Lovely Lafrance

Highly organized and detailed-oriented professional with extensive experience in timekeeping and payroll management. Proven track record of efficiently managing over 500 employee time and attendance records, ensuring accuracy and compliance with the City of Fort Lauderdale policies

• Key Accomplishments:
• Ensure the City of Fort Lauderdale Public Works Department complies with all applicable laws and regulations regarding work hours and overtime pay
• Assist the department with various procurement procedures, financial processes, reconciliations, and financial requests such as journal entries and interdepartmental transfers
• Plan, develop, analyze, evaluate, advise on, and improve various management control systems, programs and policies, work methods and procedures
• Oversee 95% of the accounting operations, which included financial accounting, accounts payable, and payroll
• Review timesheets for accuracy, verifying proper pay, and maintaining audit trails for over 500+ employees
• Provide reports and memos to management regarding employee attendance, tardiness, productivity, and upgrading positions
• Prepare a variety of written documents including special and regular reports, systems and organizational analyses, and workflow charts
• Compose correspondence and memorandums; arrange conferences and interpret administrative policies.

Ensured all financial and accounting operations within the accounting department run smoothly. Built and maintained professional relationships with Hotel Managers and Business Line Leaders. Managed different accounts/teams and provided feedback. Maintained long-term and profitable customer relationships. Executed and supervised clients’ marketing and communications plans. Provided strategic insight into clients’ program. Communicated with clients daily to ensure satisfaction. Network within Monument Consulting Account Management and other Departments. Overall implementation and management of the HSS workforce solution.

Key Accomplishments:

• Executed and managed 90% of the accounting operations, which included financial accounting, accounts payable, and payroll
• Allocated 20 new accounts and tasks to team members on a weekly basis
• Monitored and supervised performance of 50 staff members and provided guidance when needed
• Developed recruitment plans and networks to proactively fill upcoming and current open needs
• Maintained a consistent feedback loop with Hotel Managers to facilitate discussions on candidates, interviews, and selection for hire
• Recruited and hired over 15+ staff members weekly and conducted performance evaluations
• Ensured new employees have background checks, drug screens, Onboarding, and other new hire paperwork completed
• Conducted safety meetings and implemented training for new hires and identified training opportunities for current staff
• Continued to source new business in current properties.

Scheduled directors’ and top management’s plans, timetables, and meetings, while facilitating collateral projects for the preparation and completion of company events. Prepared agenda memos, review letters, reports, memoranda, and statistical charts to improve operational efficiency. Researched, gathered, compiled, and submitted required closing documents to permit Entities

Key Accomplishments:

• Provided complex administrative and clerical duties in support of an assigned area of responsibility
• Performed intake and process of Maintenance of Traffic application, plan, and support documentation for permitting required by the City of Fort Lauderdale
• Administered and completed assigned clerical tasks, evaluated unique projects, and informed latest developments to management while enhancing work coordination of improved output
• Ensured all meetings and updates with clients and talent updated into the system as required.
• Maintained confidentiality of sensitive information while managing files, records, and communications diligently.

Adjusted customer accounts for efficient management, and managed financial statement records while investigating and resolving matters on unpaid or rejected claims. Corresponded day-to-day col payment collections and revised daily/monthly transaction reports for customer accounts. Examined entire accounts for reconciliation, as well as inventory record maintenance to streamline accounting activities.

Key Accomplishments:

• Identified 60 to 90 denial accounts daily, submitting written appeals, while maintaining 98% accuracy in calculating discounts, interests, and commissions
• Completed the process of monitoring and collection of insurance payments worth $10K+
• Helped prepare budget and monitored expenditures; kept revenue and expenditure records; monitored budget line items
• Focused on continuous improvement of daily service and delivery to all end users, such as patients and insurance companies.