Quote
Professional Objective
Overview
Skills
Work History
Education
Certifications/Trainings
Additional Information
RegisteredNurse
Lovely Rose Kahanding

Lovely Rose Kahanding

South San Francisco,CA

Quote

My full dedication, compassion, strong work ethic, and mission to make a difference in people's lives is my greatest asset and a lifelong goal.
Lovely Rose Kahanding

Professional Objective

Highly motivated and committed Medical Assistant/Patient Care Coordinator with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to execute new skills sets in a deadline-driven environment with intention to grow within the organization

Overview

13
13
years of professional experience
1
1

Externship at Sutter- Breast Surgical Oncology

6
6

Years in the Health + Wellness Industry

5
5

Years of Business Management Experience

Skills

  • Vital Signs and Procedure Assistance
  • EKG, Waived Testing, Injections
  • Ear Lavage, Peak Flow Meters, Visual Acuity
  • Specimens Collection and Processing
  • Phlebotomy
  • Capillary and Venipunctures
  • Medical Terminology Knowledge
  • HIPAA Compliance
  • Epic EHR, Office Applications, Tech Savvy
  • Cross-departmental Collaboration
  • Patient Flow and Document Management
  • Surgery and Appointment Scheduling
  • Patient Education and Counseling
  • Inventory and Facilities Management
  • Business Administration
  • Exceptional Customer Service
  • Proactive Problem-Solver
  • Quick-learner
  • Excellent Verbal and Written Communication
  • Strong Organizational and Time Management Skills
  • Adaptable and Reliable Team Player

Work History

Medical Assistant Extern- Breast Surgical Oncology

Sutter Pacific Medical Foundation
Santa Rosa, CA
03.2024 - 04.2024
  • Performed vitals and assisted in procedures, conducted patient intakes, managed in-basket/CRM systems, appointment and surgery scheduling, specimen collection and processing, front desk duties, insurance and referrals verification and authorizations, audits, inventory management and supported physician to ensure smooth operations and patient care.
  • Demonstrated strong clinical proficiency within scope of practice and effective organizational and time management skills while exhibiting accountability, flexibility, positive interpersonal skills with patients and families, and professional conduct and appearance.
  • Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.

Digital Content Creator

Self-employed
South San Francisco, CA
10.2017 - 04.2024
  • Provided professional and empowering, nutrition and lifestyle modification recommendations through multiple digital channels
  • Managed 2 HIPAA compliant practitioner dispensaries- Fullscript and Emerson Ecologics
  • Designed and executed brand logo, website, social media accounts, blog, and marketing materials utilizing Wix, Canva, and other apps.

Wellness Associate and Buyer

Oliver's Market
Santa Rosa, CA
05.2022 - 02.2023
  • Oversaw 10 key vendors creating purchase orders and forecasting trends, inventory management, and profit margins
  • Delivered excellent customer service in-store, telephone, and email by actively listening and understanding customer needs for proper recommendations and special orders
  • Created inviting environment for customers and team by maintaining department organization, stocking merchandise, and cleanliness

Asst. Vice President, Lending Consultant

Bank of America
San Francisco, CA
02.2018 - 11.2018
  • Assessed and identified client needs, consulted in appropriate lending products, and managed end to end processes
  • Partnered with cross-functional teams to exceed sales, operations, and client scores earning Top Rated Loan Officer in Zillow
  • Maintained confidentiality of client information, adhered to strict regulatory compliance, and achieved 100% audit scores within financial centers

Asst. Vice President, Financial Center Manager

Bank of America
San Francisco, CA
04.2014 - 02.2018
  • Oversaw KPI's and P&L performance, scale market initiatives, create daily/weekly/quarterly performance goals and reviews, HR procedures, and volunteer lead
  • Implemented policies improving efficiency and team performance resulting in quarterly Top 3 in Sales, Operations, and Client Service
  • Collaborated with internal business partners to deliver cohesive banking experience to customers.

Asst. Vice President, Assistant Manager

Bank of America
San Francisco, CA
08.2013 - 04.2014
  • Spearheaded multiple priorities in administrative, transactional, budgeting, HR procedures, training, regulatory and policies compliance, facilities and vendor management
  • Generated financial and operational reports to assist management with business strategy for 2 mass to high net worth financial centers
  • Attended weekly meetings and special sessions of Leadership and Executive Leadership Teams and contributed to major administrative initiatives, policies and decisions.

Asst. Vice President, Personal Banker

Bank Of America
San Francisco, CA
08.2011 - 08.2013
  • Worked closely with management to strategize sales techniques to increase branch production and customer service
  • Exceeded organizational, state and federal compliance with 100% audit scores
  • Led nationwide pilot program in referral management, new banker mentor, and volunteer leader.

Education

B.S. Business Administration - Healthcare Management

DeVry University
San Francisco, CA
2024 - 2025

Certified Medical Assistant- AMCA -

HarperRand CalRegional- Petaluma Adult School
Santa Rosa, CA
2023 - 2024

Functional Nutrition Counselor -

Functional Nutrition Alliance
Online
2019 - 2020

Certified Integrative Nutrition Health Coach -

Institute For Integrative Nutrition
Online
2016 - 2017

High School Diploma -

Mark Twain High School
San Francisco, CA
2000 - 2000

Certifications/Trainings

Certified Clinical Medical Assistant
Basic Life Support
Functional Nutrition Counselor
Certified Integrative Nutrition Health Coach

Additional Information

Recommendation Letter: Sutter Pacific Medical Foundation
Elizabeth Nunez, CMA- Breast Surgical Oncology
Ph: (707) 541-7900
e-mail: nuneze4@sutterhealth.org

Reference Letter: HarperRand CalRegional
Frank Fortin, Regional Manager
Ph: (707) 321-6183
e-mail: ffortin@harperrand.com

Lovely Rose Kahanding