Summary
Overview
Work History
Education
Skills
Timeline
AccountManager
LOVELY DURHAM

LOVELY DURHAM

Summary

· Keen focus on fostering inclusive environments where marginalized populations are empowered

· Passionate advocate and facilitator of equity, justice, access, and accountability-forward climates

· Engaging relationship-builder with a decisive approach to proactively solving operational challenges

· Superior promotion of institutional mission, vision, and goals through education and presentation

· Expertise in conceptualizing, evaluating, and implementing programs that increase student outcomes

· Analyzes and leverages data to identify trends, develop strategy, and evolve dynamic programming

· Consummate advisor to executive leadership to drive and support continuous improvement

· Seamlessly synchronizes disparate priorities to establish and align goals, processes, and resources

Overview

10
10
years of professional experience

Work History

Associate Dean

Morehouse College
Atlanta, GA
06.2020 - Current
  • VP of Student Services, directly oversee strategy, program development, compliance, assessment, and outcomes for Student Services Division serving 2500+ students
  • Verify achievement of practical Business Value Realizations and Key Performance Indicators by each operational team, suggesting alterations to meet strategic planning goals
  • Collaborate with VP of Student Services and Dean of Students to define and explore institutional challenges, identify objectives, and create roadmaps toward sustainable solutions
  • Interpret and communicate data, laws, policies, rules, and regulations to ensure policy implementation
  • Strategically plan, forecast, and distribute $3M zero-sum budget for 16 Student Service departments
  • Design, implement, oversee, and evaluate Divisional initiatives prioritized as high-impact
  • Designated IT Project Manager for development of a new student-centered mobile application
  • Manage divisional assessment and strategic priorities across 4 distinct functional areas,
  • Strategic Initiatives and Special Projects and the Office of Housing and Residential Education
  • Partner with associated Deans in managing and evolving student intervention protocols
  • Collaborate with Academic Affairs for design and delivery of co-curricular experiences
  • Pilot the management of all relevant local, state, and national reporting responsibilities
  • Cultivate a climate that fosters professional development and innovation for staff and students
  • Advise and influence Exec Leaders by communicating progress, results, trends, and escalations
  • Oversee multiple concurrent critical projects through initiation, planning, executing, and closing
  • Lead constituent communication efforts while applying purposeful change management strategies

Mgr. Strategic Initiatives and Special Projects

Morehouse College
Atlanta, GA
06.2019 - 06.2020
  • Collaborated with VP of Student Services and Dean of the College to develop and implement student affairs strategic goals and objectives, assessment strategy, and continuous improvement
  • Assisted in shaping vision and direction for Student Affairs Division by leveraging data to monitor performance, assess high-priority projects, and ensure Divisional objectives are achieved
  • Designed assessments to monitor learning and development outcomes for 2,100+ students
  • Authored performance reports that strategized resource allocation and established performance metrics for 11 departments; Presented reports highlighting suggested efficiency enhancements
  • Demonstrated comprehensive project management capabilities in developing project timelines, allocating resources, tracking performance, ensuring risk mitigation, and apprising stakeholders

Associate Dean of Residential Education

Morehouse College
Atlanta, GA
07.2015 - 07.2017
  • Provided live-in management and leadership of 4 houses serving 900+ first-year students
  • Designed and implemented a residential curriculum that included strategic academic interventions and an enhanced early warning system, resulting in improved retention
  • Hired, trained, supervised, and empowered 58+ personnel, including performance appraisals
  • Designated School Official (DSO) and effectual SEVIS reporter for international students
  • Comprehensively oversaw annual staff onboarding, training, and professional development
  • Designed a system to report, adjudicate, and review student behavior and Title IX concerns
  • Serve on 24/7on-call rotation for crisis and emergency response concerns for 1400+ students
  • Implemented high-impact and scalable systems initiatives to drive quality and outcomes, including:
  • Designed a robust, bias-reduction-based applicant evaluation process
  • Instituted equity-based performance review and improvement plans
  • Achieved 200% increase in RA staff applicants and acquisition

Area Director

Spelman College
Atlanta, GA
06.2010 - 07.2015
  • Awarded 2014 Spelman College Standards of Excellence Award for exceptional performance
  • Oversaw daily operations, safety, cleanliness, and maintenance of a Hall with 150+ residents
  • Supervised and trained staff on community development, conflict resolution, and policy enforcement
  • Managed and coordinated staffing, scheduling, and records of 10+ paraprofessional staff
  • Serve on 24/7on-call rotation for crisis and emergency response concerns for 1400+ students
  • Amplified the needs, concerns, and experiences of marginalized and historically excluded groups
  • Conducted weekly 1:1 staff development meetings to promote employee success and retention
  • Communicated daily with diverse constituents, including parents, students, and campus partners
  • Sanctioned behaviors that threatened the safety and satisfaction of a community environment
  • Collaborated across the institution to promote symmetry and maximize programming
  • Trained in suicide prevention, LGBTQA inclusion, mental health first aid, and sexual misconduct
  • Collaborated with Dean of Students to revise and disseminate the Student Code of Conduct
  • Maintained up-to-date knowledge of Campus SaVE, Clery Act, and Title IX policies

Education

M.A - Higher Education Administration

Rowan University
2008

B.A. - African and African American Studies

College Rutgers University
2003

Skills

  • Academic and Cultural Integration
  • Agile Lean Methods
  • Project Management
  • Budget and Grant Management
  • Cross-functional Team Collaboration
  • Curriculum Planning and Development
  • Data Collection, Analysis, and Reporting
  • Data Visualization and Presentations
  • Program Design and Implementation
  • Recruitment and Acquisition of Talent
  • Regulatory Compliance Policy Enforcement
  • Risk Crisis Management

Timeline

Associate Dean

Morehouse College
06.2020 - Current

Mgr. Strategic Initiatives and Special Projects

Morehouse College
06.2019 - 06.2020

Associate Dean of Residential Education

Morehouse College
07.2015 - 07.2017

Area Director

Spelman College
06.2010 - 07.2015

M.A - Higher Education Administration

Rowan University

B.A. - African and African American Studies

College Rutgers University

Similar Profiles

CREATE PROFILE
LOVELY DURHAM