Lovely Greer
Jacksonville,FL
Summary
Professional Project Management Specialist with experience working with teams to accomplish short- and long-term project goals. Managed budgets and monitored project costs.
Proven expertise in: Resource Management, Analytics, Research, Reporting, Mentoring, Training, Process Improvements, and Goal Setting Microsoft Office Suite
Fluent in English, French & Creole
Overview
10
10
years of professional experience
1
1
Certification
Work History
Director of Development: Greater Northeast FL
Children’s Home Society
09.2023 - Current
- Conducted financial analysis to support strategic planning and decision-making
- Prepared budget forecasts and tracked financial performance
- Identified cost-saving opportunities and revenue-generating initiatives
- Collaborated closely with board members and executive leadership to align revenue generating efforts with organizational priorities and strategic objectives
- Utilized data-driven analytics to inform revenue strategies, identify prospective partners, and optimize resource allocation for maximum impact
- Developed and executed strategic partnerships with corporations, foundations, and community stakeholders, resulting in diversified funding streams and increased financial stability
- Led a high-performing development team, providing mentorship and guidance to drive successful donor cultivation, solicitation, and stewardship efforts.
- Developed comprehensive strategic plans to guide long-term growth and sustainability of the organization''s programs.
- Worked with senior management to define project scope and direction, creating inter-departmental frameworks to drive successful project execution.
- Collaborated with cross-functional teams to align programmatic objectives with funding priorities for maximum impact.
Assistant Director of Advancement Operations
Jacksonville University
10.2020 - Current
- Spearheaded the transition to metrics based tracking
- Lead the strategic approach to cultivating prospects for major gifts and budgeting resources
- Project manager for cross campus campaigns, including Homecoming/Family Weekend, various alumni engagement events, admissions, sports campaigns and marketing campaigns
- Prepare and analyze financial reports and forecasts to guide decision-making
- Monitor budgets and financial performance, identifying areas for improvement
- Collaborate with cross-functional teams to streamline financial processes and enhance efficiency.
- Created and updated records and files to maintain document compliance.
- Developed detailed plans based on broad guidance and direction.
- Assisted in organizing and overseeing assignments to drive operational excellence.
Officer, Lieutenant: Finance Officer
Army National Guard
05.2020 - Current
- Executive officer attached to 3153rd financial management support unit
- Deployment: COVID-19 12/2020-05/2021: Managed the mobile vaccination mission in Florida
- Supporting people living in region 6 and 7 (Naples, FL- Miami, FL)
- With a team of approximately 130 soldiers in each region successfully distributing over 900 vaccines a day.
- Attended personnel meetings and training sessions to improve skills and learn new policies and procedures.
- Mentored junior staff members, helping them develop their skills and advance in their careers.
- Established effective relationships with key stakeholders both internally and externally for increased collaboration opportunities.
- Developed and implemented strategic plans to meet organizational goals, ensuring alignment with company objectives.
- Implemented process improvements that streamlined workflows, reducing redundancies and increasing operational efficiency.
Assistant Director of Development: Brooks College of Health
University of North Florida
01.2022 - 09.2023
- Discover, identity, cultivate, and steward prospective partners and donors for programmatic funding
- Managed budgets for various projects within the department ensuring responsible use of funds while achieving desired outcomes.
- Streamlined development processes for increased efficiency and improved collaboration among team members.
- Implemented best practices in development operations for regulatory compliance and adherence to ethical standards.
- Develop and implement financial strategies to ensure optimal utilization of program resources
- Prepare and analyze financial reports and forecasts to guide decision-making
- Monitor budgets and financial performance, identifying areas for improvement
- Raised $400,000+ in endowments the first eight months for the Brooks College of Health
- Established technical strategy for entire department, accounting for overall business goals, budgetary limitations and resource allocation.
- Supervised development staff, providing guidance, professional development opportunities, and performance evaluations.
Fraud Analysis
Navy Federal Credit Union
05.2019 - 10.2020
- Provide all aspects of banking financial services to a diverse customer base with the goal of driving revenue
- Optimized Fraud Detection Systems through continuous refinement of rule sets based upon ongoing analysis of system effectiveness.
- Review, verify, and audit member accounts, reporting areas of concern and resolving fraud problems with poise and precision.
- Improved overall efficiency in fraud analysis by streamlining processes and optimizing tools used for data analysis.
- Maintained fraud analysis models to improve company systems.
- Maintained detailed records of all incidents, providing valuable data for analysis and improvement strategies.
- Supported management in making data-driven decisions through detailed analysis of relevant metrics.
- Conducted training sessions for new employees, sharing knowledge on best practices in credit analysis and support functions.
- Minimized financial losses by identifying fraudulent claims through thorough analysis and investigation.
- Maintained comprehensive records of safety-related incidents, allowing for trend analysis and targeted intervention strategies.
Coordinator & Analyst, Academic Coach Program
University of West Florida
08.2018 - 05.2019
- Recruited to coordinate various academic leadership efforts to ensure program success.
- Entered data, generated reports, and produced tracking documents.
- Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.
- Delivered impactful educational services for first-year and at-risk college students
- Created marketing campaigns with a commitment to quality and customer engagement
- Managed social media outreach across Instagram, Twitter, and Facebook
- Performed in-depth analysis of student growth as well as quarterly assessments of program effectiveness for continued improvement.
- Contributed to business growth by identifying opportunities for process improvement and recommending actionable solutions.
- Monitored performance metrics consistently and implemented corrective actions when needed, contributing to continuous improvement initiatives.
Supervisor, Advertising and Marketing
University of West Florida
01.2017 - 07.2018
- Oversaw and supported a team of 20 program staff tasked with promoting local businesses in the community.
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Achieved results by working with staff to meet established targets.
- Built a culture of collaboration and continuous improvement using leadership best practices
- Recognized for delivering high quality content, receiving 100% client satisfaction on all projects
- Optimized workflow processes and adopted more effective project management strategies.
- Reduced employee turnover by fostering a positive work environment and providing ongoing feedback to staff members.
Customer Service Specialist
Publix
01.2014 - 01.2017
- Enhanced customer satisfaction by resolving issues promptly and professionally.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Gained a stellar reputation as a hardworking team member, earning 3-time Employee of the Month distinction
- Completed transactions with high levels of productivity at the register, averaging 2 minutes per checkout in the express line.
Education
Masters - Strategic Communications, Analytics
University of West Florida
Pensacola, FL01.2019
Bachelor's - Business Administration & Global Communications
University of West Florida
Pensacola, FL01.2017
Associates - Business
Florida State College
Jacksonville, FL01.2016
Skills
- Data Management
- Revenue projections
- Capital campaigns
- Business Goal Management
- CRM Integration
- Performance monitoring
- Relationship Building
- Interpersonal Communication
- Team Leadership
- Task Prioritization
- Budget Control
Affiliations
- Member & Community Volunteer, Zeta Phi Beta Sorority, Inc.
- Volunteer, March of Dimes
Certification
Certificate in Leadership, E.O, Business Analytics, Power BI, Worker Knowledge, Six Sigma
Timeline
Director of Development: Greater Northeast FL
Children’s Home Society
09.2023 - Current
Assistant Director of Development: Brooks College of Health
University of North Florida
01.2022 - 09.2023
Assistant Director of Advancement Operations
Jacksonville University
10.2020 - Current
Officer, Lieutenant: Finance Officer
Army National Guard
05.2020 - Current
Fraud Analysis
Navy Federal Credit Union
05.2019 - 10.2020
Coordinator & Analyst, Academic Coach Program
University of West Florida
08.2018 - 05.2019
Supervisor, Advertising and Marketing
University of West Florida
01.2017 - 07.2018
Customer Service Specialist
Publix
01.2014 - 01.2017
Masters - Strategic Communications, Analytics
University of West Florida
Bachelor's - Business Administration & Global Communications
University of West Florida
Associates - Business
Florida State College