guest rooms and halls, keeping safe environment for patrons.
- Changed bed sheets daily according to hotel standards and procedures.
Housekeeping Room Attendant
Nick Hotel
Gerona
04.2018 - 06.2020
- Conducted inventory of linens, cleaning supplies and toiletries and restocked housekeeping carts and storage closets.
- Replaced dirty linens with clean items according to established standards of quality control.
- Supplied extra towels and toiletries when requested to optimize guest comfort.
- Monitored safe usage of chemical cleaners to prevent inhalation, spillage and chemical burns.
- Organized storage areas for efficient access to materials and supplies.
- Transported cart with cleaning supplies, amenities and linens to assigned guest rooms.
- Followed established cleaning protocol and reduced per-room labor time while maintaining hotel quality standards.
- Communicated with customers about requests for additional supplies or cleaning services.
- Ensured compliance with health regulations regarding sanitation procedures.
- Stocked linen closets with appropriate supplies for housekeeping staff use.
- Cleaned guest rooms, including vacuuming carpets and dusting furniture.
Housekeeper
EUROTEL
Angeles
02.2017 - 01.2018
- Maintained a clean linen closet by folding sheets neatly on shelves.
- Sanitized and cleaned sinks, mirrors, toilets and showers.
- Provided information about hotel services upon request from guests.
Education
Bachelor of Secondary Education - Social Studies
CIT Colleges-Paniqui
Paniqui, Tarlac05.2016
High School - RBEC
San Pedro National High School
San Pedro, Tarlac04.2012
Skills
- Curriculum development
- Lesson planning
- Classroom management
- Student assessment
- Educational technology
- Collaboration skills
- Critical thinking
- Conflict resolution
- Communication skills
Personal Information
- Place of Birth: Tarlac
- Height: 4'11
- Weight: 55
- Father's Name: Reynaldo B. Muñez
- Mother's Name: Marivic A. Muñez
- Date of Birth: 02/14/96
- Gender: Female
- Nationality: Filipino
- Marital Status: Single
- Religion: Christianity
Languages
English
Native/ Bilingual
References
References available upon request.
Timeline
Teacher I
San Manuel National High School - Department of Education
06.2022 - 04.2025
Housekeeping and Laundry Attendant
Manila Hotel
07.2021 - 03.2023
Housekeeping Room Attendant
Nick Hotel
04.2018 - 06.2020
Housekeeper
EUROTEL
02.2017 - 01.2018
Bachelor of Secondary Education - Social Studies
CIT Colleges-Paniqui
High School - RBEC
San Pedro National High School
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