Summary
Overview
Work History
Education
Skills
Timeline
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Lovely MAURICIN

Coral Springs,FL

Summary

An experienced information technology professional with a background in consulting, coaching and support. Commitment to professional development is central to my achievements as I strive to deliver superb customer service. Worked diverse teams and leaders. I’ve coached, mentored, and established partnerships that have produced optimal results in some of the most challenging circumstances. I thrive on generating value for any organization. My practice of continuous improvement gives me a sense of purpose and is essential to maximizing my value to any team. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

5
5
years of professional experience

Work History

IT Help Desk

Natcom
2021.02 - 2024.01

Network Operation Technician

Digicel Telecommunications
2019.01 - 2020.12

Education

Computer Networking - Network Support Specialist

Canado College
12.2020

Telecommunication - Network And System Administration

Haiti-Tec College
California Hot Springs, CA
12.2016

Skills

  • Windows OS
  • Active Directory
  • DHCP
  • Information Security
  • Network Infrastructure
  • Microsoft Windows Server
  • Help Desk
  • Network Support
  • Network Firewalls
  • VPN
  • Network Administration
  • TCP/IP
  • Software troubleshooting
  • Communication skills
  • Computer networking
  • SQL
  • Customer service
  • Technical support
  • Computer skills
  • Call center
  • Solarwin
  • IT support
  • Protocol (OSPF,EIGRP,BGP,RIP)
  • OSI model
  • Mac OS
  • Web Site Builder/Administrator
  • VMware
  • Hyper-V
  • Network/security management
  • Hardware and software purchases and upgrades
  • Analyzing
  • Developing testing
  • Implementation of systems and solutions
  • Hardware and software troubleshooting
  • Networking
  • Exchange server setup and support
  • LAN
  • WAN setup
  • ISP
  • Remote desktop and phone/smart phone (Devices) support
  • VoIP/Telephony
  • Router installs and configuration
  • Qualifying systems for feasibility and implementations of practical solutions
  • ADDs
  • Hybrid Deployment and Dir-Sync
  • Networking Essentials
  • DNS Administration
  • Domain Verification and transfer
  • Support and troubleshooting etc. site Maintenance
  • Office WebApps
  • Team Viewer
  • Installation cable STP/UTP
  • Terminal cable coax cat 5, 6,7 and Fiber optical cable
  • Troubleshooting and monitoring site 4G, 5GLTE, configuration DUG,DUW
  • Haitian Creole
  • English
  • French
  • Patient
  • Diligent
  • Organized
  • Tenacious
  • Self-Motivated
  • Hardworking
  • Problem-Solving
  • Friendly, Positive Attitude
  • Teamwork and Collaboration
  • Customer Service
  • Attention to Detail

Timeline

IT Help Desk

Natcom
2021.02 - 2024.01

Network Operation Technician

Digicel Telecommunications
2019.01 - 2020.12

Computer Networking - Network Support Specialist

Canado College

Telecommunication - Network And System Administration

Haiti-Tec College
Lovely MAURICIN